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MainStay Suites Alcoa Knoxville Airport

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Traveller (27)
Room & Suite (24)
Dining (2)
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Overview
  • Excellent63%
  • Very good20%
  • Average9%
  • Poor5%
  • Terrible3%
Travellers talk about
“full kitchen”(7 reviews)
“every morning”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (193)
There are newer reviews for MainStay Suites Alcoa Knoxville Airport
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Traveller rating
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LanguageEnglish
116
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41 - 45 of 191 reviews
Reviewed 6 August 2016 via mobile

We are traveling to Delaware for a family funeral so this has been a difficult trip. We were treated so well and had an amazing stay at the Comfort Inn Presidential in Little Rock, after driving for 8 hours I was looking forward to another...More

1  Thank Patricia B
Response from General M, Front Office Manager at MainStay Suites Alcoa Knoxville AirportResponded 12 August 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

Reviewed 29 July 2016

I can't say enough about the staff at MainStay Suites. After being away from home for Chemotherapy, we drove home (4 hour trip) to find a broken AC and a 98 degree house. I called MainStay and Jason found us a room right away. Check...More

Thank meshermin
Response from General M, Front Office Manager at MainStay Suites Alcoa Knoxville AirportResponded 30 July 2016

Thank you so much for taking the time to fill out our online survey. Your kind words mean a lot to us here at Mainstay Suites of Alcoa. It made Jason's day to read your survey, it really meant a lot to him and the...More

Reviewed 21 July 2016

I'll start by saying the rooms are very spacious, with all the amenities to make you comfortable. Also, nice patio area and pool. However, what won us over was Perry Prichard. We picked this hotel as a convenient location to ride our bikes through the...More

Thank cmsaunders73
Response from General M, Front Office Manager at MainStay Suites Alcoa Knoxville AirportResponded 22 July 2016

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for...More

Reviewed 14 July 2016 via mobile

From the moment we entered the building there was a pleasant vibe. We were greeted warmly and when we asked to change rooms it was handled immediately! The bed was comfortable and the pool was nice to have in the early evening. We would definitely...More

Thank Dwhblue7
Response from General M, Front Office Manager at MainStay Suites Alcoa Knoxville AirportResponded 15 July 2016

Thank you for taking the time to tell us about your stay at our Hotel. It is our goal to ensure all of our guests feel at home away from home. Thank you again and we hope to see you again real soon.

Reviewed 9 July 2016

Great location to the Airport and downtown Knoxville!! Excellent and Friendly staff! Clean and comfortable hotel for a great price! Restaurants and shopping near by for convenience. Also close to the Smoky Mountains!More

Thank Karlene R
Response from General M, Front Office Manager at MainStay Suites Alcoa Knoxville AirportResponded 10 July 2016

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Business Centre with Internet Access
Banquet Room
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$78 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Alcoa
#5 Business Hotel in Alcoa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$78 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Alcoa
#5 Business Hotel in Alcoa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (27)
Room & Suite (24)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
robin w
16 August 2016|
AnswerShow all 2 answers
Response from stokersam | Reviewed this property |
Sorry I don't know either, suggest you contact the hotel direct.
0
Votes
Richard S
1 August 2015|
AnswerShow all 3 answers
Response from General M | Property representative |
Hi Richard! Thank you for your question. Our pet fee is $25 as a one time payment. So if you are staying one week or a month, you are already covered for your whole stay! Thank you again for your inquiry! -The MainStay Staff
1
Vote
Rene P
11 March 2015|
Answer
Response from General M | Property representative |
Hi, Thank you for your question. I have 3 handicap rooms on the property, and if I have the availability I would be more than welcome to update your reservation. Please feel free to contact me directly at 865-379-7799 and... More
1
Vote
Room Tips
"Our room faced the courtyard and received morning sun."
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"Choose a room on a floor that doesn't have dogs.."
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"May want to think hard about this one"
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"They were very kind accompanying my needs"
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