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Hilton Garden Inn Dallas/Allen

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#2 of 8 Hotels in Allen
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Dallas\/Allen
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411 Reviews from our TripAdvisor Community

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Showing 405: English reviews
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Branson West, United States
Reviewed 5 days ago NEW

Rooms are clean, quiet, and in a great location. The staff is almost always on top of their game and they show it. Some of the rooms need to be updated, but overall a good place to stay, especially with the other choices in the area. I love the full cook to order breakfast options in addition to the buffet....

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Dennis P
HOTEL’S FAVOURITE REVIEW
Reviewed 26 October 2016 via mobile

The room was clean and we had a restful stay, but what impressed us the most about our stay, was the friendly staff! From the front desk staff when we checked in, to the breakfast staff, to the bar staff, everyone was so friendly. The morning breakfast team, especially, went out of the way to make sure we had a...

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Helpful?
Thank Dora T
About Hotel's Favourite Review
HGI Allen D, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Dear DMoron, Thanks for taking the time to rate your stay here at the HGI in Allen, Texas. Your fellow travelers sure appreciate it and we do too! Let me know when you are back in the area, I'd love to meet you and see what we can do about that one issue you did have with the happy hour....

Houston, Texas
Reviewed 3 weeks ago

On my recent trip to Allen I really enjoyed the stay in this Hilton Garden hotel. The room was clean, staff was friendly and warm. This hotel was chosen over several in the area. The parking lot could use more lighting but the hotel was very nice.

Review collected in partnership with Hilton Garden Inn
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Thank Y1925OAjacquelinem
Allen, Texas
Reviewed 4 weeks ago

Great location right off of i75, minutes away from the outlet Mall, surrounded by great restaurants, and plenty of things to do after a day at the office. I suggest staying here if you need a place to stay in the McKinney/Allen area

Review collected in partnership with Hilton Garden Inn
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Thank I2441RHstephanieb
East Coast
Reviewed 4 weeks ago

The staff was spot on for everything. Never a doubt that I would be taken care of. I felt like a king! The manager and her staff had things in complete control. They mirrored each other in their device habits. Excellent Excellence!

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1Thank year30
Beverly Hills
Reviewed 5 weeks ago via mobile

In for a two night business trip. Very clean and nice hotel. Morning breakfast was great, full service with many food items to choose from. Overall a very friendly staff, front desk personnel were very friendly and accommodating. Would recommend this hotel and would stay here again.

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Thank PatRick310
Reviewed 17 January 2017

The beds were outstanding with a choice of pillows. The staff was very accommodating and super courteous. The breakfast was very good and the catered lunch was perfect. All in all I would stay at this hotel again in a minute>

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Thank B6592UEbrians
Texas Gulf Coast, Texas
Reviewed 16 January 2017

I'm very disappointed in this hotel. The location was excellent however the shower did not work well when I made the reservations I was promised three breakfast where included in the rate. When I arrived there was a different story. I'm in Hilton honors member and I normally enjoy staying at Hilton properties but this was an exception not up...

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Helpful?
Thank W9081TZgeorgef
HGI Allen D, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Dear W9081TZgeorgef We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a...

Union, United States
Reviewed 16 January 2017

The staff and property met all expectations. My room was comfortable, the food was good and the location was near all my appointments. There are great restaurants and shopping nearby. Will book here for next Dallas trip.

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Thank G9406MGwilliamc
Herndon
Reviewed 15 January 2017

Stayed at this property while in town for a sporting event. The hotel was clean , well maintained and the staff was friendly and willing to help anyway they could. I loved the shuttle and breakfast service.

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Thank ericsV5830HS

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Dallas/Allen hotel features include: Complimentary 24-hour business center, 24-hour Pavilion Pantry convenience mart, Outdoor heated pool and whirlpool, Fitness center, Great American Grill® restaurant open for breakfast and dinner, Over 9,000 sq. ft. of divisible meeting and banquet space. We also offer a complimentary shuttle within a five mile radius of the hotel. ... more   less 

Additional Information about Hilton Garden Inn Dallas/Allen

Address: 705 Central Expy S, Allen, TX 75013-8012
Region: United States > Texas > Allen
Price Range: RM482 - RM776 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dallas/Allen 3*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity and Priceline so you can book your Hilton Garden Inn Dallas/Allen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Dallas/Allen Hotel Allen
Hilton Garden Inn Allen
Allen Hilton Garden Inn
Hilton Allen
Hotel Style:
#2 Business Hotel in Allen
#3 Romantic Hotel in Allen
#4 Family Hotel in Allen
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Dallas/Allen staff and other travellers.
2 questions
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Austin, Texas
3 months ago
over a year ago

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Questions? Get answers from Hilton Garden Inn Dallas/Allen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I haven't stayed in a poor room, can't help here.”
 of 5 bubbles updnguy, 17 Aug 2016 | Read review
“Easy access to I-75 and shopping”
 of 5 bubbles I6254FRbillm, 10 Dec 2015 | Read review
“Smoking and Non smoking Rooms”
 of 5 bubbles ok2mom, 4 Nov 2015 | Read review
“Not on the 2nd floor, smells like smoke”
 of 5 bubbles xp0th0sx, 11 Sep 2015 | Read review
“End room was spacious”
 of 5 bubbles debbies833, 12 Aug 2015 | Read review
5 of 5