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First time to stay here. At first glance and read other reviews all looked good. Had Starbucks bistro. Staff was friendly. Room was comfy. But next morning to take a shower. I notice the shower floor was dirty and not cleaned for a while. Like...More
Thank Abel P
Response from A4552JGwilliamf, General Manager at Courtyard Abilene Southwest/Abilene Mall SouthResponded 4 weeks ago
Dear Abel P,
Thank you for taking the time to review and comment on your stay at our property. We like to know our guest experiences, so that we can improve our quality of service to all our guests.
I am sorry that we did...More
We were in Abilene Texas June 2017. We were out for a football competition with our grandson. Our stay at the courtyard was so pleasant! Rooms were so clean. Staff was great! Customer Service was excellent! The cafe was great as well. We will definitely...More
Response from A4552JGwilliamf, General Manager at Courtyard Abilene Southwest/Abilene Mall SouthResponded 5 weeks ago
Thank you for taking the time to review our hotel. We are so happy that we were able to provide you the quality of stay that you enjoyed. We look forward to being able to be here for you on your next visit to Abilene,...More
I stayed here for one night with my husband and two kids. The room was very clean, and looked like it had recently been updated. The ladies at the front desk were very nice. They were genuinely excited when I told them we were in...More
Thank Audrey V
Response from James B, General Manager at Courtyard Abilene Southwest/Abilene Mall SouthResponded 19 October 2017
Thank you so much for the kind review, we are always excited to welcome a new visitor to our wonderful city!
It was the worst hotel we have ever stayed in. They had a nice lobby and were in a great location next to the mall and several restaurants but there were other hotels near by and I highly recommend going to one of those. We...More
Thank Michael M
Response from James B, General Manager at Courtyard Abilene Southwest/Abilene Mall SouthResponded 11 October 2017
Michael M, I agree our location is ideal and we enjoy our lobby as well. I wish this could have stopped with that, however, I must apologize for your experience with rowdy guests. Our pool, as a policy, closes at 10pm and we have a...More
Spent the night in Abilene to go to a wedding. Hotel is clean and quiet. They have an outdoor sitting area which was very nice. Nice outdoor pool and exercise room. The room was great. There was a microwave, refrigerator, and coffee maker along with...More
Thank Kathy W
Response from James B, General Manager at Courtyard Abilene Southwest/Abilene Mall SouthResponded 27 September 2017
I am so glad your stay went well, I agree, our courtyard is very nice! I wish we could offer a free breakfast, we do get a LOT of comments about it but, as a brand, Courtyard only offers cooked to order fresh restaurant style...More
US$93 - US$130 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Business Hotel in Abilene
Non-Smoking Rooms ,
Number of rooms
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Response from HI-Abilene | Property representative |
Courtyard as a brand does not have complimentary breakfast; however, we do have rates online that include breakfast. Courtyards have an on-site restaurant called the Bistro which serves a varies of breakfast sandwiches, hot... More
Courtyard as a brand does not have complimentary breakfast; however, we do have rates online that include breakfast. Courtyards have an on-site restaurant called the Bistro which serves a varies of breakfast sandwiches, hot plates, and an assortment of breads, cereals, fruit cups, yogurt and Starbucks coffee and specialty drinks. The bistro operates much like a Starbucks. The Bistro is also open in the evenings for dinner and drinks.