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Extended Stay America - Arlington

109 reviews
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Traveller (29)
Room & Suite (19)
Dining (1)
Overview
  • Excellent22%
  • Very good11%
  • Average12%
  • Poor13%
  • Terrible42%
Travellers talk about
“long stay”(2 reviews)
“long term”(2 reviews)
“excellent stay”(3 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (109)Write a Review
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11 - 15 of 109 reviews
Reviewed 14 August 2017 via mobile

The room provided was so unsafe I couldn't stay there. The door stuck...very hard to open and close no matter what side you were on. The worst part was the bed. I barely touched it and it tilted....yes TILTED. My son checked it and it...More

Thank DONDREA S
Response from 00esa, General Manager at Extended Stay America - ArlingtonResponded 15 August 2017

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. I will personally address these issues with the appropriate teams to ensure...More

Reviewed 8 August 2017

The night staff is extra friendly at this location. The rooms are clean and I love the full kitchen. They offer all the comforts of home at a very affordable price. Book early because it's a very sought after location literally right off the interstate....More

Review collected in partnership with Extended Stay
Thank shawn757
Response from 00esa, General Manager at Extended Stay America - ArlingtonResponded 9 August 2017

Wow - Shawn, thanks for the wonderful feedback. We are thrilled to know our location was ideal for your trip and that you were impressed with the great value we offer. It was such a pleasure serving you at Extended Stay America - Arlington, and...More

Reviewed 29 July 2017 via mobile

I called several times today and could not reach the front desk. I was calling to let the hotel know that I would be arriving late, driving from Mississippi which is over a six hour drive. See attached photos. I called several times as you...More

Thank Angela D
Response from 00esa, General Manager at Extended Stay America - ArlingtonResponded 31 July 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

Reviewed 16 July 2017

We recently stayed for a business convention. Things seemed amiss when updates for room availability was very spotty. No one was available at the desk for quite some time and then unusual requests for drivers licenses and such were part of the check in process....More

Thank Matthew L
Response from 00esa, General Manager at Extended Stay America - ArlingtonResponded 17 July 2017

Matthew, we are sorry for all the difficulties you experienced here and regret the inconvenience caused. Please rest assured that your comments have been shared with the entire team in an effort to improve our service and facilities going forward. Please know our brand standards...More

Reviewed 11 July 2017

The service was not good. The queen studio was smaller than an average room. Very cramped. Had to ask for kitchen utensils. Only thing good about hotel was location. Would not recommend this to anyone.More

Review collected in partnership with Extended Stay
Thank timothyy822
Response from 00esa, General Manager at Extended Stay America - ArlingtonResponded 13 July 2017

Timothy, I apologize for the disappointing stay you had with us. We are sorry to know you were not pleased with your room and our service and the inconvenience it caused. We have a variety of suite types available, and perhaps one of the larger...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$61 - US$97 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$61 - US$97 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (29)
Room & Suite (19)
Dining (1)
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Room Tips
"Spacious bed"
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"Don't bother, Every room was a crap shoot or roll of the dice"
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"Run away.... don't stay at this hotel."
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"Don't stay here. The place is a ripoff."
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