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Holiday Inn Express & Suites Allentown West

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Holiday Inn Express & Suites Allentown West
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95 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Allentown West
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Showing 95: English reviews
pa
Reviewed 20 October 2016 via mobile

Internet so slow, can't even bring up search page. If you be to get on line-DO NOT stay here. They have gone real cheap on network strength. Their answer-- sorry. Well sorry, never again. Plus, place showing real wear at this point.

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Helpful?
Thank psuprd
Management response:

psuprd, I apologize if you were experiencing some issues with the internet while you stayed with us here at the Holiday Inn Express & Suites - Allentown West. I understand that, being on the road in this day and age, having a reliable internet connection is very important. I will make certain this is something my team addresses so we...

Pennsylvania Dutch Country, Pennsylvania
Reviewed 19 October 2016

When you check into this hotel it just looks pristine. The woman who checked us in was more than helpful and friendly when we asked where to get a bit to eat. The room was spotless and the breakfast that is provided was really good!! Would absolutely stay there again!

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Helpful?
Thank lisa13225
Management response:

lisa13225, from the pristine quality of our foyer and your room to the lovely assistance you received from our team, I'm delighted your stay here at the Holiday Inn Express & Suites - Allentown West was such a wonderful and relaxing one. Looking forward to you staying with us again next time you're in the area. Best, Tiffany Alvarado, Manager

Boston, Ma
Reviewed 9 October 2016 via mobile

So disappointed in this hotel . They gave away our room for no reason at all ! I booked through Expedia and on my paper it says no need to reconfirm the room is guaranteed for the night . Well they decided to call us and as we were traveling we did not receive the call and had 2 hrs...

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Helpful?
Thank soccermom1102
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Allentown West, responded to this review

Dear soccermom1102, Thank you for choosing our hotel and reviewing our property. I would like to apologize for the experience you had with the level of service received from our hotel staff regarding your reserved room. Your feedback is very important to us as this continually helps us improve the guest services we offer to our guests. We have sent...

McComb, Ohio, United States
Reviewed 7 October 2016 via mobile

The general manager and the staff is simply amazing. The room was large and very comfortable. Breakfast was good. If I am in this area again, I will not hesitate to return to this property. 5 stars is not enough to express how great this staff is!! Thank you!!

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Helpful?
Thank Angela W
Management response:

Angela, I'm so glad the service was this impressive! Along with the room itself and the breakfast, it's wonderful your whole stay at the Holiday Inn Express & Suites was comfortable and just what you had in mind. I hope we'll get to welcome you in again someday! Until then, Tiffany Alvarado General Manager

Reviewed 24 September 2016 via mobile

Was traveling through with family spent weekend in here staff and management very coutious and took care of all questions and needs cute pool for kids as well ,there are restaurants even dorney park if you looking for something to do. Thanx again..

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Helpful?
Thank Todd W
Management response:

Todd, thanks so much for taking the time to give us such a great review. Lovely to hear your time with us at the Holiday Inn Express & Suites - Allentown West was relaxing and that you found all of our staff to be friendly and accommodating. Hope you stay with us again next time you're in the area. Warmly,...

Boyers, PA
Reviewed 18 September 2016 via mobile

We selected this hotel on a recent trip to South Jersey. Upon arrival we were greeted by their friendly staff, acknowledged as Priority Club members and presented with a room upgrade in their new section of the hotel. The room was perfect.

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Helpful?
Thank NorthCountry308
Management response:

NorthCountry308, thanks so much for taking the time to give us such a wonderful review of the Holiday Inn Express & Suites Allentown West. Happy to hear everything about your experience was perfectly on point. Hope you stay with us again the next time you're in the area. Best, Tiffany Alvarado General Manager

Saguenay–Lac-Saint-Jean Region, Canada
Reviewed 7 September 2016 via mobile

Very nice has all Holiday Inn Express. Nice breakfast with fresh fruits, toasts, eggs, etc. Clean room. Refrigerator... Close to main roads like all Holiday Inn Express, so can be a bit noisy in the morning. Otherwise, all good!

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Helpful?
Thank Gilles C
Management response:

Thanks so much for taking the time to give us such a great review, Gilles. Truly appreciated. I hope you stay with us at Holiday Inn Express & Suites the next time you're in Allentown. Sincerely, Tiffany Alvarado, Manager

Manorville, New York, United States
Reviewed 11 August 2016 via mobile

This was our first time using a regular hotel suite at Holiday Inn Express. I have to say it was very comfortable. We brought my sons service dog and there was enough room for the dogs portable crate. There was a pull out sofa bed so both of my boys were able to have their own bed. In addition, there...

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Helpful?
Thank Dorothy L
Richmond, Virginia
Reviewed 21 July 2016

Hotel is clean and the staff is friendly. My GPS had trouble finding but stay the course it is on the right road just a bit further up. It is on a very small lot just off the road, but there is no road noise in the room. There is a good dinner across the street and I walked to...

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Helpful?
2Thank Bob D
Tustin, California
Reviewed 21 July 2016 via mobile

We stopped for one night passing through Allentown. We had a room with two queen size beds. Very clean and beds and pillows comfortable. Each bed had two firm and two soft pillows. Breakfast was included--typical fare for the chain--pre made omelets, scrambled and hard cooked eggs, cereal, yogurt, bananas, pancakes, tasty cinnamon rolls, toast, English muffins. Apple and cranberry...

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Helpful?
Thank Sometime_Wanderer

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Great location and outstanding guest service is the best way to describe The Holiday Inn & Suites in Pennsylvania. Our staff provides a stress-free stay and are dedicated to helping you with all your tourist and accommodation needs as well as ensuring you have a great time in Allentown, Pennsylvania. Please do not hesitate and book today! We look forward to seeing you soon! ... more   less 

Additional Information about Holiday Inn Express & Suites Allentown West

Address: 5630 W Tilghman Street, Allentown, PA 18104-9385 (Formerly Holiday Inn Express & Suites - W Tilghman Street)
Region: United States > Pennsylvania > Allentown
Price Range: RM450 - RM824 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express & Suites Allentown West 3*
Number of rooms: 77
Reservation Options:
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Also Known As:
Best Western Plus Allentown Inn And Suites Business Center
Best Western Plus Allentown Inn & Suites Business Hotel Allentown
Best Western Allentown Hotel
Allentown Best Western
Hotel Style:
#4 Family Hotel in Allentown
#5 Business Hotel in Allentown
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Allentown West staff and other travellers.
1 question
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Neffs, Pennsylvania
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Allentown West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Selecting a room away from Tilghman Street might be quieter, though we had no issues.”
  • A view from the main room into the second bedroom.
 of 5 bubbles RobAdams5512, 8 Dec 2016 | Read review
“Couples get the whirlpool”
 of 5 bubbles LittleRussie, 29 Nov 2016 | Read review
“If you must stay here, demand a room NOT on the street side.”
 of 5 bubbles WashingtonFan, 1 Nov 2016 | Read review
“ask for room on back side for less traffice noise”
 of 5 bubbles trudyb304, 14 Jul 2016 | Read review
“Ask for the quite side 3rd floor”
 of 5 bubbles elizabethwickkizer, 16 Apr 2016 | Read review
5 of 5