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Quality Inn at Arlington Highlands

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Quality Inn at Arlington Highlands
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134 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Ennis, Texas
Reviewed 16 May 2016

Love the location, it was very convenient for restaurants and the Scottish festival. The rooms were very clean. The friendly staff I have ever seen, I felt very welcomed. The breakfast buffet in the morning was nice too.

Thank demmitchell52
ML2014, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Demmitchell52 We love when the Scottish festival comes to Arlington!. As the host hotel for this festival, we want to thank you for your feedback and are glad to hear that your stay with us was excellent. We are here as always to help all the guests that attend the festival each year. Some of you have become like...

Charlotte NC
Reviewed 20 April 2016

I booked this hotel as I was travelling with my dog. I had a comfortable room with a descent breakfast. The outdoor pool had a nasty film on the water. Room was quiet and had a microwave and refrigerator.

1Thank mvann4
ML2014, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear mvann4 We love pets! Here at the Quality Inn Arlington Highland, we believe pets are like children and should be treated with the same kindness and respect that we treat all our guests. We hope that we took good care of you and your four legged companion while you were staying with us. We hope that you will recommend...

Reviewed 9 April 2016

When you stay at a Quality Inn off a highway in Texas at this kind of room rate you pretty much get what you pay for. My expectations were low and as such I didn't feel disappointed or "ripped off" if you're expecting great service, "Disney esque" customer service from the Desk staff and state of the art room amenities...

1Thank martyfarty69
ML2014, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear MartyFarty69 We are glad to hear that you had a pleasant experience. Despite not being a 5 star hotel, our staff tries to be as professional and courteous as they can be to every guest. We offer great value for price paid as you mentioned in your feedback We offer all our guests a clean comfortable room with a...

Reviewed 6 April 2016 via mobile

I personally liked this hotel. Yeah it's dated but it's a decent price. Breakfast is incredible and its bang in the middle of the business park. I would stop here again. But I could see why people wouldn't. I wouldn't swim in the pool though. That's for sure. That looked pretty grim.

Thank Lee M
ML2014, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Lee We are so sorry about the issue you faced with the pool. We have resolved the issue and it is clear as the blue sky. Were glad that you were able to enjoy all the dining and shopping the Arlington Highlands has to offer. We will certainly let our breakfast staff know that you enjoyed the complimentary hot...

Elk City, Oklahoma
Reviewed 20 March 2016

Well room is what you would expect it to be for the price, everyone was very helpful. Only problem I had was the walls being to thin, I could hear the people next to me argue for about 20 min while I was trying to sleep. But other then that it was great and would deff stay here again. Also...

Thank Deonte R
ML2014, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Guest Thank you for your kind words. We are an older hotel but we pride ourselves with the staff service and clean rooms that we provide for our guest as you noticed. We will address the wall issues with our maintenance team and see what we can do to make them more sound proof. We hope that you will...

Reviewed 3 March 2016

We booked a night because I did not want to drive 1 1/2 hours across town in rush hour traffic before my mother's surgery. The doctor's website recommended this hotel because of it's location to the surgery center. It is a bit of an older hotel and it is right off Interstate 20 so there is a noise factor but...

Thank Jennifer P
ML2014, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Jennifer We are glad to hear that your surgery went well. Being located right across the street from the Kleinman Evangelista eye center is a great benefit for our guests when they come into town for medical purposes. We are glad that you were able to secure our preferred rate and that your recovery at the hotel was seamless....

Reviewed 16 January 2016

I was here this past week for work. Rooms were clean, free breakfast was a nice feature. Staff is Excellent!! I had no issues with my room and the manager seemed genuinely interested about my opinion of my stay.

Thank Chance W
ML2014, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Chance W We are so excited to hear that your stay with us was pleasant. I'm glad to hear that your were able to enjoy the complimentary hot breakfast and our staff treated you well. We hope that you will consider using us again when you are visiting the Arlington area for work and recommend us to your friends...

Reviewed 3 January 2016

The check in was fast and friendly. The manager called down to check to see if we were satisfied with the our stay. The room was clean, and Danny made breakfast a great experience. I will definitely be back : )

Thank Marsha A
ML2014, Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Marsh A We are so happy to hear that you stay with is was excellent. We will share your kind words with our whole team. We are happy to hear that your room was clean and you enjoyed our breakfast. We look forward to having you come back soon! Thank you

Amarillo, Texas
Reviewed 11 December 2015

My stay there wasn't very pleasant. First, the room was not very clean, we even found french fries laying behind our night stand lamp. There were no face towels, just wash rags, the bathroom exhaustion was not working, we had no comforter on our bed and the only two pillows that were available were the size of sofa pillows.

Thank Carol C
ML2014, Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Carol C We apologize for any inconvenience you may have encountered during your stay with us. We have brought this matter to the attention of our housekeeping manager and the staff has been retrained and matters have since been corrected. We appreciate your feedback that allows us to correct our mistakes Thank you

Dexter, New Mexico
Reviewed 17 October 2015

I spend about 190 nights a year in hotels, and I have never had a more unhelpful front desk clerk that the little girl that checked me. She barely spoke, and when she did it was a mumble. Had to ask twice what side of the large property the room was on, finally pulled some teeth and found out about...

Thank William B
ML2014, Manager at Quality Inn at Arlington Highlands, responded to this review

Dear William B Allow me to apologize on behalf of my team for your check in experience. We have taken measures to retrain the staff so that no other guest has to experience an unfriendly staff member. This was an isolated incident but nevertheless has provided us with valuable feedback. Thank you

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy newly renovated rooms serving you the best in Quality! Our Q Beds feature fresh linens, soft pillows, and comfortable beds to let you sleep at night and not toss and turn. Enjoy HBO programming and a huge variety of channels on our 32" LCD Flat Panel televisions. Every room comes with a complimentary HOT breakfast buffet and wireless Internet access for all your devices. Our new rooms feature upgraded fixtures with multiple access points for your electronics. Utilize our Outdoor Pool, Business Center, Lobby Coffee & Tea Bar, and Guest Laundry on your next visit. With a microwave/refrigerator in every room, Keurig style coffee makers, and our luxurious shower amenities, the Quality Inn at Arlington Highlands offers you the best amenities in the best location! We are conveniently located within the Arlington Highlands shopping and dining complex with over 50 restaurants, shops, and entertainment venues within walking distance and a short drive to major Arlington attractions such as AT&T (Cowboys) Stadium, Rangers Ballpark, and Six Flags. Book today and let us be your home away from home! ... more   less 

Additional Information about Quality Inn at Arlington Highlands

Address: 121 E Interstate 20, Arlington, TX 76018-1117 (Formerly Comfort Inn Arlington)
Region: United States > Texas > Arlington
Price Range: RM275 - RM567 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn at Arlington Highlands 2.5*
Number of rooms: 140
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Also Known As:
Quality Inn At Arlington Highlands Hotel Arlington
Quality Inn Arlington Highlands
Arlington Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn at Arlington Highlands staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Quality Inn at Arlington Highlands staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ROOM 151 was the room i stayed in great room no problems.”
 of 5 bubbles tgriffin82, 11 Feb 2017 | Read review
“Ask for room away from pool side, no parking,”
 of 5 bubbles rpattonlowe, 16 Jun 2016 | Read review
“Book ahead.”
 of 5 bubbles srmopiper, 18 May 2016 | Read review
“Rear of hotel opposite side froom pool”
 of 5 bubbles mvann4, 20 Apr 2016 | Read review
“I wouldn't rely on the "free wifi" as I couldn't pick up a signal the entire time we were there. Plan on it being a bonus if you do.”
 of 5 bubbles martyfarty69, 9 Apr 2016 | Read review
5 of 5