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Candlewood Suites - Austin Arboretum-Northwest

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Candlewood Suites - Austin Arboretum-Northwest
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77 Reviews from our TripAdvisor Community

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Showing 76: English reviews
1 review
Reviewed 23 October 2016 via mobile

For my first time staying at Candlewood, I can say I'm very pleased with this location. Super friendly staff and clean rooms. Not a far drive from downtown, and plenty of places nearby. Definitely will stay here again as I frequently visit Austin.

Thank angiemariestone
Wharton, Texas
Level Contributor
100 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 9 October 2016 via mobile

I've been to Austin before and downtown is great to visit once but gets old (or I'm old) and pricey. This was a nice spot only 5 min away from excellent restaurants. Clean room, comfy bed, and everything you need. It did smell like smoke at the entrance but not in our room.

Thank Weaton13
San Antonio, Texas
Level Contributor
461 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
Reviewed 6 July 2016

Spent 2 nights at this location for a weekend getaway using my rewards night points. Although this is not my preferred Marriott property, it is acceptable for business or pleasure. The room seemed newer remodeling and the full studio kitchen has everything you need. If not already in the room you can check the items out from the locker on... More 

1 Thank RetiredArmyRANGER
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 June 2016

I have stayed here before. Great location and always clean. Good value. The Whole Food store is close for a great bottle of wine or breakfast. There is also a Mexican Restaurant next door that has great margaritas!

Thank dwhearne
San Juan, Texas
Level Contributor
105 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 4 June 2016 via mobile

I had never stayed at a Candlewood but it was the closest hotel to my sister's house in the IHG group. I was a bit skeptical. So it was pleasant to be welcomed as a Platinum Ambassador, and given a nice, clean room. It was at the end of the hall, which is always a plus for me...away from the... More 

Thank Fronterizo
Richmond, Texas
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 May 2016 via mobile

Nice little unexpected experience. The room was great! Hotel didn't have breakfast, but provided a variety of concessions that were reasonably priced. Room service was once a week, but they'll give you what you need. Not bad...

Thank marcush677
Del Rio, Texas
Level Contributor
264 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
Reviewed 9 May 2016

Had never been to Candlewood Suites and was delighted with the difference! No lobby - just a small area with a registration desk. Pleasant check-in experience. Free coffee in a separate room with a well stocked small store. Large hotel room with a full kitchen. Comfortable, clean, quiet. TV had DVD and VHS player. Interesting concept of an area in... More 

Thank djfluth
1 review
Reviewed 8 May 2016 via mobile

I love this place. We visit at least 2-3 times a year. Pet friendly which is very important to me . Walking distance to great Restaurants. Movie Theater right across the street Room service is great. Outside grilling available.

Thank Donnetta A
Guildford, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 May 2016

Candlewood is great if you are looking to avoid the high prices of the city centre and require additions such as a kitchen and free laundry, great if you are on business. Being out of town the hotel is pretty quiet but there are bars, restaurants and shops within walking distance. For supplies for the room it is best to... More 

Thank Jacob G
Houston, Texas
Level Contributor
110 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 17 April 2016 via mobile

My wife and I stayed here 2 days. It is a minimal amenity hotel, providing linen changes once a week. More frequent needs are accommodated at the front desk. No restaurant nor complementary coffee in the lobby. A full kitchen was in our room, with coffee and tea available for preparation. The room was clean and queen bed was fairly... More 

1 Thank Gregory M
Jamie F, Guest Relations Manager at Candlewood Suites - Austin Arboretum-Northwest, responded to this review

Thank you for taking the time to tell us about your experience at our property. We are sorry to here you had no hot water on the morning of your departure. There were no hot water outages during your stay and maintenance checked your suite after departure to find the hot water working. It's still a mystery why your hot... More 

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  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Candlewood Suites is not your traditional hotel, and that is the best part! At the Candlewood Suites Austin Arboretum NW we put the amenities where they really count; in the rooms! That means a suite with a full kitchen and plenty of space to stretch out! Each suite has a full kitchen complete with microwave, full sized refrigerator and all your utensils and pans to cook with. Work efficiently at your executive desk with two separate phone lines, free hi speed internet, check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy a DVD borrowed from the hotel in your DVD player. Work off some stress in our fitness center or visit our Candlewood Cupboard. In the Candlewood Cupboard you can purchase meals, snacks, and sundry items at value prices. ... more   less 

Additional Information about Candlewood Suites - Austin Arboretum-Northwest

Address: 9701 Stonelake Blvd., Austin, TX 78759
Region: United States > Texas > Austin > Northwest Austin
Price Range: RM366 - RM630 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites - Austin Arboretum-Northwest 2.5*
Number of rooms: 125
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Also Known As:
Candlewood Suites - Austin Arboretum-Northwest Hotel Austin
Candlewood Austin
Austin Candlewood Suites
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites - Austin Arboretum-Northwest staff and other travellers.
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Questions? Get answers from Candlewood Suites - Austin Arboretum-Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want your room to be even quieter, avoid rooms over-looking the car park”
 of 5 bubbles jacobg92, 2 May 2016 | Read review
“We had a Basic Suit: Queen Bed with sofa (nonsmoking) no. 133.”
  • Relaxing part of room
  • Bedroom
 of 5 bubbles pavels701, 27 Jan 2015 | Read review
“ask for a room on the side away from I-35.”
 of 5 bubbles citizenoftheworld42, 11 Nov 2014 | Read review
“Rooms facing the little wooded area are super quiet & queen suites are only on the ends!”
 of 5 bubbles 235shelbyp, 1 Apr 2014 | Read review
“The one bedroom is a good size.. all studio's are the same size, but the same is not true for the one bedrooms..”
 of 5 bubbles SameerA221, 10 Jan 2014 | Read review
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