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La Quinta Inn & Suites Abilene Mall

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220 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites Abilene Mall
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Showing 219: English reviews
Fort Lauderdale, Florida
Reviewed 9 July 2016 via mobile

July 5, 2016 We have been staying at LaQuinta's all across the southern states. This hotel had the dirtiest room of all. As a Registered Nurse I always do a quick wipe down of the room. In this room I found dried urine on the bottom of the toilet seat, hair in the tub, dirty TV remote and light switches....

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Helpful?
Thank Leaislandgirl
214amos, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thank You for taking time to review our hotel. I have reviewed our communications book and no complaint was registered by you until you checked out of the hotel. Our team takes great pride in providing the very best customer service to all our guests and would have moved you to another room immediately. We would never allow a guest...

Reviewed 4 July 2016 via mobile

Clean but the beds are worn out. They sag and are very hard. They do not appear to be the pillowtop that they advertise. Everything was unplugged in our room. Lamps, microwave, refrigerator. Weird. I also killed two roaches. The two maids knocked on the door at 10 and said it was chkout time. No, checkout is 12 noon! When...

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Helpful?
Thank Teresa J
214amos, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thank you Teresa for taking time to review our hotel. Looks like we dropped the ball during your recent stay. We take great pride in providing all our guests with the very best customer service. Please call me, I would like to visit with you about your recent stay 325-437-4832. Amos Davis Director of Sales

Los Angeles, United States
Reviewed 4 July 2016

I stayed for three full weeks. This was my third time having an extended stay at this hotel. I enjoyed a clean and comfortable room; and it was a VERY friendly, helpful staff. Not expensive, but the business office computer and printer was somewhat lacking.

Review collected in partnership with La Quinta
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Helpful?
Thank Jeffrey Pete S
214amos, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thank you Jeffrey for taking time to review our hotel. I will pass your comments on to our front desk staff and housekeeping. We take great pride in providing our guests with the very best customer service. I have notified our maintenance staff to look at the computers and printers in our business center to ensure they are working properly....

Gaffney, South Carolina
Reviewed 28 June 2016

We, my wife, grandson and myself were traveling on our way to Roswell, NM. I had planned our trip out and this would be our last stop before then. When I called to make the reservation which was well in advance the individual on the phone was both courteous and pleasant. Explained everything to me as well as the pet...

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Helpful?
Thank Dennis D
214amos, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks Dennis!! We take great pride in providing all our guests the very best experience. We look forward to serving you and your family the next time you travel to Abilene. I will share your compliments with our front desk staff. Amos

Amarillo
Reviewed 18 June 2016

I travel alot with my work usually out 2 to 3 nights a week I stay at different motels but I have to say this motel located in Lubbock texas was above and beyond any of the other chains. I stayed in what seemed like the penthouse suite but it was actually just like every other room.. totally georgous. Thank...

Review collected in partnership with La Quinta
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Helpful?
Thank mrd0126
214amos, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks for taking time to review our hotel. We look forward to serving you again the next time you travel to Abilene. Amos Davis

Lubbock, Texas
Reviewed 6 June 2016 via mobile

We stay at La Quinta because they allow us to bring our dogs for no extra charge. The rooms are clean and basic. Nothing extraordinary but good enough. The location of this one is pretty good, right off 83 and very close to the mall. We aren't in Abilene often, but we'll stay here again next time we are in...

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Helpful?
Thank Jason H
214amos, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks for taking time to review our hotel Jason. We take great pride in providing all our guest the very best customer service. The La Quinta brand is proud that we allow you to travel with your pets and not incur any additional expense. We look forward to serving you again the next time you travel to Abilene. Amos Davis

Lubbock, Texas
Reviewed 31 May 2016

The motel is clean and in a good location with lots of restaurants and stores within a mile radius. It's not a high-end motel, but your not paying high-end prices. I stay here 2 to 3 times a year when I'm coming through on business, and have always been satisfied.

Review collected in partnership with La Quinta
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Thank BlessedMan1
214amos, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks for taking time to review our hotel Blessed Man 1. We look forward to serving you again the next time you travel to Abilene. Amos Davis

Midwest City, Oklahoma
Reviewed 9 May 2016

After an inconvenience at another La Quinta Inn in Abilene, the awesome person at the front desk really helped us out. They were very helpful with directions around the facility and in Abilene. The room was very nice and clean and the facility was well kept. I am thinking it was on the newer side. Had no issues. Breakfast was...

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Helpful?
Thank Daleb49
214amos, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks Dale for taking time to review our hotel. We take great pride in providing our customers the very best customer service. We will pass your compliments on to our front desk staff. We look forward to serving you again the next time you visit Abilene. Amos Davis

Reviewed 4 May 2016 via mobile

Three family members and I rented two suites to attend a funeral for our uncle. The rooms were everything the previous reviews had said they were. They were spacious, clean, comfortable and quiet. I would highly recommend La Quinta Inn to anyone visiting Abilene for any reason. It's a great location plus the staff was very friendly and helpful. The...

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Helpful?
Thank Jo Anna G
214amos, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thank You Jo Anna for taking time to review our hotel!! We take great pride in providing the very best customer service to all our guest. I will pass your compliments on to our team and we look forward to serving you and your family again the next time yo are in Abilene. Amos Davis

Abilene, United States
Reviewed 4 May 2016

We stayed here mostly because pets stay free. it really is a good selling point that LQ offers. I will be more inclined to stay at these hotels because of that reason. We take our pups everywhere. Great room for the price. Lots of space, very clean, comfortable bed. It is in a good area close to eateries, shopping, etc....

Review collected in partnership with La Quinta
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Thank Angela L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about La Quinta Inn & Suites Abilene Mall

Address: 3018 CatClaw Dr, Abilene, TX 79606
Region: United States > Texas > Abilene
Price Range: RM429 - RM630 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Abilene Mall 2.5*
Number of rooms: 72
Reservation Options:
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Hotel Style:
#6 Business Hotel in Abilene
#7 Family Hotel in Abilene
#7 Romantic Hotel in Abilene
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Abilene Mall staff and other travellers.
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Abilene, Texas

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Questions? Get answers from La Quinta Inn & Suites Abilene Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you choose to stay while the remodel is in progress, the higher floors are quieter.”
 of 5 bubbles SpiceyCajun, 11 Dec 2016 | Read review
“I believe that you cannot go wrong choosing ANY room here.”
 of 5 bubbles DAVE8813, 25 Aug 2016 | Read review
“Ask for an end room to avoid elevator traffic...VERY loud at night.”
 of 5 bubbles rodeo01, 30 Jul 2016 | Read review
“The HVAC units can be set on a high fan setting to provide "white noise" if needed.”
 of 5 bubbles MargaretW291, 3 Dec 2015 | Read review
“Choose Room On Upper Floor Away From Elevator”
 of 5 bubbles CDM49, 2 Oct 2015 | Read review
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