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Best Western Plus Austin City Hotel

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#24 of 197 Hotels in Austin
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Best Western Plus Austin City Hotel
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964 Reviews from our TripAdvisor Community

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Showing 921: English reviews
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Castle Rock, Colorado
Reviewed 2 days ago NEW

Very clean very nice hotel staff treated me very nicely at check-in period pool and jacuzzi one of the nicest that I've been to in a while. Looking for a good place to eat had many Suggestions by Hotel staff

Review collected in partnership with Best Western
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Helpful?
Thank Tracy M
San Antonio
HOTEL’S FAVOURITE REVIEW
Reviewed 7 November 2016

Made a one night reservation here because I wanted to see an jazz concert that was in town and did not want to drive back to San Antonio that evening. Front desk staff was very courteous at both check in and check out. Reserved a King suite which had living room with couch, bedroom, a full bath in each room,...

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Helpful?
1Thank STEVEN D
About Hotel's Favourite Review
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review

Thank you so much for staying. Our location really is so convenient , not only for getting around but for being close to the Austin iconic attractions. You sound like you were comfortable and rested and that is our goal. We are here for you, and we hope we are now your preferred Austin hotel. See you soon?

New Orleans, Louisiana
Reviewed 3 days ago NEW

Really enjoyed my stay. I work at a Best Western myself, so of course I started to compare the hotel to the one that I actually work at. All I have to say is the hotel was in a great location & I have a amazing stay

Review collected in partnership with Best Western
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Helpful?
Thank K7912TOjustinc
Chicago
Reviewed 4 days ago NEW

Hotel was beautifully rehabbed recently. Rooms are very nice. Only a couple things they did cheaply, like the toilet seats don't stay in place. Great breakfast. Generally fantastic except for first floor rooms on back parking lot that are not safe or secure.

Review collected in partnership with Best Western
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Helpful?
Thank Nan W
Reviewed 4 days ago NEW

So close enough to downtown that you save money and can take cabs for 10$. Helpful staff. Only complaints are morning noise before 10am at pool and poor covers. Overall good score but don't go to denny's close by- yikes

Review collected in partnership with Best Western
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Helpful?
Thank steph b
Barcelona, Spain
Reviewed 1 week ago via mobile

Unfortunately not any positives. - Very noisy, next to the motorway - Very strict with check in (3 pm) and check out times (11 am). In fact very rude when advising you to leave ;) - Old carpets and lack of ventilation makes the hotel and especially the room very smelly - Very poor breakfast, and disposable plates and cutlery...

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Helpful?
Thank BRAEEvan
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review

Thank you so much for staying and for sharing your experience. Please accept our apologies for any inconvenience caused you. Our staff tries very hard to accommodate our guests' special requests. We do check people in early when rooms are available and we grant late check outs when it is feasible. During high occupancy and special events these requests are...

East Sussex, United Kingdom
Reviewed 1 week ago via mobile

Nice clean room, comfortable king bed, light-proof windows, quiet air-conditioning, decent bathroom and happy staff. Only negative comment was the preponderance of disposable plates and plastic cutlery at the breakfast buffet (which was more varied day to day than most motels). You can't spread.cold butter with a plastic knife! 8) And all within a mile or so of the South...

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Helpful?
Thank FulhamPete
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review

Thank you so much for staying and for sharing your experience. We appreciate all feedback and work to incorporate our guests' suggestions whenever it is feasible. I am glad you were comfortable and well rested. Hope you are back very soon!

Edmonds, Washington
Reviewed 2 weeks ago

About 15 minuets from airport and 3 minutes from town. Right on I-35 easy to get to hotel. Many restaurants near by. Swimming pool fitness center and sandwich shop. For the area how close to town free parking nice rooms I will stay there again on my next trip.

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Thank paul00358451
Philadelphia, Pennsylvania
Reviewed 2 weeks ago via mobile

Stayed one night with my son who's in the Air force stationed in Lackland TX. Unfortunately it rained all weekend so not much walking. It was very clean, comfortable beds, nice bar, HOT TUB, pool. Guest laundry was nice since we got muddy at Hope Park.

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Thank 1luv66
Austin, Texas
Reviewed 3 weeks ago

Stayed here for a convention. Rooms were very clean and updated. Staff was very accomodaing. Great location in relation to all things nearby. Easy on and off access to IH 35. I would recommend this hotel to anyone and would stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank harleycharlie2017

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Please join us Monday evenings for social hour from 5pm-7pm in the lobby. Snacks and non-alcoholic beverages provided. ... more   less 

Additional Information about Best Western Plus Austin City Hotel

Address: 2200 S Interstate 35, Austin, TX 78704-4436 (Formerly Clarion Inn and Suites Conference Center)
Region: United States > Texas > Austin
Price Range: RM629 - RM1,156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Austin City Hotel 3*
Number of rooms: 154
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Cheap Tickets, Travelocity, Priceline and Best Western so you can book your Best Western Plus Austin City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Clarion Inn And Hotel Austin
Clarion Hotel Austin
Clarion Austin
Austin Clarion
Hotel Style:
#7 Green Hotel in Austin
#12 Best Value Hotel in Austin
#19 Romantic Hotel in Austin
#23 Family Hotel in Austin
#52 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Austin City Hotel staff and other travellers.
20 questions
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Stroudsburg, Pennsylvania
1 month ago
Phoenix, Arizona
2 months ago
Victoria, Texas
7 months ago
San Francisco, California

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Questions? Get answers from Best Western Plus Austin City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had pool view”
 of 5 bubbles paul00358451, 8 Mar 2017 | Read review
“We stayed there on Monday and hotel was extremely quiet; our room was on the south - side of the hotel opposite side end to the bar & grill.”
 of 5 bubbles bianeyr, 27 Feb 2017 | Read review
“Ask for a room far from the highway as noise can be an issue from I-35.”
 of 5 bubbles NYTravelerBD, 27 Feb 2017 | Read review
“U shaped building, rooms on the inside look onto the pool, not the highway.”
 of 5 bubbles 238andrewp, 10 Feb 2017 | Read review
“Near the pool”
 of 5 bubbles Rathkids, 29 Jan 2017 | Read review
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