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La Quinta Inn & Suites Abilene Mall

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214 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites Abilene Mall
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Showing 213: English reviews
Lubbock, Texas
Reviewed 31 May 2016

The motel is clean and in a good location with lots of restaurants and stores within a mile radius. It's not a high-end motel, but your not paying high-end prices. I stay here 2 to 3 times a year when I'm coming through on business, and have always been satisfied.

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Helpful?
Thank BlessedMan1
214amos, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks for taking time to review our hotel Blessed Man 1. We look forward to serving you again the next time you travel to Abilene. Amos Davis

Midwest City, Oklahoma
Reviewed 9 May 2016

After an inconvenience at another La Quinta Inn in Abilene, the awesome person at the front desk really helped us out. They were very helpful with directions around the facility and in Abilene. The room was very nice and clean and the facility was well kept. I am thinking it was on the newer side. Had no issues. Breakfast was...

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Helpful?
Thank Daleb49
214amos, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks Dale for taking time to review our hotel. We take great pride in providing our customers the very best customer service. We will pass your compliments on to our front desk staff. We look forward to serving you again the next time you visit Abilene. Amos Davis

Reviewed 4 May 2016 via mobile

Three family members and I rented two suites to attend a funeral for our uncle. The rooms were everything the previous reviews had said they were. They were spacious, clean, comfortable and quiet. I would highly recommend La Quinta Inn to anyone visiting Abilene for any reason. It's a great location plus the staff was very friendly and helpful. The...

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Helpful?
Thank Jo Anna G
214amos, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thank You Jo Anna for taking time to review our hotel!! We take great pride in providing the very best customer service to all our guest. I will pass your compliments on to our team and we look forward to serving you and your family again the next time yo are in Abilene. Amos Davis

Abilene, United States
Reviewed 4 May 2016

We stayed here mostly because pets stay free. it really is a good selling point that LQ offers. I will be more inclined to stay at these hotels because of that reason. We take our pups everywhere. Great room for the price. Lots of space, very clean, comfortable bed. It is in a good area close to eateries, shopping, etc....

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Thank Angela L
Iowa Park, TX, United States
Reviewed 3 May 2016

I really don't have any major qualms with this hotel except that I try not to cohabitate with animals. On this particular week end, there must have been as many dogs as people staying. I know they clean the rooms after the dogs leave, but the dander remains plus whatever else might be in the carpets, urine, fleas, ticks etc....

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Helpful?
Thank Darrell H
214amos, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thank You Darrell for taking time to review our hotel. Please be assured that we follow a very strict regimine when a guest checks out of a room that was also occupied by an animal. The room is deep cleaned and the carpets are shampooed each time with an antibacterial/odor product to eliminate any stain or odor. We look forward...

Reviewed 25 April 2016

For some reason, housekeeping felt that leaving a broken tube stopper on the floor of the tub and a dirty drain was not a problem for guests. Of course, by the time such a thing is discovered, you are ready to take a bath and get to bed. In our case, we were in late from an event and could...

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Helpful?
Thank Royce R
214amos, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Good Morning Royce: Thank you for taking time to review our hotel. We take great pride n providing the very best customer experience and it looks like we dropped the ball. Please provide me the room number or your reservation information so that I can make sure the problem is resolved. Thanks!! Amos Davis

Baird, United States
Reviewed 19 April 2016

Staff helpful and kind. Front desk made us feel like family. Breakfast had protein, always a plus. Not just the packaged junk, but hot cooked food . Pool is in the shad most of the day, so be sure it is hot, if you want to swim...

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Helpful?
Thank Brian M
214amos, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Good Morning Brian: Thank you for taking time to review our hotel. We take great pride in providing the very best customer service to our guests. We look forward to serving you again the next time you are in Abilene. Thanks!! Amos Davis

Bay City, United States
Reviewed 18 April 2016

We always stay at this hotel when visiting Abilene. The rooms are clean and smell refreshing. The bed is very comfortable and the noise level is non-existent! The staff is very helpful and courteous. The free breakfast buffet is healthy and delicious.

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Helpful?
Thank Coy M
214amos, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Good Morning Coy: Thanks for taking time to review our hotel. We take great providing the very best customer experience to all our guests. We look forward to serving you again the next time you are in Abilene. Amos Davis

Albuquerque, New Mexico
Reviewed 14 April 2016

Very nice front desk staff. Pet friendly but no pet smell. No pet noises. Wonderful location. Great breakfast to get you on the go. I would recommend this motel and stay here again. The cost of the motel was reasonable and exceeded my needs.

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Thank Joanie W
214amos, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Good Afternoon Joanie: Thank you taking time to review our hotel. We take great pride in providing the very best experience for our guests. We also take great pride in being a pet friendly hotel. We look forward to serving you again the next time you are in Abilene. Amos Davis Director of Sales

Fort Worth, Texas
Reviewed 12 April 2016

Terrible hotel. It's an old hotel with paper thin walls and ceilings. Breakfast is always cold even at 6am. Very incompetent and unhelpful staff. I work for a company that reserves the room and they pay for anything. I understand that they have to pre-charge $20 or $30 to my card and I'm fine with that. But the lady mistakenly...

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Helpful?
Thank Joe G
214amos, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks for taking time to review our hotel Joe. We take great pride in providing the very best experience for all our guests. Looks like we dropped the ball. We will review your comments with our staff and do a better job the next time you stay with us in Abilene. Amos Davis

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Abilene Mall

Address: 3018 Catclaw Dr, Abilene, TX 79606-1500
Region: United States > Texas > Abilene
Price Range: RM414 - RM490 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Abilene Mall 2.5*
Number of rooms: 72
Reservation Options:
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Hotel Style:
#6 Business Hotel in Abilene
#7 Family Hotel in Abilene
#7 Romantic Hotel in Abilene
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Questions & Answers

Questions? Get answers from La Quinta Inn & Suites Abilene Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I believe that you cannot go wrong choosing ANY room here.”
 of 5 bubbles DAVE8813, 25 Aug 2016 | Read review
“Ask for an end room to avoid elevator traffic...VERY loud at night.”
 of 5 bubbles rodeo01, 30 Jul 2016 | Read review
“The HVAC units can be set on a high fan setting to provide "white noise" if needed.”
 of 5 bubbles MargaretW291, 3 Dec 2015 | Read review
“Choose Room On Upper Floor Away From Elevator”
 of 5 bubbles CDM49, 2 Oct 2015 | Read review
“I have stayed here twice - Jan & Feb. Got the best wi-fi results from the 1st floor.”
 of 5 bubbles 58carlosj, 1 Mar 2015 | Read review
5 of 5
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