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DoubleTree Suites by Hilton - Austin

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#22 of 197 Hotels in Austin
Certificate of Excellence
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DoubleTree Suites by Hilton - Austin
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899 Reviews from our TripAdvisor Community

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Showing 888: English reviews
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DURANT, United States
Reviewed yesterday NEW

This hotel is in a great location and the service was just fine (we did not require any service other than check-in). Overall we felt like the hotel was just worn out and in need of some refreshing. The hotel smelled bad from the lobby to our room. Not sure what the cause is other than maybe dirty carpet. Linens...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kristim477
Pittsburgh, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

The hotel is located by the capitol building and a short walk to the financial area. Our flight arrived early in the day. We checked our luggage and took a walk. They texted us a short time later when the room was ready. There was a kitchen with an apartment sized refrigerator, microwave, toaster, coffeemaker and dishwasher. The main living...

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Helpful?
Thank JoPittsburgh
About Hotel's Favourite Review
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear JoPittsburgh, I want to thank you for your review of our hotel and your generous comments about the hotel. I hope you have a chance to return soon to Austin and experience a little more about our city. Hospitably yours, Jim Reist, GM

Austin, United States
Reviewed 1 week ago

I love the location of the hotel! Rooms are updated and the location is close to everything! Staff was so accommodating. Beautiful rooms! Beautiful View! Saturday Breakfast Staff was SUPERB! Very friendly! Thank you for a great experience.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank tracycJ8482VR
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear Tracy, It is great to come back myself from spring break with my kids and yours is the first review I read. Thank you! It is great to hear that the staff was so helpful and your experience in Austin was great. I certainly hope we have an opportunity to host you again very soon! Sincerely, Jim Reist, GM

Spring, United States
Reviewed 1 week ago via mobile

Stayed just for an overnight but OMG. The absolute best stay, and I stay A LOT. If you're staying in Austin this hotel has to be your number one choice. Cookies aside, the staff were so accommodating and made sure we were TCO. Valet went above and beyond too. We visit Austin frequently and will always...always stay here. You should...

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Helpful?
Thank David K
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear David, Thank you so much for such a wonderful review. My staff will love your comments and I will share with all including the valet. It was great to hear Moe loved the stay as well! Sincerely, Jim Reist, GM

Delden, The Netherlands
Reviewed 1 week ago via mobile

Rooms are big (like always in the us) and clean. Staff is friendly. But the hotel is old fashioned. Small pool. Lobby and bar are not cosy. Breakfast is standard and not many (healthy) choices. Not far from downtown but you need a taxi.

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Helpful?
Thank Maarten0123456
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear Maarten, Thank you for taking the time to write a review. I appreciate your feedback and I will share the comments that we can address including perhaps adding additional healthy choices at breakfast. Thank you for your comment that the staff is friendly. Hospitably yours, Jim Reist, GM

La Canada Flintridge, California
Reviewed 2 weeks ago

The location of the hotel is great. Walking distance to UT. We walked to the capitol. Quick fasten ride to downtown and south congress. Highly recommend the hotel. Nice bar. Big rooms with big bathrooms and a small kitchenette.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank pcm928
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear PCM928, I really appreciate your very positive review of the hotel and I am very happy that you had a great time in Austin! I am glad that you enjoyed the bar and the rooms and our convenient location. I hope we will see you again soon! Sincerely, Jim Reist, GM

North Houston, Texas
Reviewed 2 weeks ago

Nice rooms. Nice staff! We were wanting something close the Texas Teacher Retirement. We got that and much more!! We also visited Franklins BBQ and Yeti Flagship location. We will stay here again in the near future.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank wendybS765MA
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear Wendy, It is wonderful to hear that you had a great time here in Austin. Austinites love to talk about who has the best BBQ and you hit our most famous one! I appreciate your comments about the staff and rooms and I hope you will have an opportunity to return soon! Jim Reist, GM

Reviewed 2 weeks ago

Rooms and employees very nice. Suite was large and spacious. Very clean. Valet parking was quick. Food was sub-par but the waitress was not knowledgeable. We had to ask for kids menus, child proof cups and extra napkins.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Pamela D
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear Pamela, Thank you for taking the time to review the hotel and mention how the rooms and employees were nice. I greatly appreciate your great rating, but I did note your comments regarding the food in the restaurant regarding the food and the need to accommodate the children. I will address today with the staff. Hospitably yours, Jim Reist,...

El Paso, Texas
Reviewed 2 weeks ago

Hotel is always busy with many groups staying there that are either visiting State Capitol, competing for a state title or bachelorette parties. Despite all of this, it is very quite and you do not notice the groups until you ride the elevator. Great room that allows you to eat out or in.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jph7378
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear JPH, I wanted to thank you for your review of the hotel. I am glad that you found the hotel quiet despite large groups and that you enjoyed the rooms as well. I hope you have an opportunity to return soon! Sincerely, Jim Reist, GM

Madison, Wisconsin
Reviewed 2 weeks ago

The suites are spaciousand comfortable. We had more than enough space and a kitchen as well (no stove) but micro, fridge and dishwasher. The staff was polite and helpful, the entire hotel clean and welcoming. Pool is small but there is also a small hot tub.

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Helpful?
Thank CAH6145
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear CAH, I appreciated your great review of our rooms! Your comments about the staff are very welcome and one of the key things I'm looking to find in reviews about the hotel. Thank you for taking the time to write your review. Hospitably yours, Jim Reist, GM

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to the DoubleTree Suites by Hilton Hotel Austin. Enjoy a warm greeting with a freshly baked chocolate chip cookie at this comfortable hotel. Among Austin, Texas hotels, this DoubleTree hotel places you in the downtown business district and within minutes of all that the city has to offer. Walk to the University of Texas and the Texas State Capitol from our Austin, Texas hotel, which is 11 miles from Austin Bergstrom International Airport. Visit the Sixth Street Entertainment District, Barton Springs Pool, or explore the area around this Austin hotel with our complimentary shuttle service. Corporate guests are in easy reach of many regional and national companies, the Austin Convention Center and favorite local restaurants and nightlife. Retreat to a spacious suite at the DoubleTree Suites Hotel Austin. All of our suites offer separate kitchens, living areas and private bedrooms in sophisticated surroundings. Upgrade to a two-bedroom suite, Penthouse or Executive suite for a wrap-around rooftop balcony with breathtaking city views. Host a meeting or event in this downtown Austin hotel's 5,000 sq. ft. function space, including the beautiful Rose Garden Terrace. Let our professional staff assist you from planning to execution. Stay fit in our fitness center, or relax in our heated, outdoor pool and patio deck. Savor delicious American or Southwestern cuisine in our 15th Street Cafe, open for breakfast, lunch and dinner, and then retire to our popular 15th Street Lounge. Book your stay at our Austin, Texas hotel and experience true Texas hospitality. ... more   less 

Additional Information about DoubleTree Suites by Hilton - Austin

Address: 303 W 15th St, Austin, TX 78701-1622
Region: United States > Texas > Austin
Price Range: RM899 - RM2,565 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton - Austin 3.5*
Number of rooms: 188
Reservation Options:
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Also Known As:
Doubletree Suites By Hilton - Austin Hotel Austin
Doubletree Hotel Austin
Doubletree Austin
Hotel Style:
#15 Romantic Hotel in Austin
#18 Business Hotel in Austin
#21 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton - Austin staff and other travellers.
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Questions? Get answers from DoubleTree Suites by Hilton - Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor”
 of 5 bubbles j0j0j0j0j0j0j0j0j0, 18 Feb 2017 | Read review
“Even numbered rooms face the incredible view of the Texas Capitol building. Great food in the restaurant”
 of 5 bubbles 727cjn, 15 Feb 2017 | Read review
“Request Downtown/Capitol View”
  • Comfy Furniture and large HDTV
  • Nice Living Room/Dining Room
  • Dining/Mini-Kitchen
  • Full Moon from Terrace
  • Terrace View of Capitol at Night!
  • Fabulous Bed & Pillows
  • Terrace View at Night!
  • Terrace View!
 of 5 bubbles williamscott1129, 12 Feb 2017 | Read review
“Higher floors for less road noise”
 of 5 bubbles 159camilley, 14 Nov 2016 | Read review
“We overlooked 15th Avenue. Very quiet rooms at all times.”
 of 5 bubbles deirdrem142, 28 Sep 2016 | Read review
5 of 5