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Hilton Garden Inn Allentown-Bethlehem Airport

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Hilton Garden Inn Allentown-Bethlehem Airport
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524 Reviews from our TripAdvisor Community

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Showing 518: English reviews
Charlotte, North Carolina
Reviewed 8 July 2016

Furniture is old within the rooms and bathrooms are outdated. Carpet is old and has an odor. Was not welcomed as a Hilton Honors guest. Price for this location is definitely too expensive. I would not recommend.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank info_meg09
Sasha D, Front Office Manager at Hilton Garden Inn Allentown-Bethlehem Airport, responded to this review

info_meg09, Thank you for taking the time to write to us about your recent stay. We apologize for the issues you faced during this time such as an outdated room. We are happy to say we are in the process of a full room refresh that has already added new carpet in all our guest rooms and a brand new...

Merrick, New York
Reviewed 7 July 2016

Excellent service! Staff was very well trained breafast was delicious ! I would love to stay , loved the pool my family and I were very satisfied with all the attention we loved it . Kids had a wonderful time

Review collected in partnership with Hilton Garden Inn
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Thank 935isisr
Sasha D, Front Office Manager at Hilton Garden Inn Allentown-Bethlehem Airport, responded to this review

935isisr, Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!

Syosset, New York
Reviewed 6 July 2016

We stayed at this hotel with another couple as we were seeing a show a few miles away and we found the hotel and our rooms to be extremely clean and well appointed. Our room faced a truck parking lot but we were there Saturday to Sunday so it was very quiet. Staff was helpful and breakfast was available for...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank amyr2syosset
Sasha D, Front Office Manager at Hilton Garden Inn Allentown-Bethlehem Airport, responded to this review

amyr2syosset, Thank you for taking the time to write about your recent stay here at the Hilton Garden Inn Allentown Airport! We are so happy you found the hotel to your liking and were able to check you in early. We look forward to welcoming you back in the future!

Gladwyne, United States
Reviewed 6 July 2016

Business Trip. Excellent, clean, safe hotel with an attentive staff. Internet connection never faltered. Upon arrival I was able to be given my room despite being three hours early. It was great to just get in get comfortable and not have to wait till three o'clock. I was able to check in at noon.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank David U
Sasha D, Front Office Manager at Hilton Garden Inn Allentown-Bethlehem Airport, responded to this review

David U, Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!

Buffalo, New York
Reviewed 5 July 2016

We stayed here for a softball tournament in July 2016. Very pleased with the hotel. Large lounge spaces with plenty of seats for our group to meet outside on the terrace or in the lobby. Breakfast was top notch and included with our rate.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank softballfamily925
Sasha D, Front Office Manager at Hilton Garden Inn Allentown-Bethlehem Airport, responded to this review

softballfamily925, I just wanted to thank you for your recent stay here at the Hilton Garden Inn Allentown Bethlehem Airport! We are so glad you were able to experience our warm Hilton Garden Inn hospitality and we look forward to seeing you soon.

Reviewed 1 July 2016

I was able to rebook at the last minute and got a better rate (a business trip was cancelled and then was back on). This was my third stay (and second time in the same room as it turns out). The equipment in the fitness center worked fine, but no one was in there to clean between 7PM Monday and...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kate C
Sasha D, Front Office Manager at Hilton Garden Inn Allentown-Bethlehem Airport, responded to this review

Kate C, Thank you for taking the time to write us about your recent stay here at the Hilton Garden Inn Allentown Airport. We apologize for not having the gym area cleaned up as this is suppose to be checked and cleaned multiple times during the day. I have passed along your comments to our cleaning staff to make sure...

Elk Grove, California
Reviewed 30 June 2016

The hotel is a bit older but great location. There are restaurants all around the area and only walking distance. When we checked in, and they gave us a room that smells kind of moldy and the carpet was wet, I guess they just shampooed the carpet so they moved us to a different room but still the same situation,...

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Helpful?
Thank NorrisandMichaelle
Sasha D, Front Office Manager at Hilton Garden Inn Allentown-Bethlehem Airport, responded to this review

NorrisandMichaelle, We appreciate you taking the time to write about your recent stay and are happy you found our staff to be very helpful during this time. We apologize for the carpet being damp upon arrival due to our cleaning staff having shampooed the rooms earlier in the day. We are in the process of a full room refresh that...

New York City, New York
Reviewed 28 June 2016

Hotel was perfect for what we needed. Rooms need to be updated but it looked like they are already updated parts of the facility. Staff was extremely accommodating. Gym was nice. Didn't eat the breakfast but looked very good.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank christinesP6614LJ
Sasha D, Front Office Manager at Hilton Garden Inn Allentown-Bethlehem Airport, responded to this review

christinesP6614LJ, Thank you for taking the time to write about your recent stay here at the Hilton Garden Inn Allentown Bethlehem Airport. We are so glad you were able to enjoy your stay with our warm hospitality. We are actually in the process of doing a full room refresh to all our guests rooms. This includes new carpet, drapes, lighting...

Poughquag
Reviewed 27 June 2016

The hotel was easy to find. The staff was friendly and courteous. The check in was fast and easy. There were many restaurants near by to choose from. The room was clean and large. The Internet was decent. Could use more channels to choose from and the air conditioner could be quieter.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank keesha182
Sasha D, Front Office Manager at Hilton Garden Inn Allentown-Bethlehem Airport, responded to this review

keesha182, I just wanted to thank you for your recent stay here at the Hilton Garden Inn Allentown Bethlehem Airport! We are glad you were happy with your room and the local restaurants in our area. I will also pass your comments about the AC unit in your room to the head of our maintenance department. Thank you again for...

Allentown, United States
Reviewed 26 June 2016

Being a Hilton Gold member I've stayed at many Hilton properties but none this bad. The room 404 was the worst room I've ever stayed in. The carpeting was old and smelled. The window shade had holes. The bed was terrible. I had reservations but could not check in until 3 am. I woke up at 6 am because the...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank James R
Jocelyn Y, Manager at Hilton Garden Inn Allentown-Bethlehem Airport, responded to this review

James R., We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. At this time, we are in the process of refreshing all of our guest rooms. A few months ago we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Centrally located within the Lehigh Valley. Easy access to Routes 22, 33 and 78. Within one half mile from the Lehigh Valley International Airport. Complimentary Shuttle Service to and from the Airport. Full cooked to order breakfast and complimentary wireless internet. ... more   less 

Additional Information about Hilton Garden Inn Allentown-Bethlehem Airport

Address: 1787B Airport Road, Allentown, PA 18109
Region: United States > Pennsylvania > Allentown
Price Range: RM534 - RM1,081 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Allentown-Bethlehem Airport 3*
Number of rooms: 106
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Also Known As:
Hilton Garden Inn Allentown-Bethlehem Airport Hotel Allentown
Hilton Allentown
Allentown Hilton
Hotel Style:
#1 Family Hotel in Allentown
#2 Business Hotel in Allentown
#3 Romantic Hotel in Allentown
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Allentown-Bethlehem Airport staff and other travellers.
3 questions
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Pennsylvania
over a year ago

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Questions? Get answers from Hilton Garden Inn Allentown-Bethlehem Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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