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Homewood Suites by Hilton Austin-Arboretum / NW

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#8 of 197 Hotels in Austin
Certificate of Excellence
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692 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Austin-Arboretum / NW
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Showing 680: English reviews
Reviewed 6 July 2016 via mobile

Outstanding food and wine. He made a soup that was an amazing Chicken noodle that was better than any tortilla soup I have ever had.... He was curteous and very helpful, kind and humble. What a great chef. Homewood should consider themselves fortunate to have such a person working for them and with such cooking talent.

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Helpful?
Thank Paul Wissing
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Greetings Paul Wissing! I wanted to say thank you for sharing your feedback about your stay with us. I am thrilled to read that Gustavo took such good care of you and you were able to recognize his hard work and dedication to taking care of you, and all our other guests. I will be sure to pass this along...

Reviewed 1 July 2016

Especially liked the general layout for its sensible functioning: the bedroom area could be closed off from the living and dining areas, all of which were well equipped and comfortable. The building itself is tucked behind another of its Hilton-owned establishments, and is quiet with plenty of greenery. Staff were always helpful. Breakfast comprised that of fully cooked, as well...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank sandrahR2912ZK
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Greetings sandrahR2912ZK! Thank you so much for sharing about your positive experience here with us! I am so happy to hear that you were able to enjoy your time here with us and made use of our spacious suites and quiet location. Thank you for recognizing our hardworking staff, and I will be sure to share your glowing experience with...

Reviewed 30 June 2016 via mobile

Traveling for business and found the stall here to be friendly and helpful. I lost a credit card on arrival and Tonya at the front desk called the taxi company, sorted out my room billing issues, and was generally super helpful as we're all of the other people here.

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Helpful?
Thank Lawrence D
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Greetings Lawrence D! Thank you so much for sharing about your positive experience here with us! I am glad that Tonya was able to help you out with your billing issues, and you were able to locate your credit card. I will be sure to pass along your wonderful feedback to her, and the rest of the staff. Lawrence D,...

Dallas, Texas
Reviewed 21 June 2016

My family and I were very happy with our stay. We make usually trips to Austin and we will definitely make this hotel our usual hotel. My family and I loved the breakfast and our room was very clean. I highly recommend Homewood

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Sergio T
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Greetings Sergio T! Thank you for sharing your positive experience about your stay with us! I am so happy to hear that you and your family enjoyed your time with us, and you will be choosing our hotel as your go-to when coming back to Austin! I'm glad that you enjoyed our delicious breakfast, and spacious suites. Sergio T, if...

Lubbock, Texas
Reviewed 20 June 2016

Great and convenient to tons of shopping and restaurants. Front desk lady was super nice and helpful during our whole stay. We had a two room suite which was actually two rooms with an adjoining door.

Review collected in partnership with Homewood Suites by Hilton
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Thank stephanie h
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Greetings stephanie h! Thank you so much for sharing about your experience with us! I am so happy to hear that we were able to take care of you during your time in Austin, and that our two-bedroom suites were accommodating for you and your family. stephanie h, if you have any questions or would like assistance booking future reservations...

Houston, Texas
Reviewed 20 June 2016

The most helpful staff and friendliest people work here! Room was always clean. Staff is very attentive and work hard to ensure a great stay. While I did not engage in the complimentary breakfast and evening social, the other aspects of the stay have won me over. Homewood will be a first choice!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Pamela J
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Howdy Pamela J! Thank you so much for sharing your positive feedback about your stay here with us! I am so happy to hear you were able to enjoy our spacious suites, and fully committed staff. Next time you come back to Austin, please give our complimentary breakfast and host hour a try! Pamela J, if you have any questions...

Akron, Ohio
Reviewed 19 June 2016

This is the best Homewood suites I have stayed at and Intravel a lot. You will not be disappointed. The staff is over accommodating and super prompt. Food was great and whoever does their breakfast cooking deserves kudos. Love the State of Texas shape waffle iron

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Kelly B
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Greetings Kelly B! Thank you so much for sharing your positive experience with us while visiting Austin! I am so glad to hear we were the BEST Homewood Suites you have been to in your travels. I'm happy you were able to take care of our Texas shape waffle makers, and other delicious breakfast options. Thank you for recognizing all...

Dallas, Texas
Reviewed 18 June 2016

Location. Difficult and confusing to find even with a G P S . Needs signage. Horrible mattress, easy to check in and out, Great breakfast.. Big and comfortable suite. friendly people. Free parking, Free newspaper. swimming pool. Great for a family with kids For a couple like us I guess I can find something more suitable for the money paid.

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Thank abcotur
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Howdy abcotur, Thank you for sharing your feedback about your time here with us. I am so sorry to hear that the mattress in your suite wasn't to your liking, and affected your sleep and relaxation time. We will be sure to look into replacing the current mattress and take care of it for our future guests. Thank you for...

Durham, New Hampshire
Reviewed 18 June 2016

Stayed here with my mom and 20-year-old son for a week as we toured Austin, Waco, and San Antonio. Perfect setup--my son got the king room and my mom and I stayed in the room with two queen beds. Evenings we hung out together in the living area to play cards--but any of us could also get privacy. And we...

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Helpful?
Thank 601debbie
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Hello 601debbie! I want to thank you for sharing with the world of Trip Advisor your positive experience with us! I am so happy to hear that you and your family were able to enjoy your tour around Texas, and we were a part of that great experience. I'm glad you were able to take full advantage of our spacious...

New York City, New York
Reviewed 12 June 2016

I just want to say, we visited the Homewood Suites by Hilton in Austin during SXSW this year. And Jason Abisch made life sooooooooo much easier for us! He along with; Tina, Ophelia and Darcy went above and beyond to address all of our requests and needs. We travel a LOT as a part of our jobs and never have...

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Helpful?
Thank skyyhookradio
Jason A, Guest Service Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Howdy skyyhookradio! Holy cow! Thank you so much for your RAVING review about your stay here with us. I am thrilled to hear that we were able to take care of you and your friends while visiting Austin and performing at SXSW. It was thoroughly fun and enjoyable to see your group each day, and we still have your awesome...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Homewood Suites by Hilton Austin Arboretum Northwest is designed to make you feel at home, whether you're traveling for a few nights or longer. All guests can enjoy free WiFi, daily hot full breakfast and evening social, featuring a complimentary snacks and beverages Monday through Thursday evenings. Unwind in your one- or two-bedroom suite with separate living area and kitchen. Prepare Tex Mex recipes in the suite's fully equipped kitchen. Our suites have room to work and relax.Enjoy a workout in our fitness center or a refreshing swim in the pool. Our business center and meeting spaces offer an office away from home. ... more   less 

Additional Information about Homewood Suites by Hilton Austin-Arboretum / NW

Address: 10925 Stonelake Blvd., Austin, TX 78759
Region: United States > Texas > Austin > Northwest Austin
Price Range: RM606 - RM1,203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Austin-Arboretum / NW 3*
Number of rooms: 97
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com and Priceline so you can book your Homewood Suites by Hilton Austin-Arboretum / NW reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Austin-Arboretum / Nw Hotel Austin
Homewood Austin
Hilton Austin
Austin Hilton
Austin Homewood Suites
Homewood Suites Austin Arboretum
Hotel Style:
#6 Business Hotel in Austin
#7 Family Hotel in Austin
#37 Romantic Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Austin-Arboretum / NW staff and other travellers.
4 questions
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Brooklyn, NY
3 days ago
Santa Clarita, California

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Questions? Get answers from Homewood Suites by Hilton Austin-Arboretum / NW staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have not been disappointed with any room I have stayed in...”
 of 5 bubbles chrislP7515EV, 4 Jan 2017 | Read review
“The king size suites are spacious and roomy!”
 of 5 bubbles Cruz828, 2 Nov 2016 | Read review
“Ask for a room with a view.”
 of 5 bubbles kimf261, 1 Nov 2016 | Read review
“I loved my room on the first floor, but I think they are all good according to our family members.”
 of 5 bubbles donnasZ6097TQ, 26 Sep 2016 | Read review
“Stayed there twice, once two double bed suite and once a king suite. Both rooms did not disappoint”
 of 5 bubbles Cet807, 16 Jul 2016 | Read review
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