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We booked a non-smoking room through hotels.com the night before we arrived. When we arrived the clerk was very nice and helpful, the outside looked appealing but when we arrived to our floor the stench of cigerette and marijuana was overwhelming. Our room was dirty....More
I booked the hotel with a third party website. I got a great rate. I had a one bedroom Queen. Check in was quick with no fuss. I do wish they would have said exactly where the stairs were because they were a bit hard...More
Response from Manager_11525, General Manager at Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.Responded 22 February 2016
Thank you for sharing your experience with us. We appreciate you letting us know about the inconveniences you experienced. We are sorry for these issues, but are glad to read that you had a positive stay overall. I truly appreciate your comments about our comfortable...More
Very impressed how clean and home like this room was, wasn't expecting this. Quiet and peaceful. I would definitely stay here again. Staff was very nice and friendly also. Location was easy to get too as well.More
Thank Ronda R
Response from Manager_11525, General Manager at Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.Responded 26 January 2016
Thank you so much for taking the time to share your experience with us. I’m thrilled to read that we were able to exceed your expectations and provide you with a comfortable stay! It’s great to hear that you enjoyed our friendly customer service as...More
Stayed here for 5 days in October during the Formula 1 event. The ground floor room was spotless, very comfortable and quiet. I don't remember now who checked me in but the staff was very friendly and professional whenever I had to deal with them....More
Response from Manager_11525, General Manager at Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.Responded 20 January 2016
Thank you so much for posting a review of our property. We appreciate you letting us know about the cleanliness issue you experienced. We are sorry for this issue, but are pleased to read that you had a positive stay overall. I truly appreciate your...More
Stayed for 3 nights over the formula 1 weekend.
After a long haul flight and drive from Houston we were greeted by Louis who checked us in efficiently.
Full suite hotel but oddly no cooking or dining items in room, you needed to request from...More
Thank nicole c
Response from Manager_11525, General Manager at Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.Responded 3 November 2015
Thank you so much for posting a review of our property. Please accept our apologies that our amenities were not to your expectations. Still, I’m so pleased to read that you had a great stay overall. Once more, thank you for posting your review. We...More
US$86 - US$150 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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Also Known As
Extended Stayamerica Austin/Arboretum Hotel Austin ,