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Baymont Inn & Suites Amarillo East

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Baymont Inn & Suites Amarillo East
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841 Reviews from our TripAdvisor Community

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Showing 829: English reviews
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Battle Creek, Michigan
Reviewed 3 days ago NEW

Overnight stay was great, only drawback was no elevator. Good breakfast, biscuits/gravy, french toast sticks, eggs, sausage, cereal, juice, fruit, waffles, etc.

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank DELORES C
Port Byron, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

This hotel is very easy to access off of I-40 East (even with the current road construction) and was quiet and clean. The king bed was outstanding, and it is one of the few hotels I've stayed at in a long time (including higher end hotels) that offered truly soft pillows, which I love!

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Helpful?
Thank Kathy G
About Hotel's Favourite Review
Kara A, Manager at Baymont Inn & Suites Amarillo East, responded to this review

Thank you for staying with us. We are pleased that you had a great stay with us and enjoyed our soft pillows. We look forward to seeing you again if you travel this area again. Thank you Kara A.

Arlington, Texas
Reviewed 4 days ago NEW

This was an older hotel, and the room wasn't filthy but could have used some work. I looked behind the nightstand and there was a bunch of stuff on the floor - it looked like it hadn't been cleaned in months. The worst part, though, is that housekeeping stole my iPhone charger. I checked out of the hotel, went to...

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Helpful?
Thank Eric J
Sallisaw, Oklahoma
Reviewed 6 days ago NEW

This hotel is nice. Comfortable room and bed. Front desk not helpful at all and breakfast attendant is grumpy and apparently does not like his job very well.

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank donnasJ2392OS
Kara A, Manager at Baymont Inn & Suites Amarillo East, responded to this review

Thank you for staying with us and for your feedback. We apologize for the demeanor of our breakfast attendant. We are currently making changes in this area as well as the front desk staff. It would be our pleasure if you stayed with us again so we may exceed your last stay with us. Thank you Asst Manager Kara

Stockbridge
Reviewed 1 week ago NEW

Excellent stay. Construction in the area made it a little difficult to get around but other than that everything was very good. Mexican restaurant we could walk to was a good recommendation by the staff.

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank Allan B
Kara A, Manager at Baymont Inn & Suites Amarillo East, responded to this review

Thank you for staying with us and for your feedback. We are pleased that our recommendation was was good for dinner. It would be our pleasure if you stayed with us again. Thank you Asst Manager Kara

Baton Rouge, Louisiana
Reviewed 1 week ago

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank Latonia J
Kara A, Manager at Baymont Inn & Suites Amarillo East, responded to this review

Pingree Grove, Illinois
Reviewed 1 week ago

After a very long day of driving we stop at the Baymont. The evening clerk was very pleasant and the room was beyond my expectation...clean and comfortable. The next morning we had the opportunity to the day clerk. What impressed us was that late in the evening or early morning both of the clerks had a smile and pleasant to...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank John H
Kara A, Manager at Baymont Inn & Suites Amarillo East, responded to this review

Thank you for staying with us and for your feedback. It was our pleasure to provide you with awesome customer service and hospitality. It would be our pleasure if you stayed with us again. Thank you Asst Manager Kara

Reviewed 1 week ago via mobile

We travel alot and stayed here last night. We checked in around 11 went to our room went to take a shower no hot water. I called front desk and asked how long the issue has been going on she said since 9. Ok so why not tell us during check in. She said maintenance was on their way. We...

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Helpful?
1Thank memichelle1230
Kara A, Manager at Baymont Inn & Suites Amarillo East, responded to this review

I am sorry you had all those inconveniences during your stay. I think you stayed at a different hotel other than the Baymont Inn and Suites East Amarillo. We had no issues with hour hot water yesterday, day before yesterday or 8 months ago. If you did not stay with us, I ask if this review can be taken down...

Atlanta, Georgia
Reviewed 1 week ago via mobile

I'm used to Marriott or similar. Just tried this because it was late and we were tired. What a mistake. Where to begin, stains on the sheets looked like blood, someone underwear found in the blanket. So you know they must not even change sheets here. The lamp didnt work, the remote didnt work, toilet seat NASTY when lifted up,...

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Helpful?
Thank ryno1112
Kara A, Manager at Baymont Inn & Suites Amarillo East, responded to this review

I apologize for all the inconveniences that happened during your stay. You talked to someone else and not Kara. I was not here at this time. We have other staff with similar names. I am investigating this issue and we are very sorry that you experienced this. This is not how we conduct business. We will be looking into this...

Knoxville, Tennessee
Reviewed 1 week ago

It was a decent place to stay but the staff could have been better at their job and the breakfast really needed to be worked on. The people just seem like they could care less about their patrons.

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank 639williamstr
Kara A, Manager at Baymont Inn & Suites Amarillo East, responded to this review

We appreciate your feedback. We apologize that staff was not friendly. We are working on a new menu for our breakfast and you feedback helps us. We have a very friendly staff and I apologize if it was not noticeable during your stay and we will be making corrections. Thank you Asst Manager Kara

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Baymont Inn & Suites Amarillo East as of January 1, 2013. ... more   less 

Additional Information about Baymont Inn & Suites Amarillo East

Address: 1700 E Interstate 40, Amarillo, TX 79103-2114 (Formerly Hampton Inn Amarillo)
Region: United States > Texas > Amarillo
Price Range: RM238 - RM326 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Amarillo East 2.5*
Number of rooms: 109
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Also Known As:
Hampton Inn Amarillo Hotel Amarillo
Amarillo Hampton Inn
Hotel Style:
#2 Best Value Hotel in Amarillo
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Amarillo East staff and other travellers.
5 questions
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1 month ago
1 month ago
Bethalto, Illinois
1 month ago
Paragould, Arkansas

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Questions? Get answers from Baymont Inn & Suites Amarillo East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at a different hotel would be better.”
843ericj, 20 Apr 2017 | Read review
“The mattress on the king bed we had was awesome.”
Z7609RTkathyg, 10 Apr 2017 | Read review
“For quiet, ask for a room in the back.”
GrannyJules218, 20 Feb 2017 | Read review
“Stay somewhere else or just make do for a SINGLE night!”
N953DZmarks, 14 Jan 2017 | Read review
“First floor is good, as they have no elevator”
MarshaK432, 19 Dec 2016 | Read review
5 of 5