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Staybridge Suites Amarillo-Western Crossing

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Staybridge Suites Amarillo-Western Crossing
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249 Reviews from our TripAdvisor Community

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There are newer reviews for Staybridge Suites Amarillo-Western Crossing
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Showing 243: English reviews
San Antonio, Texas
Reviewed 17 July 2016

We stopped here on our way out of Texas to Colorado and were pleasantly surprised at this property. It was recently updated and very nice. We are IHG members and were upgraded to a one-bedroom suite which was great since we'd been on the road 7 hours and ready to stretch out in a larger room. The room was huge...

Thank williamscott1129
Tulsa, Oklahoma
Reviewed 12 July 2016 via mobile

Checked in to this hotel and was given an accessible room, which is fine - but the lock didn't work unless you "pulled the handle up and put it back on track" Room was spacious but the lighting was weird. Too bright. Felt like I was in a hospital room. Hideaway bed had dirty sheets in it. Yuck. King bed...

Thank Kylemil
IHGService, Guest Relations Manager at Staybridge Suites Amarillo-Western Crossing, responded to this review

Dear Kylemil, Thank you for taking the time to write a review of your recent stay. It is regrettable that you found some of our amenities and services to be sub par. Allow me to apologize for any inconvenience you may have experienced particularly with our housekeeping service and breakfast area. Please be assured that these concerns will be looked...

Oklahoma City
Reviewed 10 July 2016 via mobile

The only complaint that I would have is that housekeeping do a better job of cleaning the rooms before they are rented out. We found leftover food and our counters and the doors and bathtub could have been cleaned a lot better than what they were. The hotel was very nice and the service was great also in a great...

Thank MomOf2OKC
Dallas, Texas
Reviewed 3 July 2016

Awesome rooms that are really a small apartment, with a bedroom separate from the living and kitchen areas, and a kitchen large enough to cook in! People in tiny NYC & SFO apartments would love to have so much room. Place seems fairly new, or at least very well maintained and clean. Good free wifi. Standard breakfast fare, but very...

Thank longhorndriver
San Antonio, Texas
Reviewed 29 June 2016

The suites was nice and well-appointed. The kitchen was complete. However, our air-conditioning did not work, and we ended up switching rooms at 11pm. (We told the manger we had turned it on at 7pm and it was not working. She came up and reset it around 10:30 pm and asked us to wait to see if it would function,...

Thank K Z
IHGService, Guest Relations Manager at Staybridge Suites Amarillo-Western Crossing, responded to this review

Dear K Z, Thank you for taking the time to write us a review regarding your recent stay. We would like to apologize for the inconvenience you have experienced with the room accommodations you received. It is regrettable that we fell below your expectations. We work very hard to ensure our facilities and guest services are superior and strive to...

Reviewed 24 June 2016 via mobile

We stayed one night at this hotel. We were pulling a trailer and directed to park across the parking lot at the mall parking lot. Someone stole our spare tire using tools overnight. When we discussed it with the manager she showed no compassion and said it was not their responsibility because we parked off property. I indicated we were...

Thank Janissa J
IHGService, Guest Relations Manager at Staybridge Suites Amarillo-Western Crossing, responded to this review

Dear Janissa J, Thank you for your review regarding your recent stay at Staybridge Suites Amarillo Western Crossing, TX. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from...

Grand Prairie, Texas
Reviewed 23 June 2016 via mobile

Liked it so much on the way out to a family reunion in Albuquerque that we stay here on the way back. Good service & a large comfortable room with a kichenette. Had our family dog & she did well. The breakfast was a bit more than the standard because of the extensive fruit & cheese selection. The only problem...

Thank Cheryl H
Phoenix, Arizona
Reviewed 22 June 2016 via mobile

I was driving back cross country and desperate for a place to stay with my large pet. Thank goodness they do! The room was immaculate, front desk was so friendly and breakfast was decent. I would stay again and will look for the brand in the future. Thanks for taking in my clean and well behaved 75lb. puppy!

Thank mdavis_12
Dundee, Scotland
Reviewed 21 June 2016

The Staybridge Hotel was a good choice for a stopover in Amarillo while we were driving down Route 66. The amenities in the very spacious room were excellent - microwave, coffee maker, fridge, large flatscreen TV, iron/ironing board and areas for sitting to work or eat in the room. The hotel also had a nice pool and the service was...

Thank MACKIE901
Denver, Colorado
Reviewed 19 June 2016

I have stayed at this hotel before, and used to be a very big fan of it because it felt so roomy, modern, and clean. It also offers quick access to I-40. I love that the hotel has a weeknight happy hour, and the continental breakfast is adequate with plenty of seating, although the food choices could offer more variety...

1Thank Tara M
IHGService, Guest Relations Manager at Staybridge Suites Amarillo-Western Crossing, responded to this review

Dear Tara M, Thank you for your complete review of your stay, highlighting not only the bad but also the good points. Thank you for noting our friendly staff and good location. I am sorry, though, for not meeting your expectations when it comes to the cleanliness level of the rooms and breakfast options. Your comments about the bathroom, WiFi...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Extended-stay travelers play by different rules and need a hotel that understands your unique needs. Staybridge Suites Amarillo - Western Crossing is designed from the ground up...just for you. We are just minutes from the Baptist St. Anthony's Hospital, Northwest Texas Healthcare System, Bell Textron, Tyson Foods, Owens Corning, Texas Tech Pharmacy School, and AT&T. Staybridge Suites gives you the amenities that make you feel at home. Fully equipped suites with full kitchens, room to spread out, space to work and space to relax. Plus there's shopping and dining within walking distance. Just a short drive from the hotel you will find the American Quarter Horse Hall of Fame Museum, Big Texan, Historic Route 66, Panhandle Plains Historical Museum, Cadillac Ranch, and so much more. Lake Meredith Recreation Area, and Palo Duro Canyon State Park is just a short hour drive away. When it's time to get connected we know what you need-free wired and wireless high speed Internet, cable, sports and movie channels. And when you need to burn some energy the fully equipped fitness center and outdoor courtyard will help melt the stress away. For a relaxing evening, join us for our Social Reception then relax in our "Just like home" Library. For a late night snack you can always grab a treat in our Pantry, open 24 hours.When you come to the Panhandle of Texas, we know what you need. Staybridge Suites Amarillo-Western Crossing is your best stay...for a week, a month or even a year. ... more   less 

Additional Information about Staybridge Suites Amarillo-Western Crossing

Address: 36 Western Plaza Dr, Amarillo, TX 79109-1569
Region: United States > Texas > Amarillo
Price Range: RM576 - RM904 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Amarillo-Western Crossing 3*
Number of rooms: 97
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Hotel Style:
#5 Romantic Hotel in Amarillo
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Amarillo-Western Crossing staff and other travellers.
3 questions
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Questions? Get answers from Staybridge Suites Amarillo-Western Crossing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 1st floor had the pool & work-out room.”
 of 5 bubbles JohnRuth, 28 Nov 2016 | Read review
“If you need space the king suite is perfect.”
 of 5 bubbles michellebD1885QK, 25 Jul 2016 | Read review
“high floor and one-bed suite if you're needing additional room”
 of 5 bubbles williamscott1129, 17 Jul 2016 | Read review
“Take the standard room/suite as they are very spacious”
 of 5 bubbles MACKIE901, 21 Jun 2016 | Read review
“Make sure it has ant traps”
 of 5 bubbles optiontrader, 15 Jun 2016 | Read review
5 of 5