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Homewood Suites by Hilton Austin-Arboretum / NW

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#8 of 197 Hotels in Austin
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Homewood Suites by Hilton Austin-Arboretum \/ NW
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707 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Austin-Arboretum / NW
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Showing 695: English reviews
Dallas, United States
Reviewed 6 September 2016

Very friendly staff. Hotel was very clean from the moment I walked in the door to the spacious suite. I can tell this hotel team really values their guests. Great variety at breakfast and the evening reception was scrumptious! Enough for a meal for me.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Debby O
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Howdy Debby O! Thank you for sharing about your positive experience about your stay with the world of Trip Advisor! I am so happy to hear that you were able to recognize our welcoming staff, and took advantage of our spacious suites, and scrumptious breakfast. Debby O, if you have any questions or are in need of assistance booking future...

Austin, Texas
Reviewed 26 August 2016

We stayed at the Austin-Arboretum Homewood Suites by Hilton for Three week while waiting to close on our home in Austin. The office, dining area and house keeping staff were all excellent and the hotel is conveniently located. We strongly recommend this hotel.

Review collected in partnership with Homewood Suites by Hilton
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Thank cynthiarR6511HU
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Howdy cynthiarR6511HU! I want to thank you for sharing about your positive experience here with us. I am so happy to hear that you and your family were able to relax and feel at home while your current home was getting ready to be moved into. Thank you for recognizing our hardworking staff, and it was a pleasure getting to...

Los Angeles, California
Reviewed 24 August 2016

We stayed here on a side trip to Austin from Houston, and it was a great home base for myself, my two friends, and their 4 elementary school children. Breakfast seemed extensive (though I am gluten free, and only could eat yogurt and fruit) - the room was nice (we got a suite that had a pull out couch for...

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Helpful?
Thank londonerin26
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Greetings londonerin26! Thank you so much for sharing your experience here with us, and I'm glad you were able to enjoy your time. I am so happy you were able to take full advantage of our spacious suites, and convenient location. Thank you for recognizing Alesiah and all of her hard work and dedication to taking care of our guests....

Little Elm, Texas
Reviewed 23 August 2016

Clean, accommodating, and a wonderful staff. The room had great amenities with plenty of room. The staff went above and beyond. Complimentary breakfast was wonderful with plenty of options. Located closely to numerous restaurants and stores. We had a great stay!

Review collected in partnership with Homewood Suites by Hilton
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Thank 990briannes
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Hello 990briannes! I wanted to thank you for taking the time out of your day to share about your great experience here with us! I am so happy to read that you took advantage of our delicious breakfast, and spacious suites. Thank you for recognizing our hard working staff, and dedication to taking above and beyond care of all our...

Reviewed 22 August 2016 via mobile

From the moment you step into the lobby, you know this place is special and stands out from the rest. The staff is friendly, welcoming and accommodating. The rooms are clean, spacious, and comfortable. Free breakfast is great. The value and quality can't be beat. All in all, it was simply wonderful- a home away from home!

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Thank postpunkbee
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Greetings postpunkbee! Thank you for sharing with the world of Trip Advisor, your positive feedback about your stay with us! I am so happy to read that you felt right at home as soon as you stepped through our doors, and we were able to accommodate you and that you noticed our stand out service. I'm glad you took advantage...

Singapore, Singapore
Reviewed 17 August 2016

Hotel looks a bit old and I must say the cleanliness of the carpets in the rooms can be improved. However, the customer service and all the staff here are so friendly and helpful which made my stay a pleasant one. Breakfast in the morning is good, simple but sufficient :)

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Helpful?
Thank TaxMel
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Greetings Mel3170! Thank you very much for sharing your feedback about your stay here with us recently. We appreciate you letting us know about the condition of the hotel carpets. We use this feedback to improve overall guest experience, and future updates for our hotel to be that much better. Thank you for recognizing our staff, and I'm glad our...

Tideswell, United Kingdom
Reviewed 17 August 2016 via mobile

Always use this hotel when I'm in Austin and it never fails to deliver. On recent visits, we have made friends with Jason (manager) and he has elevated our satisfaction to a whole new level. From ensuring our a/c was repaired last time, to recognising us by name at check in this trip (and allocating our favourite room before we'd...

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Helpful?
Thank philguk
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Greetings philguk! Thank you so much for sharing about your positive experience while visiting with us! I am so happy to read that we are your go-to location when in Austin, and we could elevate your satisfaction. Thank you for the personal recognition and I'm glad we were able to accommodate you in your favorite room as well! philguk, if...

Conroe, Texas
Reviewed 16 August 2016

My husband and I took our grown children tubing and wanted an evening to ourselves afterward. This hotel was very clean and all the staff we encountered were friendly and helpful. We would recommend this hotel!

Review collected in partnership with Homewood Suites by Hilton
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Thank Darnellhe
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Hello Darnellhe! Thank you for sharing your positive review about your stay with us recently. I am so happy to hear that you would recommend our property, and that you got to interact with our friendly and caring staff. Darnellhe, if you have any questions or need assistance booking future reservations please do not hesitate to contact myself or anyone...

Houston, Texas
Reviewed 15 August 2016

First time at this hotel location and was impressed by the level of customer service from the staff, specifically employee named Jason who made it a point to learn our names and remember us throughout our stay. Staff seemed to go out of their way to accommodate everyone. Great location and cleanliness. Would definitely stay here again and recommend to...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Kris D
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Howdy Kris D! Thank you very much for sharing about your positive experience while with us in Austin! I am so happy to read that you noticed how hard our team works to make sure all of our guests enjoy their time with their families and make it a memorable time. I appreciate the personal recognition, and we will be...

Tokyo, Japan
Reviewed 14 August 2016

Would definitely recommend this hotel for business or leisure. Welcoming staff and homely atmosphere. Complimentary breakfast was good though the spread was limited. Will definitely stay here during my next trip.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Ranjith Das K
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Greetings Ranjith Das K! Thank you so much for sharing about your positive experience here with us! I am so happy to read that you truly felt at home while you were staying, and recommending our property to others. We appreciate your feedback about our breakfast options, and will be sure to pass your suggestions along for improvements. Ranjith Das...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Homewood Suites by Hilton Austin Arboretum Northwest is designed to make you feel at home, whether you're traveling for a few nights or longer. All guests can enjoy free WiFi, daily hot full breakfast and evening social, featuring a complimentary snacks and beverages Monday through Thursday evenings. Unwind in your one- or two-bedroom suite with separate living area and kitchen. Prepare Tex Mex recipes in the suite's fully equipped kitchen. Our suites have room to work and relax.Enjoy a workout in our fitness center or a refreshing swim in the pool. Our business center and meeting spaces offer an office away from home. ... more   less 

Additional Information about Homewood Suites by Hilton Austin-Arboretum / NW

Address: 10925 Stonelake Blvd., Austin, TX 78759
Region: United States > Texas > Austin > Northwest Austin
Price Range: RM658 - RM1,311 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Austin-Arboretum / NW 3*
Number of rooms: 97
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hilton Hotels Direct and Expedia so you can book your Homewood Suites by Hilton Austin-Arboretum / NW reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Austin-Arboretum / Nw Hotel Austin
Homewood Austin
Hilton Austin
Austin Hilton
Austin Homewood Suites
Homewood Suites Austin Arboretum
Hotel Style:
#6 Business Hotel in Austin
#7 Family Hotel in Austin
#37 Romantic Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Austin-Arboretum / NW staff and other travellers.
5 questions
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Brooklyn, NY
1 month ago
Santa Clarita, California

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Questions? Get answers from Homewood Suites by Hilton Austin-Arboretum / NW staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Unless you need a handicapped room do not stay in one.”
 of 5 bubbles Adoublem, 25 Feb 2017 | Read review
“I have not been disappointed with any room I have stayed in...”
 of 5 bubbles chrislP7515EV, 4 Jan 2017 | Read review
“The king size suites are spacious and roomy!”
 of 5 bubbles Cruz828, 2 Nov 2016 | Read review
“Ask for a room with a view.”
 of 5 bubbles kimf261, 1 Nov 2016 | Read review
“I loved my room on the first floor, but I think they are all good according to our family members.”
 of 5 bubbles donnasZ6097TQ, 26 Sep 2016 | Read review
5 of 5