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Comfort suites continues to disappoint. It seems that comfort suites does not maintain there hotels well. There is obvious water damage throughout the hotel leaving a musty smell. Apparently the pipes for the pool and hot tub froze and burst so those amenities are unavailable....More
Leaving Albuquerque late to get to Houston for a college graduation was rough enough and we had to stay at this hotel. Didn't get there until 5am but the Night Auditor was great when I told him we would be there very late.
Response from FrontDesk_GM, General Manager at Comfort Suites UniversityResponded 20 May 2017
We consider all of our staff members to be assets to our property. We greatly appreciate your recognition and warm compliments to our friendly team! We will be sure to pass along your comments to our staff, with special thanks to our night auditor that...More
Seems to have gone downhill since last visit. Could use some updating. Shower didn't get hot and room had a peculiar odor. Staff was friendly. Not the hotel's fault, but road construction made it very difficult to get in and out.
We had a funeral and had to drive 7 hrs to our destination. Checking in to Comfort Suites was quick, friendly, and accommodating. Our room was spacious and clean. The bed was incredibly comfortable. We had a great nights sleep.More
Response from FrontDesk_GM, General Manager at Comfort Suites UniversityResponded 26 August 2017
We would like to start by offering our condolences for the circumstances that brought you to stay with us at Comfort Suites University Abilene, but we are happy to know that we could relieve some of the stress associated with your trip and allow you...More
After a long day of driving, we were exhausted and ready for bed. Unfortunately when we pulled back our comforter we realized our room had not been cleaned!! There was a half full glass of tea in our fridge from the previous guests. The bathtub...More
Response from FrontDesk_GM, General Manager at Comfort Suites UniversityResponded 8 August 2017
We welcome all guest feedback as we consider it an opportunity to continually improve. Please accept our apologies for you being placed in a room that had not been properly cleaned. We will discuss your report with housekeeping to ensure it does not happen again....More
US$83 - US$154 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#9 Business Hotel in Abilene
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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