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Homewood Suites by Hilton Austin-Arboretum / NW

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Traveller (39)
Room & Suite (54)
Dining (14)
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Overview
  • Excellent72%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
“front desk”(99 reviews)
“bedroom suite”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Homewood Suites by Hilton Austin-Arboretum / NW
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Homewood Suites by Hilton Austin-Arboretum / NW
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (805)
There are newer reviews for Homewood Suites by Hilton Austin-Arboretum / NW
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19
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All reviewsfront deskhome away from homebedroom suitebreakfast and dinnerfull size refrigeratorliving areacomplimentary breakfastbusiness tripthe breakfast areaa great place to stayeasy accessnice stayenjoyed my stayvery nice hotelfitness centerbed was comfortablejason
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11 - 15 of 790 reviews
Reviewed 13 March 2018 via mobile

We wanted a quick family getaway to Austin for a family of 5 (1 teenager and 2 tweens) so we booked the 1 bedroom suite. We loved it! We needed extra towels and a toothbrush and the front desk person brought it up to us...More

Thank hipchick91
Response from Kennedy L, Front Office Manager at Homewood Suites by Hilton Austin-Arboretum / NWResponded 9 April 2018

Dear hipchick91, Thank you so much for taking the time to provide us with your wonderful and much appreciated feedback. We are so elated to hear that the staff was able to provide you with the exceptional service that we consistently strive to deliver! We...More

Reviewed 10 March 2018

First, the good- the room was clean and the bed was comfortable. However, there were more things wrong than right. .Checking in was a nightmare. I had called the hotel ahead to let them know I was arriving late. When I finally arrived, It was...More

Review collected in partnership with Homewood Suites by Hilton
Thank Dimitri G
Response from Alex A, General Manager at Homewood Suites by Hilton Austin-Arboretum / NWResponded 12 March 2018

Dear Dimitri G, Thank you for taking the time out of your day to complete a Tripadvisor review for our hotel. I sincerely apologize for your check in experience at the property. I understand how stressful it is to arrive late at a hotel and...More

Reviewed 6 March 2018 via mobile

We had a wonderful stay at the Homewood Suites Austin-Arboretum, great friendly staff, breakfast was better than expected, very clean and comfortable rooms. Excellent location everything was near by. Would definitely recommend and return to this hotel in the near future.More

Thank rovi87
Response from Kennedy L, Front Office Manager at Homewood Suites by Hilton Austin-Arboretum / NWResponded 7 March 2018

Dear rovi87, Thank you so much for taking the time to provide us with your wonderful and much appreciated feedback. We pride ourselves on delivering the best service to all of our amazing guests to make their stay an overall amazing experience. I am elated...More

Reviewed 10 February 2018

Very friendly and great location but the hotel is getting very dated. I literally could not find plugs to use in my room to plug in my multiple electronics. It is dates for todays travelers. The food is your typical Homewood Suites or Hampton.. Free...More

2  Thank Anthony C
Response from Alex A, General Manager at Homewood Suites by Hilton Austin-Arboretum / NWResponded 17 February 2018

Dear Anthony C, Thank you so much for taking the time to complete a Tripadvisor review for the Homewood Suites Austin NW! I am glad that you found our staff to be very friendly and our location to be desirable. We take great pride in...More

Reviewed 4 February 2018 via mobile

My husband and I have stayed here twice now. Once a few years ago and then again this weekend. We will continue to choose this hotel every time we go to Austin to get away for the weekend! The staff (all the way from the...More

Thank Michelle B
Response from Kennedy L, Front Office Manager at Homewood Suites by Hilton Austin-Arboretum / NWResponded 6 February 2018

Dear Michelle B, Thank you so much for taking the time to provide us with your wonderful and much appreciated feedback! We are so happy to hear that the staff was accommodating throughout your whole stay. We take pride in our staff of all departments,...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$135 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Austin
#6 Business Hotel in Austin
#37 Romantic Hotel in Austin
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$135 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Austin
#6 Business Hotel in Austin
#37 Romantic Hotel in Austin
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (39)
Room & Suite (54)
Dining (14)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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battsss
20 February 2017|
AnswerShow all 2 answers
Response from Jason A | Property representative |
Greetings battsss! Thank you so much for your inquiry about our pet rooms! At the property we try our best to keep all guests with a pet to our first and second floors. We try and have all our guests register their pets so... More
0
Votes
StefR
18 January 2017|
AnswerShow all 5 answers
Response from Stephani E | Reviewed this property |
I don't know. Sorry
0
Votes
Room Tips
"You can access it from the rear by using the Hampton Inn parking lot."
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"First floor was quiet...but felt isolated and so dark as the window overlooked an area of air-conditioning..."
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"you can always call Kennedy or Josh for help"
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"Best price we found for 2 separate bedrooms, 2 bathrooms, a kitchen/living area, & 3 TV's"
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