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Holiday Inn Express Hotel & Suites Amarillo South

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Holiday Inn Express Hotel & Suites Amarillo South
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118 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Amarillo South
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Showing 117: English reviews
Post, Texas
Reviewed 28 June 2016

I had a very experience at this hotel. The room was always clean with fresh towels. The Front Desk Staff was very helpful and friendly. The morning breakfast was EXCELLENT! I got rather spoiled to having Kathy make great breakfast for me. I was here for 5 days while at a Pre-AP institute for school business. The hotel stay definitely...

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Helpful?
Thank westtexas2016
Kristina M, General Manager at Holiday Inn Express Hotel & Suites Amarillo South, responded to this review

Dear westtexas2016, Thanks so much for your kind words about our hotel. I am so pleased to hear that you had such a pleasant experience while with us. We love making our guests feel welcomed and valued and i am so glad to hear you felt both. I let Kathy know about the great comment and she was ecstatic. We...

Houston, Texas, United States
Reviewed 27 June 2016

During a wedding trip in mid-May, I was fortunate to stay at this hotel. Front desk manager Puamaile Crawford took great care of us - ensuring our entire party was well cared for. She went out of her way to ensure our room had everything expected, and her friendly manner was simply refreshing. The restaurant staff, too, were so friendly...

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Helpful?
Thank Catherine G
Kristina M, General Manager at Holiday Inn Express Hotel & Suites Amarillo South, responded to this review

First I'd like to thank you for taking the time to send us over a review. i am so glad to hear that you had such a pleasant stay and that Pua made such an impression with you. i am also glad to hear that our breakfast attendant made you stay even better. I will definitely share your kind comments...

SA, TX
Reviewed 24 June 2016 via mobile

Booked a room w 2 queen beds for 4 people. Got in at 1am & found our room turned into a king w a pull out couch. They were booked, so had obviously given our room to someone else. Had to give us a roll away bed too. Got in the room & 3 lights wouldn't work so we walked...

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Helpful?
Thank K H
Kristina M, General Manager at Holiday Inn Express Hotel & Suites Amarillo South, responded to this review

First i'd like to thank you for taking the time to send us a review.Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the inconvenience you have experienced during your stay due to the room type. Rest assured that these issues will be looked into. We value your comments and...

Minneapolis, Minnesota
Reviewed 23 June 2016

We stayed at this hotel last weekend. One guest checked in with a dog and left it by itself barking all night, keeping us up. Long story short, Felicia and Pua went beyond the call of duty and made everyone happy.

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Helpful?
Thank poolsideeagan
Kristina M, General Manager at Holiday Inn Express Hotel & Suites Amarillo South, responded to this review

First I'd like to thank you for taking the time to send us over a review. We appreciate you taking the time to let us know how your stay was. I am so happy to hear that even through the loss off a good nights sleep, you were satisfied with your stay. It gives us great pride to hear that...

Ohio
Reviewed 12 June 2016 via mobile

Clean. Great breakfast. Conveniently located for travel to Palo Duro Canyon. Price varied from night to night. Not worth $160 a night, so pricey! Personnel was cordial, and helpful. Nice parking close to doors. Pool was inside, clean, and nice. $120 to $130 would have been more acceptable.

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Helpful?
Thank Terrence S
Kristina M, Manager at Holiday Inn Express Hotel & Suites Amarillo South, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Kristina...

Wichita Falls, Texas
Reviewed 18 February 2016

I have stayed in other Holiday Inns before but the service they gave me here was by far the best. During checking, the front desk manager PUA was very friendly and kind. She made me feel like I was talking to a close friend or relative just by how friendly she was. I was given a really nice room that...

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Helpful?
Thank Carlos M
Kristina M, General Manager at Holiday Inn Express Hotel & Suites Amarillo South, responded to this review

Hi Carlos M., I am so pleased to hear that you had such a positive experience with our Front Desk Staff. It is always so wonderful to hear from guests and about their time with us. We will definitely share your review with the team and use it as a template of what is expected to create an environment that...

Springfield, Missouri
Reviewed 9 February 2016

Stayed there using rewards points but was treated like a paying customer. Front desk was very friendly and helpful. Room was comfortable and spacious. However it was on the front and traffic noise was a problem. Otherwise, the stay was satisfactory. Free breakfast offered a nice selection of choices.

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Helpful?
Thank tonyatkinson1947
South East
Reviewed 31 October 2015

Very friendly check in. Room great size. Bed comfortable. Breakfast ok. Location poor, no restaurant on site. You can get food delivered if you want but we didn't try it. Disappointed to find no reception staff at, they were all outside!

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Helpful?
Thank Razors
Kristina M, General Manager at Holiday Inn Express Hotel & Suites Amarillo South, responded to this review

Thanks for taking the time to give us a review. We love hearing from our guests, as It gives us the opportunity to see where we may need improvement. Amarillo has seen a lot of growth, and we hope to have more restaurants open near our location. We hope to have a chance to serve you again, and until then...

Reviewed 7 September 2015 via mobile

Suite was very roomy, although no divider between the couch/TV area and the bedroom. Breakfast was very good as those go. We arrived late at night and left the next morning, traveling from Dallas to Seattle so not much time to experience the place.

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Helpful?
Thank Dayne G
Kristina M, General Manager at Holiday Inn Express Hotel & Suites Amarillo South, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kristina Morgan General Manager

Dallas, Texas
Reviewed 6 September 2015 via mobile

Rooms do not feel clean, furnishings are extremely old. The towels and sheets are grey from being washed and used excessively. Location is on the south side away from everything on I-40 There are lot better hotels in town I would never stay again.

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Helpful?
Thank wick1979
Kristina M, General Manager at Holiday Inn Express Hotel & Suites Amarillo South, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Kristina Morgan General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Brand new in 2008, the Holiday Inn Express and Suites Amarillo South is 100% non-smoking and offers modern conveniences with upscale amenities. Our guests will experience daily hot breakfast, luxurious new bedding, updated bath collection, wireless and wired high-speed Internet, a business center, as well as an indoor swimming pool, whirlpool, and a fitness area. We are located next to a movie theater and offer quick access to Palo Duro Canyon State Park, I-40, I-27, as well as a variety of restaurants and shopping venues. Area attractions include Cadillac Ranch, American Quarter Horse Museum, West Texas A & M, Panhandle Plains Museum, Amarillo Botanical Gardens, Don Harrington Discovery Center & Space Theater, Wonderland Amusement Park, Splash Water Park, Amarillo Museum of Art, Amarillo National Center, Amarillo Performing Arts, and Historic Route 66. We are confident that you will enjoy our famous Texas hospitality, and that your stay in Amarillo will be a pleasant experience, so Stay Smart. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Amarillo South

Address: 6701 Hollywood Rd., Amarillo, TX 79119
Region: United States > Texas > Amarillo
Price Range: RM538 - RM884 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Amarillo South 2.5*
Number of rooms: 68
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Also Known As:
Holiday Inn Express Hotel And Suites Amarillo South
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Amarillo South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the highway as it is a little noisy. But our executive suite was roomy, airy, and pleasant”
vince10412016, 4 Nov 2016 | Read review
“For a quieter room, request a room on the backside. Top floor quieter.”
tonyatkinson1947, 8 Feb 2016 | Read review
“Only book here if you are happy to drive out for food”
Razors, 30 Oct 2015 | Read review
“Side doors don't work very well, so go through the main door.”
nicholasf904, 22 Apr 2015 | Read review
“Room 100 ground floor--by exit door.”
TSN58, 10 Mar 2015 | Read review
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