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Residence Inn Austin Northwest/Arboretum

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Traveller (25)
Room & Suite (34)
Dining (7)
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Overview
  • Excellent53%
  • Very good32%
  • Average8%
  • Poor5%
  • Terrible2%
Travellers talk about
“whole foods”(19 reviews)
“sports court”(3 reviews)
“front desk”(32 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
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Offers from Residence Inn Austin Northwest/Arboretum
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Offers from Residence Inn Austin Northwest/Arboretum
Special Offer: Member Rates
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (227)
There are newer reviews for Residence Inn Austin Northwest/Arboretum
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Traveller rating
115
71
19
12
6
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115
71
19
12
6
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All reviewswhole foodssports courtfront deskfull kitchenlong term stayone bedroom suitegreat place to staythe entire staffthe sofa bedbreakfast areabusiness tripan extended stayoff the highwayhousekeeping staffup to dateliving arearooms are spacious
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31 - 35 of 223 reviews
Reviewed 31 August 2017

My experience was great. The room was nice and the staf were very nice too! I visited Austin for a few days for a training and I could rest very good there. The breakfast was really good and the cleaning too.More

Thank Guido P
Response from General M, General Manager at Residence Inn Austin Northwest/ArboretumResponded 5 September 2017

Guido, Thank you for staying with us and providing your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant...More

Reviewed 31 August 2017

I travel to Austin 4-5 times per month and I ALWAYS stay at this hotel. The location is great; the hotel itself is bright, new, clean, and very comfortable; and they provide a full complimentary breakfast each morning (no make-em-yourself waffles and stale cinnamon rolls)....More

Thank Dave S
Response from General M, General Manager at Residence Inn Austin Northwest/ArboretumResponded 5 September 2017

Dave, Thank you for taking time to share such wonderful feedback from your recent stay. Service is the core of everything we do here and I thank you for taking the time to thank our staff for the level of service they provided you. I'm...More

Reviewed 30 August 2017

I spend the majority of my life living in hotels (Marriotts) for work. I find most of them have many things in common; nice accommodations, friendly(enough) staff, helpful management, etc etc. However, the staff at this particular location is excellent. I stayed at this hotel...More

Thank KEH19
Response from General M, General Manager at Residence Inn Austin Northwest/ArboretumResponded 31 August 2017

KEH19, Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their...More

Reviewed 22 August 2017 via mobile

Thus location is great for my job but hotel runs very over priced during the week with rates above 150/night. The happy hour reception is very disappointing as once the bottle of wine is opened when it's gone he doesn't replace it thus meaning the...More

Thank Denise T
Management response:Responded 1 September 2017

Thank you for taking the time to provide feedback in regards to your recent stay. As a valued guest, we see that there is room for improvement based on your feedback and we also noticed that there were several missed opportunities. Please accept our apology...More

Reviewed 21 August 2017

The room was very nice and the staff were very accommodating-especially when we requested extra pillows.I will stay there again! The room was clean and it has a great ambiance! I usually do not stay at this Marriott, but will consider it next time!More

Thank CypressRanch
Response from General M, General Manager at Residence Inn Austin Northwest/ArboretumResponded 22 August 2017

We appreciate you choosing us to host you for your recent trip. We love it when our guests take the time to share a review of their experience, and we are thrilled from your review that we were able to provide you with a five-star...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$136 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Family Hotel in Austin
#50 Business Hotel in Austin
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$136 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Family Hotel in Austin
#50 Business Hotel in Austin
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (25)
Room & Suite (34)
Dining (7)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Corner room"
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"rooms on the first floor have no daylight. They're like bat caves."
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"Stay on the top floors, that way you never have an elephant walking above you!"
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"Thoroughly enjoy the suites; great to have coffee, refrigerator, etc."
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