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All reviewsfront deskmemorable staypancake makerhotel is excellentroom was comfortable and cleana nice place to stayrestaurants within walking distancenational parkhotel staffcades coveindoor poolthe young ladythree nightsstaff was very friendlypigeon forgewould definitely stay here againbusiness trip
Our room had a kitchen and bar area with a sink, microwave, fridge, Keurig, sofa, arm chair and desk. The shower had a ceiling that seemed somewhat low, but may only be a problem if you are over 6'10" Breakfast included Chobani Greek yogurt, HIE...More
Thank ANNAMARGARET B
Response from Keith H, Front Office Manager at Holiday Inn Express Alcoa (Knoxville Airport)Responded 8 November 2016
Thank you so much for your kind review of the Holiday Inn Express and Suites Alcoa. You mentioned so many things that I am not sure where to start! We are so glad that you enjoyed one of our King Suites that we have here...More
Great clean room and hotel staff. Shuttle to and from airport was effortless and on time. Hotel is next to a trailway for running and has good restaurants within .2miles. Could not ask for more from a hotel. My only recommendation is that they do...More
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Thank Michael B
Response from Keith H, Front Office Manager at Holiday Inn Express Alcoa (Knoxville Airport)Responded 30 October 2016
I am so glad that you enjoyed your recent stay with us at the Holiday Inn Express and Suites Alcoa. Our local Alcoa/Maryville Greenway is one of the best extras for our hotel. We love for our guests to come and see the beauty of...More
We were traveling for a family funeral. The staff was considerate and efficient. The room was quiet, the beds comfortable, and the breakfast offered a wide variety of foods. I would certainly stay there again.
Response from Keith H, Front Office Manager at Holiday Inn Express Alcoa (Knoxville Airport)Responded 20 October 2016
We are sorry for your loss. We appreciate the kind words and hope to have you visit us in happier times.
The Management & Staff at Holiday Inn Express Alcoa
Reserved and confirmed a ground floor king suite facing parking lot
Wife got here before me and checked in to a second floor double
Can someone explain what gives with this crap from these hotels
I'm sick and tired of making specific reservations only to...More
Thank John B
Response from Keith H, Front Office Manager at Holiday Inn Express Alcoa (Knoxville Airport)Responded 13 September 2016
I am sorry to hear that you did not have a pleasant stay with us recently. With out knowing the details of your reservation I can not explain why your room type was changed but I do apologize for this incident. I would...More
I had a bad experience at a hotel down the street that had a very dirty swimming pool and I cancelled my reservation and left. My kids and I went on trip advisor, I was not yet a member but found this hotel. From the...More
Response from Keith H, Front Office Manager at Holiday Inn Express Alcoa (Knoxville Airport)Responded 9 September 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that our entire staff was helpful to you. A positive guest experience is something our staff takes great pride in, so we value your...More