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Comfort Suites NW Lakeline

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Traveller (26)
Room & Suite (22)
Dining (4)
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Overview
  • Excellent51%
  • Very good31%
  • Average10%
  • Poor7%
  • Terrible1%
Travellers talk about
“cedar park area”(2 reviews)
“night clerk”(4 reviews)
“room was clean”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (140)
There are newer reviews for Comfort Suites NW Lakeline
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Traveller rating
70
42
14
10
2
Traveller type
Time of year
LanguageEnglish
70
42
14
10
2
Show reviews that mention
All reviewscedar park areanight clerkroom was cleanfirm mattressthe breakfast areatwo queen bedsresearch blvdcoffee tableyogurtwould definitely stay here againvery nice stayplenty of hot waterminute drivemini fridgethe entire hotelnext morningstayed for one night
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31 - 35 of 138 reviews
Reviewed 30 May 2016

This is a very nice hotel. Room was very spacious. Pool and hot tun a little small but ok. The only bad thing was it was very hard to find. We passed it 3 times before calling for landmarks in stay hereMore

Thank Donna W
Response from Meghan B, General Manager at Comfort Suites NW LakelineResponded 14 June 2016

Hi Donna W- Thank you so much for staying with us and for your review on TripAdvisor. We appreciate your feedback! We are so very sorry that you had trouble locating us. We are glad that the front desk was able to help you when...More

Reviewed 10 May 2016

This is the best place we have stayed in a long time. The staff was awesome. Meghan and David went above and beyond to make us feel comfortable. The room was updated and wonderful. Thanks for a great stay.More

Thank STEPHEN T
Response from Meghan B, General Manager at Comfort Suites NW LakelineResponded 25 May 2016

Hi Stephen- Thank you for your five star review on TripAdvisor! We are so delighted to hear that you enjoyed our staff and your room while visiting our Comfort Suites in NW Austin. Exceptional customer service is something we pride ourselves on, and it means...More

Reviewed 16 April 2016 via mobile

Heavy smoke smell when you enter the lobby and elevator. Room also smelled but not as bad I Could hear the highway noise quite a lot . Cannot close the curtains so the blinking signs outside is coming right inside your room Wifi is really...More

Thank michelle51313
Response from Meghan B, General Manager at Comfort Suites NW LakelineResponded 19 April 2016

Hi Michelle51313- Thank you for staying with us and letting us know about your experience. We are very sorry that you were not satisfied with your stay. We know how important Wi-Fi is to our valued guests, and we try to listen to our reviews,...More

Reviewed 27 March 2016 via mobile

Stayed here for 3 nights as part of a family trip in TX w/ our young adult children. Room was clean, but is a little worn & could use a few updates. As others have mentioned there are no towel racks in the bathroom which...More

Thank Janell D
Response from Meghan B, General Manager at Comfort Suites NW LakelineResponded 29 March 2016

Dear Valued Guest- Thank you so much for staying with us during your recent family trip to Texas. We hope you enjoyed your time in the Lone Star state! We are paying attention to all of our guest reviews and are working now to update...More

Reviewed 26 March 2016 via mobile

Stayed for three nights while visiting family and the Austin sites. Our room was clean and looked freshly remodeled but the bathroom could have used a new tub/shower... it worked fine but was old and dated looking. Breakfast was great and water and lemonade were...More

Thank andersbeme
Response from Meghan B, General Manager at Comfort Suites NW LakelineResponded 29 March 2016

Dear Valued Guest- Thank you for staying with us and for your review on TripAdvisor. We appreciate your feedback. We are currently in the process of refinishing the bathrooms and adding new amenities. We are reading all of our guest reviews and are making the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
US$91 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$91 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (26)
Room & Suite (22)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Kat C
11 May 2018|
AnswerShow all 2 answers
Response from JohnF023 | Reviewed this property |
Call the hotel because I don't have a clue.
0
Votes
Hayley L
12 April 2015|
Answer
Response from Meghan B | Property representative |
Hi Hayley- Thank you for your question. At this property, you must be 21 to rent a room. Hope to see you soon! Thanks again!
0
Votes
Room Tips
"If you want of view of anything, ask for a room ending in an even number."
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"Away from the freeway/elevator."
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"We were on the third floor and seemed a good spot to avoid highway/road noise"
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"Call Ahead ALWAYS or go online!"
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