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    Courtyard Austin Northwest/Arboretum

    9409 Stonelake Blvd, Austin, TX 78759-6514
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    24/12/2017 25/12/2017
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    Savings alert: 30% below average rate

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    Traveller (23)
    Room & Suite (23)
    Dining (6)
    Overview
    • Excellent41%
    • Very good36%
    • Average15%
    • Poor6%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (285)
    There are newer reviews for Courtyard Austin Northwest/Arboretum
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    11 - 15 of 277 reviews

    Reviewed 10 August 2017

    This hotel is in bad need of remodeling. It is getting old and rundown. Well below Marriott Courtyard standards. I was on the 2nd floor; VERY musty and smelled of mold and mildew. I was traveling with 3 other colleagues; they felt the same about...More

    Review collected in partnership with this hotel
    Thank Jeff K
    Response from Margaret T, General Manager at Courtyard Austin Northwest/ArboretumResponded 11 August 2017

    Jeff K, We truly appreciate your feedback on your stay at our hotel. We always strive to provide the best possible stay for all of our guests but we clearly fell short of your expectations. We would love to host your next stay to Austin...More

    Reviewed 31 July 2017

    First, the service here is courteous and thoughtful. Second, the room is very clean and comfortable. Third, "kingsize" bed is really king-sized and features a very comfortable mattress. Fourth, the location is excellent-- near retail outlets and many restaurants, not to mention the Austin Arboretum....More

    1  Thank Bob_in_NY
    Response from General M, General Manager at Courtyard Austin Northwest/ArboretumResponded 2 August 2017

    Thank you Bob for the five star review! We appreciate you letting us know that we met if not exceeded your expectations with the price and value that we provided. We are committed to doing so consistently for all our guests. We hope to see...More

    Reviewed 29 July 2017

    The staff here are great. Helpful with anything you need and friendly to boot. I had a great stay and will certainly recommend to others -- will return again the next time I'm in Austin. Clean, comfortable quiet room - great nights sleep!More

    Review collected in partnership with this hotel
    Thank Jaycrop
    Response from General M, General Manager at Courtyard Austin Northwest/ArboretumResponded 2 August 2017

    Jay, Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their...More

    Reviewed 28 July 2017

    I had reason to stay here on business. The staff were very helpful and the room was fine. This would be a good base if you had business in North Austin. It's also suitable for families. Breakfast was also very goodMore

    Review collected in partnership with this hotel
    Thank Corcodav
    Response from General M, General Manager at Courtyard Austin Northwest/ArboretumResponded 2 August 2017

    Thank you for staying with us and providing your feedback. Our staff takes great pride in what they do, and I will be sure to share your praise with them. We are pleased to know you had a pleasant stay overall, and we hope to...More

    Reviewed 20 July 2017

    Good service. They had my room key ready at arrival with the mobile check-in which doesn't always happen. That's why I do mobile check in, so I don't have to wait for them to get my keys ready. I like to walk in, say my...More

    Review collected in partnership with this hotel
    1  Thank tylersullins
    Response from General M, General Manager at Courtyard Austin Northwest/ArboretumResponded 21 July 2017

    Tyler, Thank you for taking the time to share your experience with us! We are glad to hear the positive feedback regarding your five star trip to Courtyard Austin Northwest/Arboretum. We look forward to welcoming you back again on your next trip.

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Restaurant
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Dry Cleaning
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Restaurant
    • Hot Tub
    Details
    • Price range
    • US$89 - US$238 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 102
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Booking.com, Priceline, Hotels.com, Travelocity, getaroom.com, Orbitz, Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your Courtyard Austin Northwest/Arboretum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Austin >
    • Northwest Austin
    • Also Known As
    • Courtyard By Marriott Austin Northwest/Arboretum Hotel Austin ,
    • Austin Courtyard ,
    • Austin Marriott
    Add Photo Photos
    Traveller (23)
    Room & Suite (23)
    Dining (6)
    Pool & Beach (3)
    Hotel & Grounds (27)
    Bathroom (8)
    Business Centre & Event Rooms (2)
    Nearby
    Nearby HotelsSee all 202 hotels in Austin
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    Embassy Suites by Hilton Austin Arboretum
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    .14 km away
     
    Renaissance Austin Hotel
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    1.19 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Aracely V
    5 April 2017|
    AnswerShow all 3 answers
    Response from Paula F | Reviewed this property |
    Not close at all
    0
    Votes
    Robert N
    21 March 2015|
    Answer
    Response from Aaron K | Property representative |
    Robert, We offer Starbucks coffee in the lobby 24 hours a day and our rooms have complimentary regular and decaf available for all guests to brew. Thank you!
    0
    Votes
    Room Tips
    "Don't use this hotel in cold weather months"
    Read review
    "The room is very spacious."
    Read review
    "Great location for shopping, restaurants!"
    Read review
    "Higher floors have a nice view of the nature outdoors"
    Read review
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