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Courtyard Knoxville Airport Alcoa

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#4 of 15 Hotels in Alcoa
Certificate of Excellence
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Courtyard Knoxville Airport Alcoa
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243 Reviews from our TripAdvisor Community

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Showing 241: English reviews
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Columbus, Ohio
Reviewed yesterday NEW

The room is very modern and up to date. The location is right beside the airport. This may cause issues for light sleepers as planes come in at all hours. A few planes did wake me up but I was able to go right back to sleep. The beds are very comfy. The front desk staff was very overwhelmed when...

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Helpful?
Thank Dana J
Reviewed 5 days ago NEWvia mobile

Maddison and Leah were amazing. Helpful and had great attitudes even though they were packed. They went from nobody at the bistro to about 40 people and handled it like champs. I will definitely stay here next time I visit Knoxville.

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Helpful?
Thank Shaun L
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

Thank you very much for sharing your feedback with us; things can change so quickly at a hotel and we are very grateful to have two quick-thinking associates in Leah and Madison. We look forward to serving you again soon!

Reviewed 1 week ago via mobile

The Marriott chain is the best for me. I travel several times during the year and conduct business at the hotel in the lobby. The restaurant with bar is outstanding here in knoxville. Leah Lane was very welcoming and went out of her way to make sure I was taken care of. I actually felt like a customer instead of...

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Helpful?
Thank Jimgauthier
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

Thank you for your kind words about our hotel and our bartender, Leah. I am so happy that you not only enjoyed your stay, but continue to be loyal to the Marriott Brand. We look forward to seeing you on your next trip to the area!

Louisville, Kentucky
Reviewed 3 weeks ago

Stayed at this hotel for 4 nights attending a conference held at the Hilton, but decided to stay here because the accommodations are superior, but most of all the customer service and hospitality are the best. I was blown away when Millie and Julie went completely out of their way to get me some coffee when I had ran out...

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Helpful?
Thank jcrick2525
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

Thank you very much for taking the time to share your experience with us! We will use this as encouragement for our staff to continue to go above and beyond!

Reviewed 4 weeks ago via mobile

Customer service begins with Emilie! She was outstanding explaining everything about the hotel and local dining. Room was perfect. I will be staying here again. I never have had a bad experience when I stay at Marriott!

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Helpful?
Thank thejtos
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

Emilie has been a wonderful addition to our family here in Alcoa, and we are very happy to have her on our team! We hope to see you again soon!

Alcoa, Tennessee
Reviewed 22 February 2017

I usually travel somewhat frequently for work and wanted to review my stay at the Courtyard Alcoa. The hotel is very nice and reasonably priced. The rooms are very clean and quiet. Rooms have mini refrigerators and a microwave. The Bistro in the lobby is always fun after getting in from work as they have a wonderful staff but especially...

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Helpful?
Thank volatic1
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

Thank you very much for the kind words about our hotel and staff. This is continue to encourage us to deliver the best possible guest experience! We look forward to seeing you again soon!

Colleyville, United States
Reviewed 10 February 2017

I stayed at the hotel while on a business trip. The rooms are very clean and comfortable, with mini-fridge, coffee bar and microwave. The Bistro is very convenient and the food is fresher than I have had in some of the local restaurants! The two attendants at the Bistro (Leah and Tianna) are awesome! Leah provided excellent service and care...

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Helpful?
Thank Charles S
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

Thank you so much for your kind words, it is great encouragement for our staff to continue to go above and beyond for our guests.

Clarksburg, West Virginia
Reviewed 6 February 2017 via mobile

Visited this property towards the end of January and it was found to be very nice. It was clean, quiet, and most important the. Seeing was comfortable. If you need a place by the airport I would definitely recommend this place :)

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Helpful?
Thank Lucas F
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

Thank you so very much for being our guest and taking the time to share your feedback! We are delighted that you enjoyed your stay and look forward to serving you again soon!

Indianapolis, Indiana
Reviewed 31 January 2017

My motorcycle group stayed here one night when one rider in our group had to have his Harley rebuilt at a nearby Harley Davidson shop in Maryville. The hotel was nice, clean, looked very new, and was very comfortable. I would stay here again if I needed a hotel in this area.

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Helpful?
Thank daf62757
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

We greatly appreciate you taking the time to share your experience with us! Hopefully the Harley is still running great!

San Diego, California
Reviewed 31 January 2017

I stayed here for a meeting last weekend and was pleased with the stay. The hotel is very close to the Knoxville airport, and there is a free shuttle to take guests to and from the airport as well as to nearby restaurants. My room was typical of Courtyards --- clean and functional. The meeting room was good, and the...

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Helpful?
Thank pqflyer
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

Thank you very much for your kind words about your recent stay with us. I am glad that you had a "full tour" of our property and amenities and we hope to see you again!

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Courtyard by Marriott Knoxville Airport Alcoa is a top choice among hotels near Knoxville airport in Knoxville, TN. If fact, McGhee Tyson Airport is just moments away and we offer a free shuttle to the airport. Stay with us in our Knoxville, TN hotel and enjoy a convenient location surrounded by gorgeous views. At our hotel, our accommodations are beautiful as well. Guests enjoy light and bright public spaces, and contemporary guest rooms that have everything needed for a relaxing and enjoyable stay in Knoxville. ... more   less 

Additional Information about Courtyard Knoxville Airport Alcoa

Address: 141 Furrow Way, Alcoa, TN 37701
Region: United States > Tennessee > Alcoa
Price Range: RM452 - RM828 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Knoxville Airport Alcoa 3*
Number of rooms: 95
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Also Known As:
Courtyard By Marriott Knoxville Airport Alcoa Hotel Alcoa
Courtyard Alcoa
Alcoa Courtyard
Alcoa Marriott
Hotel Style:
#2 Romantic Hotel in Alcoa
#3 Business Hotel in Alcoa
#4 Family Hotel in Alcoa
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Knoxville Airport Alcoa staff and other travellers.
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Questions? Get answers from Courtyard Knoxville Airport Alcoa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms away from the airport side.”
 of 5 bubbles A4671DScharless, 10 Feb 2017 | Read review
“Quiet hotel at the airport!!! Who knew?!”
 of 5 bubbles elizabetho212, 27 Nov 2016 | Read review
“Great black friday deal!”
 of 5 bubbles susangD2956RA, 26 Nov 2016 | Read review
“Convenient to airport, great customer service, and food worth staying in for.”
 of 5 bubbles grahamcrakrs, 2 Nov 2016 | Read review
“They are all nice”
 of 5 bubbles 845lindyc, 9 Sep 2016 | Read review
5 of 5