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Courtyard by Marriott Dallas Allen at the John Q. Hammons Center

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Traveller (45)
Room & Suite (48)
Dining (5)
Overview
  • Excellent49%
  • Very good32%
  • Average10%
  • Poor6%
  • Terrible3%
Travellers talk about
“front desk”(65 reviews)
“fire pit”(11 reviews)
“parking garage”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Offers from Courtyard by Marriott Dallas Allen at the John Q. Hammons Center
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Offers from Courtyard by Marriott Dallas Allen at the John Q. Hammons Center
Special Offer: Member Rates
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (373)
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Traveller rating
173
120
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12
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173
120
39
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Show reviews that mention
All reviewsfront deskfire pitparking garageallen event centerlimited parkingwithin walking distancenice sitting areasmall balconyconvention centernice hotelshopping and restaurantshockey gamefavorite hoteloutlet mallindoor poolhave stayed here several timesright next door
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1 - 5 of 367 reviews
Reviewed 3 weeks ago via mobile

I have stayed here 2 times and each time it was pleasant. It was clean, quiet and we got good service. And the location is pretty cool. Near a lot of shopping and restaurants. The only reason I gave it a 4 is because they...More

Thank Janeen W
Response from Katie M, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons CenterResponded 1 week ago

Dear janeenwh, We are delighted to have been your chosen hotel during your recent stay in Allen. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a...More

Reviewed 3 June 2018

I have stayed at a lot of Courtyard by Marriott hotels, and this is probably the worst. The staff is okay, but the amenities are lacking. As another poster said, the lack of breakfast buffet, bottled water in the rooms, additional charge for everything AND...More

1  Thank ttony9140
Response from Katie M, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons CenterResponded 12 June 2018

Dear ttony9140, Thank you for sharing your experience at the Courtyard Dallas Allen at the John Q. Hammons Center through Trip Advisor. As a valued guest, we appreciate your feedback and are sincerely sorry for falling short of your expectations- as well as our own-...More

Reviewed 24 May 2018

Nice hotel, clean, 20 great restaurants within walking distance. Tends to get a little crowded sometimes and parking isn’t always easy but all things considered, it’s still a good bet to be close to the Allen, Mckinney, Plano, Frisco area.More

1  Thank RW462013
Response from Katie M, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons CenterResponded 25 May 2018

Dear RW462013, Thank you so much for sharing your recent experience at the Dallas/Allen Courtyard by Marriott at the John Q. Hammonds Center on TripAdvisor! We are delighted to have been your chosen hotel during your recent stay in Allen. It was truly a pleasure...More

Reviewed 11 May 2018 via mobile

The hotel is great and the staff were excellent. This is the best Courtyard I have ever stayed in. My issue is with the Courtyard business model. They charge for everything. 12.50 for a breakfast buffett which is not much more than what you get...More

Thank Doug P
Response from Katie M, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons CenterResponded 12 May 2018

Dear Valued Guest, Thank you for taking the time to share your recent experience at the Courtyard Dallas Allen at the John Q. Hammons Center with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad...More

Reviewed 26 April 2018 via mobile

We went to Allen for an Allen Americans hockey game. Wanted to stay close to the event center if possible the courtyard by Marriott site said they were close and they definitely are. There was just a small 2 way street separating them (the picture...More

1  Thank bellaellabean
Response from Katie M, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons CenterResponded 28 April 2018

Dear bellaellabean, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Courtyard Dallas Allen at the John Q. Hammons Center. It is always encouraging to hear positive feedback, particularly...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Restaurant
Hot Tub
Details
Price range
US$122 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Allen
#5 Family Hotel in Allen
Room types
Non-Smoking Rooms
Details
Price range
US$122 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Allen
#5 Family Hotel in Allen
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (45)
Room & Suite (48)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (11)
Questions & Answers
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Ryan & Tabatha T
3 January 2018|
Answer
Response from Oscar W | Reviewed this property |
I have no idea how warm the pool is. I do remember there being a hot tub/spa at the pool.
0
Votes
Ryan & Tabatha T
26 December 2017|
Answer
Response from Oscar W | Reviewed this property |
Not familiar with ongoing renovations.
0
Votes
il0vemyhubby
27 August 2017|
AnswerShow all 4 answers
Response from Debbie P | Reviewed this property |
We always eat breakfast right across the street.
1
Vote
Room Tips
"Balcony is better, but still very loud"
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"Away from the street"
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"Some restaurants open late so could here music if close to main drive."
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"Some rooms have balconies."
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