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The Willcox

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#2 of 20 Hotels in Aiken
Certificate of Excellence
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The Willcox
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231 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Aiken, South Carolina
Reviewed 13 September 2016

I had previously written a review of the restaurant at the Willcox Hotel in Aiken, SC. I had said that it was overpriced and that one was paying for the atmosphere. Well, my wife and I have been to dinner at the Willcox many times since and have found a remarkable improvement. Compared to other restaurants in the area, I...

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Thank jgrados
Albuquerque, New Mexico
Reviewed 12 September 2016

As other reviewers have mentioned, we also stopped at the Willcox in Aiken since it was rated so highly by Travel and Leisure magazine. We found it charming, quaint, and exactly as described in its own literature. Our room was lovely with a giant four-poster bed full of pillows. The staff members whom we interacted with managed to be friendly,...

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Thank alreadypacked1
Glen Head, New York
Reviewed 4 September 2016

Let me preface this review with the fact that I don't think I would be writing the same review if Travel and Leisure had not chosen this hotel as a top ten hotel in the world. If I had just walked in, I would have probably found it quaint and with some charm. BUT I read the T&L reviews and...

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2Thank Valerie Y
Willcox1898, General Manager at The Willcox, responded to this review

Thank you for choosing to stay with us and for writing this review. It is disheartening for me to read a review that starts with “a bit disappointing”. I apologize profusely that we did not meet and exceed your expectations. We are a small boutique hotel that at times does not have a bellman available and again I apologize for...

Raleigh, North Carolina
Reviewed 2 September 2016

This is a very charming historic inn with very polite and supportive staff. We stayed in Room 311 and it was clean and comfortable - with a plush, soft queen bed, 2 comfortable side chairs, desk with chair and convenient power outlets, nice flat-screen TV with reasonable selection of channels, small fridge in bed side table, free safe in closet,...

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2Thank tslthree
Willcox1898, General Manager at The Willcox, responded to this review

Thank you for staying with us and thank you for writing this review. Our customer feedback is vitally important to us. I am pleased that you found our historic inn charming, our rooms comfortable and our staff polite and helpful. We pride ourselves on our customer service and our southern hospitality. I appreciate your comments on our breakfast and beginning...

United States
Reviewed 20 August 2016

I had never heard of the Willcox until Travel and Leisure magazine named it one of the 10 best hotels IN THE WORLD recently. I couldn't believe that such a magnificent place was in reasonable driving distance from my home, so on a recent trip to Atlanta, I decided to drive through Aiken and to stay at the Willcox. I...

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3Thank EvenlyOpinionated
Willcox1898, General Manager at The Willcox, responded to this review

Thank you for staying with us and taking the time to write this detailed review. We always appreciate our customer feedback and can assure you we take them to heart. We apologized that you were disappointed in many things about your stay. We want all of our customers to think highly of us, enjoy their stay, and want to return...

Reviewed 17 August 2016 via mobile

I stayed at this boutique hotel August 12 - 14. The hospitality was wonderful, the staff attentive and personable. The location is convenient to shopping and restaurants, although the food and drinks at The Willcox make it difficult to search for other gastronomic fare. The beds make one want to sleep all day, and the deep soaking tubs make one...

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1Thank Theola D
Willcox1898, General Manager at The Willcox, responded to this review

Thank you for staying with us and for writing such a wonderful review. It is such a great compliment to hear the words attentive and personable when it comes to describing our staff. I will make sure that I pass on your compliments to Kimberly and Katie and I agree, we are lucky to have them as part of our...

Charleston, South Carolina
Reviewed 1 August 2016

We had the best getaway weekend at the Willcox! The service is impeccable and the staff is so friendly. The restaurant is wonderful and brunch is a MUST! The pool is very relaxing and you are only a short walk to downtown shops. We took a cocktail making class with Mike and learned how to make delicious drinks (cocktails and...

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Thank Cat S
Willcox1898, General Manager at The Willcox, responded to this review

Thank you for reviewing your recent stay with us. I am delighted to know that you enjoyed your cocktail class, our restaurant, spa, and pool! I will pass on your kind compliments to our staff as well. I am even more thrilled that you now have an extended family at The Willcox and I hope that you will be visiting...

Northbrook, Illinois
Reviewed 31 July 2016

This may have been the nicest boutique hotel we've ever stayed in. The staff was friendly, the continental breakfasts were excellent, the lobby bar was welcoming and the room was clean and spacious. We stayed in a suite, which was bigger than a small apartment. The pool area was nice - and there were parts that were shaded and parts...

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Thank Bruce W
Willcox1898, General Manager at The Willcox, responded to this review

I love to read reviews that start with Awesome!! Thank you so much for staying with us and for taking the time to write this review. I am so happy that you enjoyed our service, breakfast, lobby bar, and pool. I hope that you will be returning again in the very near future and that you will have time to...

Reviewed 26 July 2016 via mobile

Our sixth month anniversary was made very special by the wonderful staff at the Willcox we stayed in a wonderful room with a balcony it was excellent! We were there for two nights! Everything was wonderful even the pool area which I don't think was officially open! Kimberly and Paulette took incredible care with my arrive and happyiness during my...

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Thank Gogoguy2468
Willcox1898, General Manager at The Willcox, responded to this review

Congratulations on your 6th month anniversary and thank you for choosing to celebrate it with us. Thank you for all of the kind words that you shared about several of our staff members; it makes them very proud when we share the reviews with them. As a general manager, I couldn’t think of a greater compliment than hearing that you...

Beaufort, South Carolina
Reviewed 26 July 2016 via mobile

Up in Aiken for a horse show and had the pleasure of staying in this gorgeous hotel. Simply lovely visit! Staff was wonderful and friendly; rooms beautiful and well appointed. Dinner delicious! I can't wait to stay again soon! If you are in the area definitely book a stay. You won't be sorry.

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Thank taylormeg
Willcox1898, General Manager at The Willcox, responded to this review

Thank you for choosing to stay with us and for taking the time to write this review. I hope that you did well at the horse show and that you will be competing often and staying with us regularly. I am glad that you had the opportunity to have dinner with us while you were here and your found it...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Willcox Restaurant
The Willcox Restaurant
Cuisines: American, Bar, Gastropub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The award-winning, historic Willcox Hotel cultivates a sophisticated, yet informal glamour amidst America's storied thoroughbred country. Cloud soft beds, an intimate Salon & Spa and one of the South's Best Restaurants - All in a setting of Easy Going Elegance. ... more   less 

Additional Information about The Willcox

Address: 100 Colleton Ave SW, Aiken, SC 29801-4870
Region: United States > South Carolina > Aiken
Price Range: RM825 - RM1,896 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Willcox 3*
Number of rooms: 23
Reservation Options:
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Also Known As:
The Willcox Hotel Aiken
Hotel Style:
#1 Green Hotel in Aiken
#1 Family Hotel in Aiken
#5 Business Hotel in Aiken
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Questions & Answers

Questions? Get answers from The Willcox staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A great place to sit in an old historic hotel and have a few cocktails.”
 of 5 bubbles Q1090XOrichardw, 2 Jan 2017 | Read review
“Not applicable”
 of 5 bubbles kenr869, 9 Dec 2016 | Read review
“Check on line as pictures of most rooms are available on their website.”
 of 5 bubbles Shh1434, 23 Nov 2016 | Read review
“The Churchill Suite has a roof top patio that is unreal!”
  • 4 poster bed in every room
 of 5 bubbles KenM347, 24 Oct 2016 | Read review
“Ask for one that is not facing the rail-road tracks - even though I never heard a train. I booked at the very last minute.”
 of 5 bubbles JeffreyD215, 24 Oct 2016 | Read review
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