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Hilton Garden Inn Dallas/Allen

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#2 of 8 Hotels in Allen
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Dallas\/Allen
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414 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Dallas/Allen
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Showing 408: English reviews
Texas Gulf Coast, Texas
Reviewed 16 January 2017

I'm very disappointed in this hotel. The location was excellent however the shower did not work well when I made the reservations I was promised three breakfast where included in the rate. When I arrived there was a different story. I'm in Hilton honors member and I normally enjoy staying at Hilton properties but this was an exception not up...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank W9081TZgeorgef
HGI Allen D, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Dear W9081TZgeorgef We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a...

Union, United States
Reviewed 16 January 2017

The staff and property met all expectations. My room was comfortable, the food was good and the location was near all my appointments. There are great restaurants and shopping nearby. Will book here for next Dallas trip.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank G9406MGwilliamc
Herndon
Reviewed 15 January 2017

Stayed at this property while in town for a sporting event. The hotel was clean , well maintained and the staff was friendly and willing to help anyway they could. I loved the shuttle and breakfast service.

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Helpful?
Thank ericsV5830HS
Reviewed 10 January 2017

Our group booked 4 rooms for two nights in this hotel to attend a nearby sporting event. We had a wonderful stay, the rooms were clean and comfortable, and the staff very helpful and friendly when addressing our needs and questions. The shuttle service was very convenient to use for outings to nearby restaurants and bars. I would definitely stay...

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Helpful?
Thank Karen R
Pune
Reviewed 8 January 2017

Only 1 inhouse restaurant, bit there are 2 /3 American food places nearby, a Japanese restaurant plus a Starbucks. Offers complementary shuttle bus service (to and fro) to nearby shopping places upto 5 miles. Decent breakfast spread. They messed up with my laundry bill and corrected it when I took it up. Hope that was an accident/

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Helpful?
Thank lavatea
The Villages, United States
Reviewed 8 January 2017 via mobile

Hotel in the holiday spirit for travelers/family. Decorated. Seven night stay. Hotel clean and staff most hospitable. Staff helpful with directions and suggestions. Good deal for time of year. Good location with easy on and off highway.

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Helpful?
Thank Andrea D
Niles, Ohio
Reviewed 26 December 2016

We stay here about 4-5 times a year because it is close to our son and his family. The hotel is located near major roads, great shopping venues and restaurants are nearby. It is very affordable and has a nice pool and spa during the warmer months.

Review collected in partnership with Hilton Garden Inn
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Thank Anndave2
San Antonio, Texas
Reviewed 21 December 2016

Stayed 3 nights, utilizing my Hilton points. Rooms are nice and comfortable. They have a great breakfast - made to order eggs, pancakes, french toast , etc and good selection of fruits, pastries and already cooked items liked bacon. Location is convenient right off 75 in Allen.

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Thank Ron K
McKinney, Texas
Reviewed 21 December 2016

Perfect Wedding Suite! A bottle of iced champagne was waiting and a beautiful room with a jacuzzi tub was a perfect way to end a long beautiful day. We plan on returning for our anniversary! A free full delicious breakfast was nice for our first day as husband and wife.

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Helpful?
Thank 382sharonc
Celeste, United States
Reviewed 20 December 2016

They charge for every ting, even when staying in thier two room suits. The TV service lacks any good stations. They only have HBO and all the movies are OLD. No pay for view, no water or cold drinks in the frigerator. The furniture in the living area was terrible, was not able to sit on it. The desk had...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank paulsJ3435WR
HGI Allen D, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Dear PaulsJ3435WR: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest experience. Best regards, Management

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Dallas/Allen hotel features include: Complimentary 24-hour business center, 24-hour Pavilion Pantry convenience mart, Outdoor heated pool and whirlpool, Fitness center, Great American Grill® restaurant open for breakfast and dinner, Over 9,000 sq. ft. of divisible meeting and banquet space. We also offer a complimentary shuttle within a five mile radius of the hotel. ... more   less 

Additional Information about Hilton Garden Inn Dallas/Allen

Address: 705 Central Expy S, Allen, TX 75013-8012
Region: United States > Texas > Allen
Price Range: RM480 - RM773 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dallas/Allen 3*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com and Travelocity so you can book your Hilton Garden Inn Dallas/Allen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Dallas/Allen Hotel Allen
Hilton Garden Inn Allen
Allen Hilton Garden Inn
Hilton Allen
Hotel Style:
#2 Business Hotel in Allen
#3 Romantic Hotel in Allen
#4 Family Hotel in Allen
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Dallas/Allen staff and other travellers.
2 questions
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Austin, Texas
3 months ago
over a year ago

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Questions? Get answers from Hilton Garden Inn Dallas/Allen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even number rooms are on the back side away from the highway.”
 of 5 bubbles 959barbs, 23 Feb 2017 | Read review
“I haven't stayed in a poor room, can't help here.”
 of 5 bubbles updnguy, 17 Aug 2016 | Read review
“Easy access to I-75 and shopping”
 of 5 bubbles I6254FRbillm, 10 Dec 2015 | Read review
“Smoking and Non smoking Rooms”
 of 5 bubbles ok2mom, 4 Nov 2015 | Read review
“Not on the 2nd floor, smells like smoke”
 of 5 bubbles xp0th0sx, 11 Sep 2015 | Read review
5 of 5