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Amarillo Inn & Suites

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26 Reviews from our TripAdvisor Community

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Showing 26: English reviews
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Burbank, California
Reviewed 6 days ago NEW

We were traveling from the LA area to Dallas and sight seeing our great country on the way. We stopped here not knowing what to expect. Let me tell you the hotel was beautiful. It had a large atrium in the middle with live plants sitting areas and indoor pool. Yes I did go swimming in January. The lady at...

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Helpful?
Thank PATTIR1234
Charleston, South Carolina
Reviewed 1 week ago via mobile

This hotel had the potential to be amazing. It has a bar and a restaurant and an atrium that has a pool, hot tub, and wading pool. It has pool tables, video games and slots machines. The issue is the hotel is old. It needs to be updated. The pool tables are a bit scratched and don't release balls the...

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Helpful?
Thank Samantha G
Management response:

Thank you for taking the time to give us your thoughts. We are currently in the process of making many great changes to the property! We definitely would love to have you staying with us again.

Amarillo, Texas
Reviewed 1 week ago

Customer Service & Room was Excellent, Clean !!!!! Good variety for breakfast available 6-10 am. Staff was Extremely helpful in every way possible. Good for family or business. Chris was willing to help/answer any question without delay. If you needed anything else for your stay, he responded promptly. My room had a microwave, refrigerator, ironing board, iron, hair dryer, luggage...

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Helpful?
Thank kathy20112112
Management response:

Thank you for such and amazing review! We truly appreciate your time to give the Amarillo Inn & Suites such a positive review. We would be so happy to have you anytime you are in town.

Santa Fe, New Mexico
Reviewed 1 week ago via mobile

Stayed one night in Amarillo, and found this hotel at a good price. The bed was soft but okay. The hotel was clean, the staff friendly and the pool great that my kiddos enjoyed it. I loved the breakfast in the morning and the little dinner, Was nostalgic. If staying in Amarillo again I will definitely be staying here.

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Helpful?
Thank ValerieG7
Management response:

Thank you for giving the Amarillo Inn & Suites a fantastic review we appreciate you choosing us and hope to have you again.

Amalfi Coast, Italy
Reviewed 1 week ago

I was very Impressed with being checked in the Night before. And just as impressed when the Hotel manager greeted me very very the next morning. Chris Rodriguez was very Professional and gave Excellent Customer Service.

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Helpful?
Thank mrglmiller
Management response:

Thank you for your review on the Amarillo Inn & Suites and for noticing Chris! We are happy to have him and more happy that you enjoyed your stay.

texas
Reviewed 2 weeks ago

I called the hotel they saidbi have to talk to the reservation company, however I reserved online with their web site. I did receive an e mail the next day, the day I actually needed a room, but had already gone some where else. I sent reply and got nothing back. I left voice mail, and emailed again when I...

Review collected in partnership with this hotel
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Helpful?
Thank jusj2701
Management response:

I really apologize that you did not enjoy your stay with us. We strive to give the best service possible. I hope that you will give us another try next time you are in town please contact me directly to make sure you get the best service.

Saint Louis, Missouri
Reviewed 2 weeks ago

I had a great price for a clean, comfortable and well-maintained room. Hallways and the elevator could used some updates, but the room was very nice. The hotel is on a main road and the traffic noise was noticeable, but it did quiet down enough to sleep. The heating/cooling unit was also a bit noisy, but I was able to...

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Helpful?
Thank Anne W
Management response:

Thank you for choosing the Amarillo Inn & Suites I am thrilled you enjoyed your stay and please feel free to contact us anytime you are in town!

Clayton, New Mexico
Reviewed 2 weeks ago

This hotel is great for a family. The indoor pool and arcade area is great for kids. The rooms are clean and comfortable and rates are very reasonable. Customer Service is great especially from the gentlemen who helped my by the name of Chris. I would recommend this hotel to anyone looking to stay in Amarillo.

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Helpful?
Thank cinnamongirl55
Management response:

Thank you for taking your time to review the Amarillo Inn & Suites we love hearing feedback! We are also so pleased you enjoyed our property.

Nashville, Tennessee
Reviewed 2 weeks ago

We stayed here at the end of our camping vacation through the National Parks. We needed a place to sleep and shower and that is what we got. It's a little run down and I wasn't sure the elevator was ever going to let us off. The price was right for what we needed.

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Helpful?
Thank ThePezzimobile
Management response:

I am sorry to hear that your stay was not up to your standards and I appreciate you letting us know. We are doing everything we can to improve the Amarillo Inn & Suites and we hope to have you try us again.

Reviewed 3 weeks ago via mobile

Great place to stay at a great price!!! Restaurant could use a better menu selection but the burgers were wonderful!! Our room was very clean and comfortable! Staff was very friendly. There were a group of kids being very loud in the center courtyard and once the front desk was informed they sent them to find their parents immediately.

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Helpful?
Thank Kerrie B
Management response:

I would like to thank you for reviewing the Amarillo Inn & Suites and our staff! We really appreciate you doing that as well as staying with us. I am glad you enjoyed your stay and I hope that you will be staying again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Amarillo Inn & Suites is a historical landmark hotel, bringing back the heart of Amarillo in every stay. Amarillo Inn and Suites is a large full service hotel with so much to offer for the entire family. We take pride in our hotel as well as the guest that walk in the door. The Bristol's Cafe is a blast back to the 50's dinning experience. Then step into the Bristol's Lounge for a refreshing cocktail. With a stay at Amarillo Inn and Suites, you'll be convenient to American Quarter Horse Hall of Fame, Amarillo Museum of Art and Tri State Exposition. We offer 233 guestrooms, featuring flat-screen TV's, private balconies, FREE Wifi and many other wonderful amenities. Enjoy a range of recreational amenities, including an indoor pool, hot tub, and a fitness center. This hotel also features an arcade/game room, and tour/ticket assistance. Enjoy a satisfying meal at a restaurant serving our wonderful guests of Amarillo Inn and Suites. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include a business center, a computer station, and multilingual staff. This hotel has 8 meeting rooms available for events. A round trip airport shuttle is provided at no charge. ... more   less 

Additional Information about Amarillo Inn & Suites

Address: 1911 I-40 East at Ross/Osage Street, Amarillo, TX 79102 (Formerly Clarion Hotel Amarillo)
Region: United States > Texas > Amarillo
Price Range: RM210 - RM406 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Amarillo Inn & Suites 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Holiday Inn Amarillo-i-40 Hotel Amarillo
Amarillo Holiday Inn
Hotel Style:
#2 Best Value Hotel in Amarillo
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Questions & Answers

Questions? Get answers from Amarillo Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room that over looks the atrium.”
 of 5 bubbles PATTIR1234, 17 Feb 2017 | Read review
“My Room was on Atrium (interior) side, 4th floor. Quiet. No highway noise. Very comfortable!”
 of 5 bubbles kathy20112112, 12 Feb 2017 | Read review
“Check it out online awesome”
 of 5 bubbles mrglmiller, 11 Feb 2017 | Read review
“Pillows were not too comfortable and could hear a large dog barking down the hall while trying to sleep ”
 of 5 bubbles victorias134, 27 Jan 2017 | Read review
“get a room located near the front of the hotel, No matter what floor.”
 of 5 bubbles terriblet54, 21 Jan 2017 | Read review
5 of 5