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Courtyard Abilene Southwest/Abilene Mall South

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Courtyard Abilene Southwest\/Abilene Mall South
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163 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Abilene Southwest/Abilene Mall South
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Showing 162: English reviews
Austin, Texas
Reviewed 21 April 2016

We stayed for 2 nights and the room is on the larger size and so is the bathroom. The room decor is updated and clean. The bed was very comfortable! The staff is helpful and friendly. I had requested no down feather pillows ( I'm very allergic) while online booking, however the bed still had three down feather pillows on...

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Helpful?
Thank fancithatt
CY-Abilene, Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Thank you so much for taking time to write us a review on TripAdvisor. We are glad to hear that you enjoyed your stay. We hope to see you again the next time you are in Abilene!

Amarillo, TX
Reviewed 10 April 2016

The accessible room they gave me was on the first floor near the exit. It had a king-size bed and a desk with a chair. There were chests of drawers and a low closet so everything was within reach. It had a roll-in shower with a built-in bench and plenty of room in the bath. There was even a telephone...

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1Thank TexasRed79109
CY-Abilene, Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Dear Guest, Thank you so much for taking the time to write a review for us on TripAdvisor. We are happy that you enjoyed your stay with us. We hope that you choose to stay with us again the next time your travels bring you to Abilene!

Mabank, Texas
Reviewed 7 April 2016

Newer hotel. The rooms were nice and the staff was great. We had an issue with our reservation and breakfast tickets but they took care of it quickly without any problem. The only issue was the elevator might be the slowest in the history of elevators, I could make it up or down the stairs to the 4th floor before...

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Helpful?
Thank kozzer90
CY-Abilene, Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Thank you for taking the time to write us a review on TripAdvisor. We are pleased that you enjoyed your stay with us. I'm very sorry that you experienced a problem with the breakfast vouchers, but am glad to hear that it was resolved quickly. I hope that we have the pleasure of hosting your family reunion again next year!

Dallas, Texas
Reviewed 29 March 2016

I stopped here for one night on my way back to Dallas. The hotel is a bit dated, but the rate I got more than made up for that. The staff was very nice and the room was clean. Location is next to the mall, so plenty of restaurants near by as well. Overall, the stay was fine.

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Helpful?
Thank Stacey H
CY-Abilene, Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Thank you for staying with us. We hope to see you again the next time you are in Abilene.

Graham
Reviewed 14 March 2016 via mobile

We stayed here over the weekend. We thought it was very nice and the hotel staff with the exception of one was the best. Our check in was fast and so great. My wife did call for a late check out around 1am. The man that answered was rude and told her NO they are to booked and was not...

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Helpful?
Thank Matthew P
CY-Abilene, Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Dear Guest, Thank you for taking the time to write a review for us on TripAdvisor. We are happy that you enjoyed your stay with us. I would like to apologize on behalf of the hotel for the response that you received from one of our desk associates. We always accommodate late check outs when possible for our guests. We...

New York, New York, United States
Reviewed 10 March 2016 via mobile

Stayed one night . As always the Marriott brand has wonderfull hotels all clean and comfortable . This one was as well . Linda at the front was very professional and extremely helpful .room was nice and clean though I stayed at a newer court yard for breakfast was a little pricey but I prefer the other Marriott's like Fairfield...

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Helpful?
Thank Benny G
CY-Abilene, Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Thank you for selecting Courtyard Abilene Mall. We are pleased that you enjoyed your stay with us and hope that you will come back to visit us the next time your travels bring you to Abilene.

Dallas, Texas
Reviewed 7 March 2016

On the day I booked this hotel, it was the most affordable rate in Abilene. Given it's location adjacent to the Mall of Abilene and plenty of good restaurants, I agree that this Courtyard should rank toward the top. There were no surprises, and it was a comfortable stay...nothing exciting nor disappointing.

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Thank Jon from Dallas
CY-Abilene, Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Thank you for taking the time to write a TripAdvisor review in regards to your recent stay at the Courtyard Abilene. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Abilene.

Newport, Rhode Island
Reviewed 29 February 2016

We recently stayed at the Courtyard in Abilene... It was fine, no major complaints, but a few minor ones. We checked in during the late evening and our room was ready and waiting. Our room was clean, but it was old looking, especially around the rusted door frame in the bathroom. Our room was an accessible room, as that is...

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1Thank Crew_New
CY-Abilene, Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Thank you for taking the time to write a review of your recent stay at the Courtyard Abilene. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the shower head in your room. We will take care of...

Lubbock, Texas
Reviewed 28 February 2016 via mobile

The check in was fast and the front desk agent was helpful and friendly. The room was clean and the beds were nice and soft. Large bathroom, and and the nice thing was it was quiet, even with a large group of teenagers on our floor. I gave it 4 stars because there is nothing "extra" or anything that just...

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Helpful?
Thank Surftexas
CY-Abilene, Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Dear Guest, Thank you so much for taking the time to write a review for us on TripAdvisor. I'm very happy that you enjoyed your time at our hotel; however, we want to be one of those hotels that "wows" our guests. It seems we have fallen short in our goal. Would you mind giving me some examples of great...

The Colony, Texas
Reviewed 22 February 2016

"Busy" depends on where you're visiting from. Although nothing compared to a large metropolitan area, this particular hotel does sit in a popular area for Abilene. You are a parking lot away from the Abilene mall and within walking distance to at least a dozen restaurants. The facility is clean and well maintained with an inviting lobby; the staff is...

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Helpful?
Thank Aaron_Trentacosta
CY-Abilene, Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Dear Guest, Thank you for taking the time to write a review for us on TripAdvisor. We are so happy that you chose to stay with us and that you enjoyed your stay. We look forward to seeing you again around the hotel should your travels bring you back to Abilene.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Courtyard Abilene Southwest/Abilene Mall South

Address: 4350 Ridgemont Drive, Abilene, TX 79606-2714 (Formerly Courtyard Abilene)
Region: United States > Texas > Abilene
Price Range: RM455 - RM772 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Abilene Southwest/Abilene Mall South 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Courtyard By Marriott Abilene Hotel Abilene
Courtyard Abilene
Abilene Marriott
Abilene Courtyard
Hotel Style:
#1 Business Hotel in Abilene
#6 Family Hotel in Abilene
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Abilene Southwest/Abilene Mall South staff and other travellers.
2 questions
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Quitman,Tx
over a year ago
Sweetwater
over a year ago

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Questions? Get answers from Courtyard Abilene Southwest/Abilene Mall South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in room #334. Very nice”
 of 5 bubbles TR717, 22 May 2016 | Read review
“Ask for a ground floor. Very convenient to parking.”
 of 5 bubbles Retired_in_MX, 29 Aug 2015 | Read review
“A high floor, away from the elevators”
 of 5 bubbles RoxyAtPlay, 18 Aug 2015 | Read review
“I was on the 3rd floor, and it was quite.”
 of 5 bubbles JPandLLC, 25 May 2015 | Read review
“Avoid the ground floor, since the pool and fitness center is located there.”
 of 5 bubbles Will794, 14 Jan 2015 | Read review
5 of 5