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This is really a great hotel, I have been staying here for years. I recently had a concern about an upcoming reservation and reached out to management. The assistant gm quickly reviewed the issue with me and made things right! He truly understands the importance...More
Response from CrrownePlazaAddison, General Manager at Crowne Plaza Dallas Near Galleria- AddisonResponded 1 week ago
Your loyalty means a great deal to us. Thank you for choosing Crowne Plaza Dallas Near Galleria-Addison whenever your travels bring you to the area. We’re glad you enjoy our convenient location and redesigned space. It was our pleasure to resolve the issue regarding your...More
If clothes makes the man, then the people makes the hotel. I must preference this review with my trip, the plane was delayed by two hours, the car rental company rented out my vehicle, so I had to wait 90 minutes for a car, all...More
1 Thank Raymond J
Response from CrrownePlazaAddison, General Manager at Crowne Plaza Dallas Near Galleria- AddisonResponded 12 October 2018
Raymond, we truly appreciate your wonderful compliments on our amazing staff. We agree; they are all assets to the property who help us to stand out from the rest. We have shared your feedback with our entire team. You have also pointed out aspects of...More
On September 26, 27, and 28, 2018, I attended a conference held at the Crown Plaza. Upon entering the second floor of the hotel I noticed a strong mold and mildew smell in the hallways. My room also had a strong mold and mildew smell....More
Thank Jenny H
Response from CrrownePlazaAddison, General Manager at Crowne Plaza Dallas Near Galleria- AddisonResponded 6 October 2018
Thank you for bringing this to our attention at the time of your stay. Please accept our apologies if your visit left some room for improvement. We can assure you the health and comfort of our guests is of our utmost importance and we will...More
The hotel, staff and rooms are nice but IDK if it was just me but the elevator and hallways smelled kinda funky... Would probably have to stay here again and I am ok with that since the rooms don't smell bad and they are very...More
Response from CrrownePlazaAddison, General Manager at Crowne Plaza Dallas Near Galleria- AddisonResponded 3 October 2018
Thank you for reviewing your recent visit to Crowne Plaza Dallas Near Galleria-Addison. We’re glad you enjoyed our clean and comfortable guest rooms and friendly staff. We look forward to your next visit!
Upon check-in, was greeting by VOMIT in the elevator. Making matters worse, the carpet in the room made a distinct "squish" noise when I walked on it (would not take off my shoes) and there was a blood stain on one of the bath towels!...More
Response from CrrownePlazaAddison, General Manager at Crowne Plaza Dallas Near Galleria- AddisonResponded 27 September 2018
We’re truly sorry your visit didn’t go as you would have hoped. The issues you experienced are highly uncommon for our hotel and we are looking into how they occurred. We understand your frustration and are glad we could relocate you to a different guest...More
The Crowne Plaza Dallas Near Galleria-Addison is centrally located in the heart of the North Dallas Addison business district featuring over 170 restaurants, entertainment venues and some of the most …Moreprestigious shopping in the Dallas area including Galleria Dallas. Crowne Plaza Dallas Near Galleria offers numerous amenities, including high-speed Internet access, an over sized work desk and ergonomic chair, complimentary weekday USA Today newspaper and our exclusive Sleep Advantage Program featuring luxurious bedding and sleep amenities. For end-of-the-day rewards, enjoy cocktails in the Atrium Lounge with its hardwood floors, plush sofas, granite tabletops, fireplaces and multiple plasma TVs or dine at McArthur's Restaurant with its eclectic cuisine. Take a dip in our pool, or stay energized at our well-equipped fitness center. The Crowne Plaza Dallas Near Galleria is a favorite for business and leisure travelers to Dallas and we want to become your favorite too. Less
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