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Best Western Plus Austin Central

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711 Reviews from our TripAdvisor Community

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Showing 699: English reviews
San Francisco, California
Reviewed 6 October 2016

I know this hotel is going through renovations, which is not my primary problem (although, yeah the hotel should be discounted during the renovations). Mostly my problem is with the unruly guests, who I think may also be working on the renovations. At I think 4 or 5, the hotel provides an absolutely free happy hour in which they are...

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Helpful?
2Thank Nicole M
cvelasquez2016, General Manager at Best Western Plus Austin Central, responded to this review

Hello Nicole, I appreciate you taking the time to write about your past experiences while staying at our property, but am also disheartened to hear of your difficulties as well. I cannot emphasize enough that the comfort of my guests is of utmost importance to me and my staff. I have a strict policy of not allowing the consumption of...

San Diego, California
Reviewed 4 October 2016

Review collected in partnership with Ramada
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Thank RBSD24
cvelasquez2016, General Manager at Best Western Plus Austin Central, responded to this review

San Antonio, Texas
Reviewed 3 October 2016

Despite the remodeling it was a good stay. The front desk were friendly and professional. I have stayed at this location many times. The shower needs work the water flow was a trickle.

Review collected in partnership with Ramada
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Helpful?
Thank williamsK2802DA
cvelasquez2016, General Manager at Best Western Plus Austin Central, responded to this review

Hello William, Thank you for your loyalty and your kind words regarding our staff. I am very proud of each one of them and their conduct while assisting our guests. I have taken the necessary steps to ensure that you have sufficient water pressure each time you return. We look forward to seeing you again in the future. Respectfully, Ceasar...

Lubbock, Texas
Reviewed 30 September 2016

Outstanding staff building was under renovation but staff was very inviting and very professional. Even the workers that were part of the remodeling crews held door elevators and said have a great stay, great day and week. I was there for a state test and the worker wished me good luck on my exam. SIMPLY OUTSTANDING!!!

Review collected in partnership with Ramada
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Helpful?
Thank greglV8935IS
cvelasquez2016, General Manager at Best Western Plus Austin Central, responded to this review

Hello Greg, It brings me great joy to read your kind words about our entire staff. Thank you for taking the time to share your feelings about your experience with us. Our hope is to provide this same great service to you and all of our guests each time you come and visit us. I hope that the comfortable stay...

Dallas, Texas
Reviewed 27 September 2016

A little dirty from the renovation project. Also drinks in parking lot at 3am then in the hallways, not pleasant.

Review collected in partnership with Ramada
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Thank Q1916UTgregh
cvelasquez2016, General Manager at Best Western Plus Austin Central, responded to this review

Hello, Thank you for taking the time to write about your stay with us. We have heard you and are doing everything possible to complete all renovations quickly and efficiently. We are now in the final stages and look forward to completion in the coming weeks. We look forward to providing you a great experience in our newly completed property...

Odessa, Texas
Reviewed 27 September 2016

The hotel was being renovated at the time of our stay and we were not aware of this at the time we made our reservations. The room we stayed in was incomplete as renovation were still being made. I think customers should have received a discount. We would not have stayed had we known of the renovations.

Review collected in partnership with Ramada
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Thank raymondh680
cvelasquez2016, General Manager at Best Western Plus Austin Central, responded to this review

Hello Raymond, I would like to thank you taking a moment in your day to give us your opinion regarding your past stay with us. I am sorry that you were unaware of the renovations going on at the property. We have added notations on many internet platforms advising potential guests of the current work being done to the property,...

Houston
Reviewed 27 September 2016

the hotel under construction, but the over all experience was better than the given reviews, prior to booking, I read the review and wasn't certain if I should book a room, but I did and the hotel was very nice, yes it's going thru renovation, and its noticeable downstairs, I checked in on a Saturday and the worker had finished...

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Thank Jxhouston
Trophy Club, Texas
Reviewed 26 September 2016

Hotel is in middle of complete reno - which is long overdue , but nonetheless quite irksome. There is no registration desk so you have to use a makeshift table set up in the pool entrance hallway - made me think I was checking into some wretched refugee camp in Darfur or Southeastern Turkey. Pool was closed but looked awful....

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Thank William S
Dallas, Texas
Reviewed 25 September 2016

The Hotel is undergoing a major Re-Haul of the Lobby and Elevator Areas.. Although sort of a mess, the staff is so completely helpful and really go out of their way to make the situation less difficult. Not an easy stay, but I would stay there again as it is so convenient.

Review collected in partnership with Ramada
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Thank P2280ZFkevint
Corpus Christi, Texas
Reviewed 24 September 2016

Review collected in partnership with Ramada
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Thank roxannej925

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Whether you are traveling for business or pleasure, enjoy some downtime at our Best Western Plus® Austin Central hotel. We are conveniently located off I-35 just 10 minutes from downtown, the University of Texas, Dell Medical Center and the University of Texas Arena. Our non-smoking Austin hotel gives you easy access to vibrant city life and rejuvenating comfort. Join us Monday through Thursday evenings for our Manager’s Reception and savor cocktails and snacks Stay in touch with free Wi-Fi, cool off with a swim in our pool or lounge on our sun deck for the afternoon. Refuel each morning with our free full hot breakfast bar and get going with a workout in our fitness room. Mobility accessible rooms are available as well as a business center and meeting space. ... more   less 

Additional Information about Best Western Plus Austin Central

Address: 919 East Koenig Lane, Austin, TX 78751
Region: United States > Texas > Austin
Price Range: RM387 - RM1,295 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Austin Central 3*
Number of rooms: 137
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Also Known As:
Ramada Austin Central Hotel Austin
Austin Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Austin Central staff and other travellers.
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4 days ago
4 days ago
Weeki Wachee, Florida
over a year ago

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Questions? Get answers from Best Western Plus Austin Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Convenient location to UT austin and airport”
 of 5 bubbles RICHMAN888, 22 Aug 2016 | Read review
“There are no good rooms”
 of 5 bubbles basketballmom15, 9 Jul 2016 | Read review
“Let them know your needs and they will accommodate or provide an honest answer if they cannot.”
 of 5 bubbles incognitointexas8422, 23 Jun 2016 | Read review
“ask for room away from atrium they are quieter.”
 of 5 bubbles jonathanrM3185EO, 10 May 2016 | Read review
“if you need accessibility do not book a king room (4th floor only). Would not lower rate due to external booking.”
 of 5 bubbles U2420SBlisah, 7 May 2016 | Read review
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