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Hampton Inn Austin - Arboretum Northwest

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#14 of 200 Hotels in Austin
Certificate of Excellence
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Hampton Inn Austin - Arboretum Northwest
Hampton Inn Austin - Arboretum Northwest
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904 Reviews from our TripAdvisor Community

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Showing 893: English reviews
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Pantego, Texas
Reviewed 4 days ago NEW

Our family was on a trip to another destination when an emergency came up for my mother, who has a myriad of health issues and we had to detour to a hospital. After admitting her and a long day, my dad and I checked in after 11pm. I had made reservations online while in the hospital room. When I arrived,...

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Helpful?
Thank Zookeeper93
Edrianna A, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Zookeeper93, I am so pleased to have read this review from you. I am so very happy that you have decided to share this with us, as I plan to share this with the rest of the staff here. From the moment you checked into your room, all the way down to the wonderful French Vanilla Creamer you loved, I...

Cincinnati, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Fantastic property! Wonderful staff! Good value. I highly recommend! I HAD vowed to NEVER stay at a Hampton Inn again after two horrible experiences. This stay changed my mind about the brand. No disappointments. I had no place to stay up until about 5 hours before arrival (okay, so I deliberately wanted to "wing it"). I looked on line hoping...

Review collected in partnership with Hampton
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Thank David R G
About Hotel's Favourite Review
Edrianna A, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

David R G, Our staff was so pleased when you decided to stay with us! We've had such a wonderful bond with you from beginning to end! I'm happy that you decided to take a chance with the Hampton Brand once again and that we were able to change your perspective. I'm pleased that the location ended up working itself...

Dallas, United States
Reviewed 5 days ago NEW

Great hotel in a central location. For the most part, the staff was really good and helpful. I would definitely return. I was able to bring my 5lb dog and did not have any issues with the accommodations. Thank you for allowing me and my spouse to experience a great holiday weekend in Austin.

Review collected in partnership with Hampton
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Helpful?
Thank Barbara M
Edrianna A, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Barbara M, Thank you for sharing you experience with us. I'm glad you found our hotel to be such a wonderful accommodation to you and your family. We at the Hampton Inn absolutely LOVE when our furry friends come to visit along with their guardians. The staff here does their absolute best to deliver and present the amazing product of...

Chicago, United States
Reviewed 6 days ago NEW

Staff are wonderful - very friendly and courteous. It's a very clean and comfortable hotel in a convenient location. No complaints. Request: would have liked hard boiled eggs for a quick protein breakfast on the go. Thank you.

Review collected in partnership with Hampton
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Helpful?
Thank mariamV6959HV
Edrianna A, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

mariamV6959HV, Thank you for taking the time to share you experience! Here at the Hampton Inn Northwest our staff does their very best to show their personalities and to make you feel like you're at home. I'm glad you found them to be so wonderful! Please feel free to visit us again the next time you are traveling to Austin....

Baytown
Reviewed 1 week ago

Excellent breakfast, awesome staff. Nice place very close to the domain. Located in north Austin. Easy access to highway. Free parking, quiet place with clean pool. In general Good experience. With the amount you pay I Highly recommend it. AC was a bit loud to me.

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Helpful?
Thank Alireza S
Edrianna A, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Alireza S, We love hearing feedback from our guests! Thank you very much for sharing. Our staff does their very best to exemplify excellent service and share their great personalities with others. Sounds like you did get to visit our nearby dining and shopping areas, I hope you enjoyed yourself there. We look forward to having you visit us again...

BUCHANAN DAM, United States
Reviewed 1 week ago

it was our anniversary and we stay in Austin I would like to stay on the upper floors so I can see the Domain at night and the traffic I will not stay at any other because they treat e like family and I like that

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Helpful?
Thank garyhV1797HN
Edrianna A, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

garyhV1797HN, Hope you had an incredible visit during you anniversary here in Austin! Glad to hear we were able to accommodate you in staying on a higher floor and getting a great view! We at the Hampton Inn Northwest do our best to go above and beyond our guests expectation. Treating you like family and welcoming you to your 'home...

texas
Reviewed 1 week ago

My husband and I stayed one night while attending a tourney. The restaurant right behind the hotel had good shrimp and cold beer. Very close to two movie theaters and shopping. I thought breakfast choices were a little light, but probably because we were wanting hard boiled eggs to eat on the go. Coffee was always available, which we appreciate....

Review collected in partnership with Hampton
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Helpful?
Thank segwayTexas
Edrianna A, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

SegwayTexas, We appreciate you taking the time to share you experience with us! We're glad you have an enjoyable time here in Austin. Sounds like you got to visit an array of our nearby shopping and dining areas! We always want to uphold the high standards that Hilton brands promotes itself to be. Our location is adds a nice attraction...

Houston, Texas
Reviewed 2 weeks ago

Hotel was above average, but room was loud. Sounded like pipes were being hammered like construction. Couldn't tell if it was road construction but room was away from highway. A suspect couple in the parking lot too. In car for hours. Homeless?

Review collected in partnership with Hampton
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Helpful?
Thank cheryl335
JacobHillGSM, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Cheryl335 Thank you for taking the time to post a review of our Hotel. We always appreciate feedback from our guest. We are glad to know that you felt our Hotel was above average. However, we do apologize for the loud noise you experienced. There has been some construction in the surrounding area of the Hotel. Most construction is...

Dallas, Texas
Reviewed 2 weeks ago via mobile

Edriannna (manager on duty) was very polite. Night staff (not sure if his name) went out of his way to find me extra makeup removers. Hotel room was very clean and comfortable. I was in town for the day only so I'm not sure about how convenient the hotel is to Austin attractions. The hotel was about 20mins from the...

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Helpful?
Thank Holly T
Edrianna A, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Holly T, I am please to hear our staff and I went beyond your expectations to make your stay comfortable and relaxing. We are conveniently located near The Domain and The Arboretum which consist of an array of shopping and dining areas; So the next time you do decide to stay with us, please take the time to visit these...

Kyle, Texas
Reviewed 2 weeks ago via mobile

I stayed at this hotel for a few nights after moving from Georgia. It was a quiet hotel, rooms were nice, beds comfortable. Breakfast was your standard breakfast. Staff was exceptionally friendly. Would stay again if needed

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Helpful?
Thank animals_r_my_world
Edrianna A, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

animals_r_my_world, Thank you for taking the time to write about your experience with us! Glad to hear you had a quiet and comfortable stay. Our staff does their upmost best to deliver that exceptional service you got to experience. I hope your move from Georgia was smooth and you enjoy living in the wonderful Austin area! Again, we appreciate you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Our Austin Arboretum hotel offers easy access to shopping and dining at The Domain and is only a quick drive to downtown Austin attractions. We offer free WiFi and complimentary breakfast to make you feel right at home. Visit our Hampton Inn Austin-NW/Arboretum hotel and soak in the Austin atmosphere today! ... more   less 

Additional Information about Hampton Inn Austin - Arboretum Northwest

Address: 3908 West Braker Lane, Austin, TX 78759-5300
Region: United States > Texas > Austin > Northwest Austin
Price Range: RM502 - RM902 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Austin - Arboretum Northwest 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Hampton Inn Austin - Arboretum Northwest Hotel Austin
Hampton Inn Arboretum Northwest
Austin Hampton Inn
Hotel Style:
#3 Family Hotel in Austin
#5 Best Value Hotel in Austin
#9 Romantic Hotel in Austin
#13 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Austin - Arboretum Northwest staff and other travellers.
6 questions
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Kent, Ohio
3 months ago
Kent, Ohio
3 months ago
Kingston-upon-Hull, United Kingdom
over a year ago
Porto Alegre, RS

See all questions (6)

Questions? Get answers from Hampton Inn Austin - Arboretum Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the side of the hotel away from the busy highway. It was very quiet.”
CarlaRoanoke_VA, 28 Nov 2016 | Read review
“get one near the lobby if you like coffee at all hours :-)”
, 16 Sep 2016 | Read review
“Move out from the elevators .... and target the 5th or 6th floor !”
pierrelQ5887XG, 10 Sep 2016 | Read review
“Be specific about your needs. They try hard to please.”
827michaelm, 22 Aug 2016 | Read review
“Check-in online and you can select your room.”
Peter_Apex, 10 Aug 2016 | Read review
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