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Good stay. Breakfast was terrific, not average at all. Requested bacon on buffet and it was provided. Asked if they could put the food out earlier than normal as we were departing for a long trip home. Also many people were waiting. They accommodated us...More
Response from Kristina M, General Manager at Holiday Inn Express Hotel & Suites Amarillo SouthResponded 4 September 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again, and I assure you the Front...More
This is a solid choice for Amarillo. It's location south is easy to find, and works well regardless where you're headed. The room was clean and well stocked. Breakfast was managed by "Kathy", who kept everything going & replenished, while being friendly and hospitable. Great...More
Response from Kristina M, General Manager at Holiday Inn Express Hotel & Suites Amarillo SouthResponded 8 August 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We will pass along your kind words to...More
Nothing fancy about this location. We chose it for the location. Easy on/off Interstate. Have stayed in many HI Express. This one seemed older. Breakfast was just okay. 3 stays at other HI on this trip & this one was the highest price! Almost as...More
Thank Roberta D
Response from Kristina M, General Manager at Holiday Inn Express Hotel & Suites Amarillo SouthResponded 29 July 2016
Dear Roberta D.
Thank you so much for your review of our hotel. We value your feedback and was disappointed to hear that our hotel didn't meet your expectations. We hope you will visit us again and allow us the opportunity to serve you again.
Upon checkin, was not greeted as a platinum member, no platinum amenities. Got to the room, wifi wasnt working. Called down, front desk said they would restart the router (said only 1 for the whole hotel). Didn't work, she said she would try again. Still...More
Thank Kevin L
Response from Kristina M, Manager at Holiday Inn Express Hotel & Suites Amarillo SouthResponded 22 July 2016
I first want to apologize about the experience you had at our hotel. Thank you for your review as it helps us improve our service to our guests. We will look into the issue with the internet and see what we can do...More
Did not get the room I booked. Door had crack showing hallway lights. Very noisy from other guests at all hours of the night. A/C had no fan setting. Would only blast hot or cold air. Would not stay here again.More
Thank K S
Response from Kristina M, General Manager at Holiday Inn Express Hotel & Suites Amarillo SouthResponded 25 July 2016
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value...More
US$101 - US$167 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Holiday Inn Express Hotel And Suites Amarillo South