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DoubleTree Suites by Hilton - Austin

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#23 of 200 Hotels in Austin
Certificate of Excellence
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839 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton - Austin
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Showing 830: English reviews
Goldthwaite, United States
Reviewed 2 weeks ago

The facility is a destination place and makes the guest feel special every day. The fitness center was excellent and the balcony was a nice place to relax in the evening. My room was spacious and had every comfort of home.

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Helpful?
Thank elenah163
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Thank you for taking time to share a review. We hope to see you again the next time you visit Austin. JB

Reviewed 3 weeks ago via mobile

I have stayed at the Doubletree for three consecutive years for a conference and was looking forward to seeing what they had done with the hotel. The lobby is nice but the chosen artwork, carpet, and deco throughout the building are unattractive and tacky. I'm very disappointed. The highlight was the comfy bed, but even that is not enough to...

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Helpful?
Thank Crystal D
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Thank you for your loyalty to DoubleTree Hotels and for sharing your feedback. Guest input, particularly from our return guests, is an important barometer for any hotelier. I believe your review pertains to the DoubleTree Hotel Austin which just completed an extensive renovation including their lobby. I will be sure to share your review with them as they are keenly...

Reviewed 3 weeks ago

Perfect place to stay if you are headed to a UT game as you can walk and avoid the crazy parking closer to campus. The hotel is older and the lobby is showing her age, but our room was large and lovely. The housekeeping situation was great; she seemed to go the extra mile in our room even re-wrapping my...

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Helpful?
Thank Camille Y
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Thank you for staying with us and for sharing a review. We agree our location is ideal for travelers visiting UT, the Capitol Building or any one of the many state associations who head quarter immediately adjacent to our location. Please feel free to contact the hotel directly prior to your next visit and we will be sure to accommodate...

Greenville, United States
Reviewed 3 weeks ago

Nothing really special at this hotel. Rooms are dated and not maintained. Beds are fine, but pillows are tiny and probably could have been stuffed into my boot sock. TVs old, and channel selection slim.

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Helpful?
Thank markmR1670CX
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Thank you for sharing your observations. We are always looking for areas we can improve or augment the property. We will utilize your feedback, along with all of our guests, to plan the direction of our renovations and improvements. JB

Texas
Reviewed 3 weeks ago

This hotel is conveniently located within a mile of venues on 6th and 7th Street and the University. The little suites are well equipped and functional. Indeed, it was nice to be in a hotel with a true sitting area in a "suite". The staff is friendly, albeit slightly overworked (I.e., only one bartender at night, not enough people to...

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Helpful?
Thank happyrelaxeddudes
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Thank you for sharing a review and praising our team. While we occasionally find ourselves a bit busier than we planned, the team never wavers in their commitment to our guests and I will be sure to share your recognition with them at our next staff meeting. Hope to see you again soon. JB

Chicago, Illinois
Reviewed 3 weeks ago

Staff was nice. However, I had to consistently request for my room to be serviced. They didn't ever change the sheets. When they did clean the room, they didn't clean the toilet, bathtub, kitchenette, and barely cleaned the bathroom sink. Good location, and amenities other than that.

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Helpful?
Thank zclayton
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Please allow me to apologize for the lack of Housekeeping service you experienced while you were with us last. We pride ourselves on exceeding guest expectations and we certainly did not achieve that end with your stay. Our commitment is to use your feedback to coach the team and avoid future service lapses moving forward. There is no more powerful...

Union City, California
Reviewed 3 weeks ago

Old, average accommodations. Good location, but overpriced for quality of rooms. Wifi did not work well in my from. I would not stay here for extended period. No shuttle service to/from airport so budget $30 for taxi each way.

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Helpful?
Thank DaxB2010
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Thank you for sharing a review and your concerns regarding our property. We are currently looking forward to some improvements in our facility including a complete revamp of our guest WiFi. You are correct we do not offer a shuttle to the airport but there are also less expensive alternatives to get to downtown. If your travels bring you back...

West Palm Beach, Florida
Reviewed 4 weeks ago

Great location for Book Festival attendees. Would DEFINITELY try to stay here again if we are lucky enough to return to Austin for future Book Festivals. Should have asked about nearest UPS or Mailbox Etc Store- woulda/coulda bought many more books but knew I had to pack books & keep suitcase under 50 pounds!

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Helpful?
Thank Kathi D
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

We were thrilled to see you enjoyed your stay! The Texas Book Festival is one of our favorite events on the Capitol grounds every year. Please feel free to ship packages directly to the hotel in advance of your arrival next year, we will be happy to hold them for you. (There is also a UPS Store just three blocks...

New York
Reviewed 4 weeks ago

I'm in Austin all the time and have stayed at most of the 4-5 stars in town. This is a reliable option with nice-sized rooms and a good location. No, it's not for your honeymoon, but the rooms are tasteful and much of Austin is at your doorstep (but not so close to have undergrads throwing up on your feet.)...

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Helpful?
Thank GoneTrippn
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Thank you for sharing a review, you underlined one of our great attributes, our location. We are close enough to the entertainment districts to be convenient, but just far enough away to ensure you get a good night's rest. We hope to stay in your Top 10! JB

Islamorada, Florida
Reviewed 4 weeks ago

Very clean, pet friendly, awesome staff, complimentary shuttle service to the local attractions close to the hotel. We would definitely stay here again when visiting austin Texas. I highly recommend this hotel.

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Helpful?
Thank Melissa N
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Thank you for the review and rousing endorsement! Our team is proud of the hotel and the service they provide, it is rewarding for them to hear from our guests that their efforts made a difference! JB

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to the DoubleTree Suites by Hilton Hotel Austin. Enjoy a warm greeting with a freshly baked chocolate chip cookie at this comfortable hotel. Among Austin, Texas hotels, this DoubleTree hotel places you in the downtown business district and within minutes of all that the city has to offer. Walk to the University of Texas and the Texas State Capitol from our Austin, Texas hotel, which is 11 miles from Austin Bergstrom International Airport. Visit the Sixth Street Entertainment District, Barton Springs Pool, or explore the area around this Austin hotel with our complimentary shuttle service. Corporate guests are in easy reach of many regional and national companies, the Austin Convention Center and favorite local restaurants and nightlife. Retreat to a spacious suite at the DoubleTree Suites Hotel Austin. All of our suites offer separate kitchens, living areas and private bedrooms in sophisticated surroundings. Upgrade to a two-bedroom suite, Penthouse or Executive suite for a wrap-around rooftop balcony with breathtaking city views. Host a meeting or event in this downtown Austin hotel's 5,000 sq. ft. function space, including the beautiful Rose Garden Terrace. Let our professional staff assist you from planning to execution. Stay fit in our fitness center, or relax in our heated, outdoor pool and patio deck. Savor delicious American or Southwestern cuisine in our 15th Street Cafe, open for breakfast, lunch and dinner, and then retire to our popular 15th Street Lounge. Book your stay at our Austin, Texas hotel and experience true Texas hospitality. ... more   less 

Additional Information about DoubleTree Suites by Hilton - Austin

Address: 303 W 15th St, Austin, TX 78701-1622
Region: United States > Texas > Austin
Price Range: RM689 - RM1,574 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton - Austin 3.5*
Number of rooms: 188
Reservation Options:
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Also Known As:
Doubletree Suites By Hilton - Austin Hotel Austin
Doubletree Hotel Austin
Doubletree Austin
Hotel Style:
#15 Romantic Hotel in Austin
#18 Business Hotel in Austin
#21 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton - Austin staff and other travellers.
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Questions? Get answers from DoubleTree Suites by Hilton - Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors for less road noise”
 of 5 bubbles 159camilley, 14 Nov 2016 | Read review
“We overlooked 15th Avenue. Very quiet rooms at all times.”
 of 5 bubbles deirdrem142, 28 Sep 2016 | Read review
“High floor rooms offer a great view of the city.”
 of 5 bubbles RIFOSTER, 26 Sep 2016 | Read review
“Rooms 1110 & 1114 are 2 bedroom suites facing the capital building”
 of 5 bubbles Christina757VB, 24 Aug 2016 | Read review
“city view, high floor”
 of 5 bubbles sublimegrrl333, 22 Aug 2016 | Read review
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