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A big shout out to Jesus in the dinning area and the front desk crew!! We were in town visiting for a family reunion ...and it was my husband's birthday :) Jesus heard us mention his birthday at breakfast and came out with the perfect...More
Really obscure location in Arboretum, especially when arriving at night. Poorly lit roads.
Four nights here & we were really, really ready to leave. Front staff was cordial at check-in. Otherwise, not much help.
Our "suite" was a joke. Call it a mini-suite. Our bed...More
Response from kylew110, Manager at SpringHill Suites Austin Northwest/ArboretumResponded 2 weeks ago
Thank you for your feedback. I am sorry you felt the suite was small. As stated on our website it is a studio suite and not a full suite. I would recommend looking into other Marriott properties such as the Residence Inn or Town Place...More
The front desk and cleaning staff were exceptional. This made for a very pleasant stay. Five of my family were in a suite together. So, we requested extra towels, soap, etc and the staff was always happy to supply.
We checked in today for 3 days. Staff was great. Rooms nice and clean. After being im the car for 6+ hours with 2 toddlers we were looking forward to swimming. I was told the pool is warm and kept at a comfortable temperature. We...More
Clean,comfortable, and the breakfast was good. All employees were courteous and friendly. The beds were comfortable and the rooms were quiet. Location was very convenient for our family. Had a very pleasant stay.
US$94 - US$215 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#41 Family Hotel in Austin
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Springhill Suites Austin Northwest / Arboretum Hotel Austin