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Holiday Inn Amarillo West Medical Center

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532 Reviews from our TripAdvisor Community

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Reviewed 1 week ago via mobile

Loved the hotel comfy bed, clean rooms slept really well... Breakfast in the restaurant was ok... not included....kinda pricy I thought...service pretty slow. Would stay again because if comfort and cleanliness

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Helpful?
Thank Uschi B
PaulCAmarillo, Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Paul C GM

Cocoa Beach, Florida
Reviewed 2 weeks ago

Got a good deal on a room here, and I was not disappointed. Modern, clean and beds were comfortable. We ate in the restaurant within as we were just too tired to go out. Reasonably priced, and our Server Gary was very attentive. Front desk staff very professional and courteous. All and all a great stay.

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Helpful?
Thank fletpa2
PaulCAmarillo, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Paul C GM

Fort Worth, Texas, United States
Reviewed 4 weeks ago

F;lying in to Amarillo for business,a disadvantage of this hotel is no shuttle available except for airline personnel. A business acquaintance handled my transit needs. A breakfast buffet is available for additional room rate. King bed was roomy and my room was on the top (fourth) floor. Quiet room and pleasant amenities

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Helpful?
Thank Lou C
PaulCAmarillo, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Dear Lou C Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Paul C GM

Edgewood, New Mexico
Reviewed 4 weeks ago

We last stayed at this property five years ago. It was brand new then, and we had a great stay. Fast forward five years, and it was still excellent. The front desk staff were friendly and helpful and our room was clean and comfortable with excellent WiFi. There is a coffee station in the lobby which is much better than...

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Helpful?
Thank AnotherNiteOnTheRoad
PaulCAmarillo, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Dear AnotherNightOnTheRoad Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Paul C GM

Mesa, Arizona, United States
Reviewed 9 March 2017

I was traveling with my parents, one is blind and the other weak from Chemo, so that they could attend a family funeral. They diligently worked to keep our rooms on the first floor and near an easy external exit and entrance so that it was easy for them to come and go as we traveled to events. This location...

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Helpful?
Thank April N
PaulCAmarillo, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Dear April N Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Paul C GM

Edgewood, New Mexico
Reviewed 6 March 2017

Everything was comfortable, relaxing and clean. The check-in was smooth and friendly, and I love that coffee station down in the lobby. One unusual thing, the wi-fi is fast and reliable. So often I have to deal with crappy wi-fi. Here, once I logged in, I stayed logged in until I checked out the next morning.

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Helpful?
Thank Hold-the-Elevator
PaulCAmarillo, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Dear Hold-the-Elevator Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Paul C GM

Reviewed 2 March 2017 via mobile

This property should not be confused with the holiday in express which is across the road from it. This holiday inn is behind the lone star steakhouse the facility is new has a very active bar scene mainly men and attached café and if you want breakfast in the morning it will cost you an additional $10 per person fee,...

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Helpful?
Thank Wyobio
PaulCAmarillo, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Dear Wyobio, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Paul C GM

Amarillo, Texas
Reviewed 26 February 2017 via mobile

Booked a handicap room. They refused to provide a handicap room. They over booked for the night and refused to make any kind of accommodations to help make the stay accessible and manageable as booked! They were intolerant with the special needs.

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2Thank Michael M
IHGService, Guest Relations Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Hello Michael M! First of all, thank you very much for your recent stay at our Holiday Inn Amarillo West Medical Center, TX. I am so sorry to see you did not enjoy your overall experience with us, especially with customer service and the lack of handicap rooms. We will look into these concerns. We’d like to obtain some additional...

San Francisco, California
Reviewed 16 February 2017

I stayed at this hotel for my first trip to Amarillo. I chose it on the basis of TripAdvisor reviews and high ratings. This was probably the first time that TripAdvisor has led me astray. I agree with other reviewers that it is a nice hotel, probably recently renovated. However, the walls and ceilings/floors are so incredibly thin that my...

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Helpful?
Thank Jen335
PaulCAmarillo, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Dear Jen335 Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of...

Orlando, Florida
Reviewed 12 February 2017

Stayed here during a cross country road trip January 6, 2017. There was snow on the ground and temperatures were in the single digits! The check-in process was very smooth and the clerk was very nice. The room was standard size with a queen bed. The decor was great and it made the room feel very luxurious. Great place to...

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Helpful?
Thank dr_pinna
PaulCAmarillo, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Dear dr_pinna Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Paul C GM

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Amarillo's Newest Full Service Hotel that delivers Contemporary Western Decor and the Best in Texas Hospitality. Enjoy the Panhandle's only Hotel that offers an indoor Waterslide, Heated Pool, Hot Tub and Sauna. Every room offers a microwave and refrigerator with an IPOD docking station,37" Flat Panel Televisions with over 50 HD channels, Free WIFI, and offers Free Hot Breakfast to our guests. Flame Mexican Bistro and Bar offers a "Sports" theme with all of your favorite games with multiple TVs and Home Made Authentic Mexican Cuisine. Happy Hour is every day from 5pm-7pm. Please contact hotel direct for restaurant and waterslide hours. Holiday Inn Amarillo West Medical Center is within minutes of most ALL Amarillo attractions and constructed right in the center of Restaurant Row. Enjoy a movie or shopping at The United Artist Movie Theater and Westgate Mall. Hotel offers free a free airport shuttle and transportation within a 2 mile radius. Thank you for choosing Holiday Inn Amarillo West Medical Center. ... more   less 

Additional Information about Holiday Inn Amarillo West Medical Center

Address: 8231 Amarillo Blvd West, Amarillo, TX 79124-2106
Region: United States > Texas > Amarillo
Price Range: RM436 - RM740 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Amarillo West Medical Center 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Holiday Inn Amarillo West Medical Hotel Amarillo
Hotel Style:
#5 Business Hotel in Amarillo
#6 Family Hotel in Amarillo
#8 Romantic Hotel in Amarillo
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Questions & Answers

Questions? Get answers from Holiday Inn Amarillo West Medical Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a room on the first floor.”
fletpa2, 6 Apr 2017 | Read review
“Indoor hot tub, sauna and pool”
LouC662, 22 Mar 2017 | Read review
“Rooms near the pool could be loud with children playing.”
rustyw196, 10 Feb 2017 | Read review
“Try for the top floor at the end of the hall. Very quiet.”
Q7981WGnancyr, 6 Jan 2017 | Read review
“This hotel is located far enough away from I-40 to not have a noise problem.”
Banker825, 3 Jan 2017 | Read review
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