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Embassy Suites by Hilton Austin Arboretum

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Embassy Suites by Hilton Austin Arboretum
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822 Reviews from our TripAdvisor Community

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Showing 814: English reviews
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Seattle, United States
Reviewed yesterday NEW

We love this hotel. It is very clean and has beautiful rooms. The complimentary breakfast is amazing. There is something for everyone's taste. They even cook to order. We also appreciated that there are plenty of tables for guests. Everyone was very helpful and friendly. We will stay here every time we come to Austin!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Gilberto R
Arlington, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

In the past when we've gone to Austin, we've always stayed at the Embassy Suites on I-35 (central). We chose this one because it was closer to our son's apartment..and it was a hit! Newly renovated, nice colors, open space, a couple of swans, great happy hour (full bar here) and warm employees. Now don't get me wrong, the other...

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Helpful?
Thank patlikestravel
About Hotel's Favourite Review
Philadelphia, United States
Reviewed 2 days ago NEW

wifi in rooms is terrible. not sure why, it's 2017... lobby was very nice, but rooms could be updated a bit. it looked like they were in the middle of construction during my stay so potentially this is ongoing. hotel is close to the domain which is great for shopping and restaurants

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank nicolemO219HX
Houston, Texas
Reviewed 3 days ago NEWvia mobile

We visited Austin for a family get together and booked 3 suite here. We were very happy with the accommodations. Rooms were spacious and clean. Cooked to order breakfast was great. Evening snacks were a bit skimpy with chips and dips, but drinks were great. Weekend manager on duty was everywhere really making guests feel welcome. The only suggestion I...

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Helpful?
Thank Bill38360
Dakar, Senegal
Reviewed 2 weeks ago

Everything was okay except the breakfast. Maybe it's been a while since I've stayed at Embassy Suites so it may have always been this way but the omelet was really dry, pancakes had a weird texture, bacon was drenched in too much oil, not much variety of fruit. The only truly satisfying breakfast items were the bagel and juice from...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Agatha A
Whitby, Canada
Reviewed 3 weeks ago

I'm usually a bit worried when a hotel has the large open center courtyard and the rooms all face inward from ground to top floor. The sound usually carries all the way up and makes for a noisy night. But the great thing about the rooms at this hotel is that they are very long. The sitting area is right...

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Helpful?
Thank Chris E
San Antonio, United States
Reviewed 3 weeks ago

I lover the unique atrium hotel design & the accommodations were very spacious and more than adequate for my needs. Staff was very pleasant & helpful.. and complimentary breakfast in the lobby was a better than average experience. Would definitely recommend for a stay in this part of Austin.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank A2028XWpatricks
Lafayette, Louisiana
Reviewed 3 weeks ago

During a recent business trip, Istayed at this hotel. All the staff were courteous and professional, especially the Director of Sales. Accommodations were clean and efficient. I would recommend this facility to anyone traveling to the area. The location near the Arboretum was an added benefit.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank robertsB7481HR
Austin, TX, United States
Reviewed 4 weeks ago

This hotel offers handy free shuttle service to destinations within three miles of the hotel, which you'll need to find a place where you can get online, as the wifi here is actually usable. Not a choice for business travelers who need to get things done. Mentioned this to numerous staff members, all acknowledged it was a major issue but...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank stevenhK4665SW
Paul D, General Manager at Embassy Suites by Hilton Austin Arboretum, responded to this review

stevenhK4665SW, Thank you for your review. I am very sorry you had troubles with our WiFi. As I mentioned to you when we spoke, we are changing WiFi providers on April 1st and are hopeful this will help to resolve our Wifi issues. I do hope you will be wiling to give us another opportunity the next time you visit...

Boulder, Colorado
Reviewed 4 weeks ago via mobile

Standard embassy like most others. Only issue was the breakfast egg chef, she stinks no idea how to make an omelette. Good location and clean n quiet. I'd stay here sgain. Room service was iffy. Bedrooms struggle to get wifi.

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Helpful?
Thank AEZ22

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Embassy Suites Austin - Arboretum, is just a short drive from downtown Austin and within walking distance of the Austin Arboretum's shops and restaurants. Located 20 minutes from the Austin-Bergstrom International Airport, our Austin Arboretum hotel is close to dining, the business district and the Austin technology hub near Charles Schwab, IBM and Microsoft. ... more   less 

Additional Information about Embassy Suites by Hilton Austin Arboretum

Address: 9505 Stonelake Boulevard, Austin, TX 78759
Region: United States > Texas > Austin > Northwest Austin
Price Range: RM700 - RM1,585 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Austin Arboretum 3.5*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct and Travelocity so you can book your Embassy Suites by Hilton Austin Arboretum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hotel Austin
Embassy Suites Austin
Arboretum Austin Embassy Suites
Austin Embassy Suites
Hotel Style:
#26 Family Hotel in Austin
#28 Business Hotel in Austin
#31 Romantic Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Austin Arboretum staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Austin Arboretum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“chose top floors...we didn't hear anything on either side with neighbors.”
 of 5 bubbles patlikestravel, 6 Mar 2017 | Read review
“6th floor rooms near the elevator”
 of 5 bubbles RobertSummers, 11 Dec 2016 | Read review
“Great breakfast”
 of 5 bubbles 1ICECREAM1, 24 Oct 2016 | Read review
“The corner rooms are huge, but any room at a Embassy Suites is nice.”
 of 5 bubbles okieroper, 30 Sep 2016 | Read review
“Located a few miles from 2 shopping centers, dozens of restaurants within walking distance.”
 of 5 bubbles 12sandyp, 24 Sep 2016 | Read review
5 of 5