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Baymont Inn & Suites Amarillo West

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Baymont Inn & Suites Amarillo West
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803 Reviews from our TripAdvisor Community

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Showing 798: English reviews
Stillwater, Oklahoma
Reviewed 15 June 2016

We had a reservation, called to let the hotel know we were not going to arrive until 1:00 am. The front desk person was polite and got our room key for us. Our room was horribly dirty. The desk had sticky rings on it from what looked like a soda cup. The sheets had 3 blood stains that didn't look...

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Thank Dawn A
Belen, New Mexico
Reviewed 14 June 2016

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Thank jamesbB4839DO
New York City, New York
Reviewed 13 June 2016

The check-in took a long time because the front desk employee babbled to everyone who was in line. The lobby was dirty, trash on the floor, etc. The room was also pretty dirty, stray hairs in the bathroom, etc. The room was also very outdated with very old bathroom fixtures.

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2Thank Gabriella D
Baymont I, General Manager at Baymont Inn & Suites Amarillo West, responded to this review

Thank you for choosing our hotel, and for taking the time to write a review! Lyman our front desk agent, which is a very personable person tries to make everyone feel welcome upon their arrival at the hotel during the check-in process versus silence. It my seem like he is babbling but he takes his role in our industry very...

Springfield, Missouri
Reviewed 13 June 2016

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1Thank jimmyp435
Reviewed 11 June 2016 via mobile

Call ahead to be sure the air conditioning works. We traveled 12 hours and arrived at 10:30 pm only to find that one of the rooms we booked didn't have air. Instead of switching rooms, they offered to replace the air unit. That wouldn't have been a problem but we waited over an hour and no one came. We were...

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1Thank Percella S
Baymont I, General Manager at Baymont Inn & Suites Amarillo West, responded to this review

Thank you for choosing our hotel, and for taking the time to write a review! I would like to personally apologize for the AC not working in your room when you arrived. I understand how frustrating that can be especially after being on the road for 12 hours. Unfortunately we can not see into the future in order to know...

Reviewed 9 June 2016

We booked a room for a friend who was visiting from out of town. First problem, we booked a 4 night stay a few weeks in advance; paym. was taken from my account immed., not when friend checked in as promised. Second, my friend had his clothing (several handmade dress shirts -- esp. sentimental value, as they were made by...

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3Thank Geiden54
Baymont I, General Manager at Baymont Inn & Suites Amarillo West, responded to this review

Thank you for choosing our hotel, and for taking the time to write a review! First I would like to say that I am very sorry for all the issues that were encountered with this stay. This was booked through a third party which was a pre-paid reservation, we did not charge the 3rd parties credit card until checkout. We...

Otisville, Michigan
Reviewed 4 June 2016

We were very happy with our room and the friendly staff. Enjoyed our stay there.after a long day of traveling,

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Thank susanjV5915PE
Victoria, Texas
Reviewed 31 May 2016

With a reservation it still took twenty minutes to check in. The solitary check in agent was friendly but otherwise unprofessional. The room overlooked the local ground water sewer collection reservoir and the fixtures in the room were used to say the least. The shower however was awesome. Would not recommended this motel...

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Thank I6189DOtinas
Baymont I, General Manager at Baymont Inn & Suites Amarillo West, responded to this review

Thank you for choosing our hotel, and for taking the time to write a review. I would like to personally apologize for your check in process taking 20 minutes. Unfortunately there are spurts of activity were it seems everyone comes at one time, then no one at all. I am sorry you felt the front desk agent was not professional....

Los Alamos, New Mexico
Reviewed 30 May 2016

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Thank Samir E
Mason City, NE
Reviewed 21 May 2016

We found the room clean, modern, quiet, and the atmosphere quite nice. Our television did not work, having to do with an unusually complicated setup that took 3 visits from motel staff to fix. Breakfast was excellent, including hot food and several healthy choices. I also found the service very friendly and prompt. We were disappointed to find the exercise...

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Thank John L
Baymont I, General Manager at Baymont Inn & Suites Amarillo West, responded to this review

Thank you for taking the time to review our property. I am sorry to hear you had Television problems, our cable company had a required update which left us with no choice but to have two remotes. The smaller remote should be set at channel 3 and the larger remote is the one that changes the channels. We try our...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Near Downtown Amarillo and Restaurants Located near downtown Amarillo, Baymont Inn & Suites Amarillo hotel combines the best of convenient travel and Texas hospitality. Begin your day with hot free breakfast, then get a workout in the gym or sunny outdoor pool.Our Amarillo hotel offers easy access to local attractions and organizations like Palo Duro Canyon, Bell Helicopter and Texas Tech University Health Sciences Center. We are located near the Amarillo Civic Center and Globe-News Center. We are a pet-friendly hotel. Baymont Inn & Suites Amarillo hotel is close to dozens of attractions. Soak up our Western heritage at the American Quarter Horse Association Hall of Fame and Museum, Old West Stables, Palo Duro Canyon State Park and more. Enjoy the local cultural exhibits at the Amarillo Botanical Gardens and Amarillo Museum of Art, or take in the sounds of the Amarillo Symphony. If family fun is on the agenda, try the Amarillo Zoo, Splash Amarillo Waterpark, Wonderland amusement park or Wolflin Square and Village. ... more   less 

Additional Information about Baymont Inn & Suites Amarillo West

Address: 3411 W Interstate 40, Amarillo, TX 79109-1502 (Formerly Holiday Inn)
Region: United States > Texas > Amarillo
Price Range: RM269 - RM375 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Amarillo West 2.5*
Number of rooms: 97
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Also Known As:
Baymont Inn And Suites Amarillo
Baymont Inn & Suites Amarillo Hotel Amarillo
Baymont Inn Amarillo
Amarillo Baymont Inn
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Questions & Answers

Questions? Get answers from Baymont Inn & Suites Amarillo West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our 1st floor room was great for traveling with a dog.”
 of 5 bubbles C_Hag333, 2 Mar 2017 | Read review
“Good hotel with nice amenities and close to most of Amarillo attractions. Quiet from within.”
 of 5 bubbles GAhuskerDuluth, 23 Oct 2016 | Read review
“Skip this hotel”
 of 5 bubbles jamesrP7003VI, 21 Sep 2016 | Read review
“Shop the Rate”
 of 5 bubbles familyinfo, 6 Aug 2016 | Read review
“Run, don't look back!”
 of 5 bubbles ragsops, 8 Jul 2016 | Read review
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