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Candlewood Suites - Arlington

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162 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Reviewed 2 May 2015 via mobile

Was excited to stay at a location so close to Six Flags and Ranger Stadium. That was the extent of the excitement. Not a "hotel feel" by any means....more like a motel. No lobby space or adequate business center. Hallways and rooms smelled like smoke even though they were non smoking rooms. Was checked in by Freda. She was less...

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Helpful?
Thank Ronda S
Steve S, General Manager at Candlewood Suites - Arlington, responded to this review

We are sorry to hear that we did not meet your expectations. We strive to provide a great hotel and great customer service. I apologize that we did not follow through with that on your stay. We will use this as a training opportunity, as we do not want other future guests to have the same experience. Thank you for...

Reviewed 2 May 2015

Let's just say that the halls and rooms smell like smoke. You can barely walk down the halls because workers are doing some type of polish to the floor. Freda, the front desk person, needs to work on customer service. She was rude. Over priced in my opinon. I would stay elsewhere next time and suggest you do the same!

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Thank Kansas Volleyba... S
Steve S, General Manager at Candlewood Suites - Arlington, responded to this review

I am sorry to hear we did not meet your expectations during your stay. We strive to provide the best service possible to our guests and I regret that we fell short of this goal. Thank you for taking the time to post about your experience. It takes reviews and comments like yours to help us continue to improve our...

Dunlap, Tennessee
Reviewed 22 April 2015 via mobile

Haven't even checked in yet , but after calling the hotel and speaking with "J", the director of sales, I immediately cancelled my reservation at another hotel and booked here for our planned 4 nite stay in December . She was incredibly helpful , friendly and just so nice ! Looking forward to it ! Rm

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1Thank kaw54realestate
Steve S, General Manager at Candlewood Suites - Arlington, responded to this review

Thank you for taking the time to talk about our hotel! We look forward to serving you in the future. Also, we will look at the lot lighting to see what improvements if any can be made there! Warm regards, Steve Santoya-Shufeldt General Manager

Cumming, Georgia
Reviewed 16 April 2015

I had never stayed at a Candlewood Suites so I didn't know what to expect. Many of the reviews mentioned renovations, but the reviews were positive nonetheless. The hotel is an extended stay hotel. While the hotel is under renovation, the rooms- at least mine-had already been renovated. All of the furniture in my room was new with the exception...

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1Thank JoyceB871
Steve S, General Manager at Candlewood Suites - Arlington, responded to this review

Thank you for taking the time to talk about our hotel! We look forward to serving you in the future. Also, we will look at the lot lighting to see what improvements if any can be made there! Warm regards, Steve Santoya-Shufeldt General Manager

San Antonio, Texas
Reviewed 13 April 2015

Room was super clean in very nice area close to Ranger stadium, Six Flags, and great restaurants. Pet friendly and huge shady area and office sidewalks to walk the dog. Full size fridge, modern kitchen, and huge bathroom. Bed area with chair more cramped than most, but comfortable. Salt Grass Steak House just 3 blocks over. No lobby/lounge, breakfast or...

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1Thank Aisley07
Steve S, General Manager at Candlewood Suites - Arlington, responded to this review

Thank you for taking the time to rate our hotel! We hope that you choose us again in the future! Thank you again, Steve Shufeldt General Manager

Reviewed 30 March 2015 via mobile

We always stay at these hotels because their pet friendliness. Their is a shuttle that takes you to the six flags park, ranger stadium and ATT stadium. Unfortunately this one hotel had a water pipe burst which took down its laundry facilities and gym.

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Thank ggreenggiant
Steve S, General Manager at Candlewood Suites - Arlington, responded to this review

Thank you for your kind words! We look forward to seeing you again soon! The shuttle only goes to the AT&T Stadium on specific events, and not to Cowboy's games. Make sure to contact the hotel front desk for information about when there is shuttle availability to the stadium! Best regards, Steve Shufeldt General Manager

Mallorytown, Canada
Reviewed 22 March 2015

I had a weird feeling about this hotel but am delighted to say its awesome. We booked a one bedroom suite for three nights. Love the kitchen area. there was even a fresh bag of popcorn in the microwave for us to pop. So thoughtful . Extra towels? No problem. More coffee? No problem". Great customer service and fAirly quiet....

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Thank Travellinglight111
Steve S, General Manager at Candlewood Suites - Arlington, responded to this review

We appreciate your kind words about our hotel! Let's hope to see you again in the future, thanks for your feedback! Steve Shufeldt General Manager

Reviewed 19 March 2015

Very pleasant experience. Will return again. Great price on a suite. Felt very safe. Close to Six Flags/ Hurricane Harbor,Rangers Ballpark, and Dallas Cowboys AT&T stadium. Thank you Jolene!! #comingback

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Thank Patgreenfan
Steve S, General Manager at Candlewood Suites - Arlington, responded to this review

Thank you for the kind comments! We will pass it along to Jolene, as well. Looking forward to seeing you again soon! Steve Shufeldt General Manager

Arlington, Texas
Reviewed 19 March 2015

We needed to be in Arlington for the weekend as my children were in a tournament. We decided to try the Candlewood and to cook all our meals in order to save money. The fact that the suites had kitchens and utensils was a big plus, we even grilled hamburgers on their gas grill. The rooms themselves were a big...

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Thank Angela C
Steve S, General Manager at Candlewood Suites - Arlington, responded to this review

Thanks for taking the time to provide feedback about your stay at our Hotel. We appreciate it and hope that you keep us in mind the next time your tournament comes to Arlington! Kindest regards, Steve Shufeldt General Manager

Irving, Texas
Reviewed 16 March 2015

The staff and hotel were great! Entire family had a blast. Love the Suite layout, very comfortable, accommodating to our needs, and pleasant. From the time we check in until check out, it was awesome. Great overall experience!

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1Thank Darick2014
Steve S, General Manager at Candlewood Suites - Arlington, responded to this review

Thank you for your kind comments! We appreciate all feedback and hope that you will consider us home again soon! Kindest regards, Mr. Favors! Steve Shufeldt General Manager

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Candlewood Suites Arlington is located in the Heart of the Arlington Entertainment, close to the Globe Life Ballpark, Home of the Texas Rangers, AT&T Stadium, Home of the Dallas Cowboys, Arlington Convention Center, Six Flags Over Texas Amusement Park & Hurricane Harbor Waterpark & University of Texas at Arlington. Only 8 miles southwest of the DFW Int'l Airport, the Candlewood Suites Arlington is centrally located between Dallas & Fort Worth with easy access to Interstate 30 & Highway 360. The hotel is in close proximity to Lone Star Park & Verizon Theatre in Grand Prairie, Texas. Nearby Fortune 500 companies: General Motors, Siemens, Bell Helicopter/Textron, American Eurocopter, Safran/Turbomeca USA, Lockheed Martin, Vought Aircraft, American Airlines & L 3 Communications. Candlewood Suites Arlington, an extended stay hotel, offers complimentary high-speed Internet. Each suite has a fully equipped kitchen and full size refrigerator. Work efficiently at your over sized executive desk with two separate phone lines-check email and talk on the phone at the same time. Relax while you enjoy the CD player or VCR/DVD. Borrow your favorites from our free video & CD library. In our Candlewood Cupboard, you can purchase meals, snacks, & sundry items. Pets welcome with a non refundable fee: $15 for the first night, $10 for each subsequent night, not to exceed $150. Up to 2 pets allowed per room, must weigh less than 80 lbs. Pet agreement must be signed at check in. Ask about our shuttle service (Mon-Fri). ... more   less 

Additional Information about Candlewood Suites - Arlington

Address: 2221 Brookhollow Plaza Dr, Arlington, TX 76006-7405
Region: United States > Texas > Arlington
Price Range: RM374 - RM638 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites - Arlington 2.5*
Number of rooms: 125
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Also Known As:
Candlewood Suites - Arlington Hotel Arlington
Candlewood Arlington
Arlington Candlewood Suites
Hotel Style:
#5 Best Value Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites - Arlington staff and other travellers.
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Questions? Get answers from Candlewood Suites - Arlington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 130 next to staff laundry; we heard thumps at night. We moved to 314, which was very quiet.”
593markw593, 22 Jan 2017 | Read review
“A low numbered room on the 1st floor is close to a door by the side parking lot which isn't crowded.”
527SharonG527, 18 Jan 2016 | Read review
“Don't stay here.”
Egharley, 15 Oct 2015 | Read review
“The entire hotel smells like an ashtray.”
234rayl, 7 Oct 2015 | Read review
“If you have a family the 1 bedroom suites are perfect. But the studio's are also very spacious”
934susano, 10 Jun 2015 | Read review
5 of 5