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Candlewood Suites - Austin Arboretum-Northwest

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Traveller (38)
Room & Suite (36)
Dining (7)
Overview
  • Excellent31%
  • Very good44%
  • Average9%
  • Poor7%
  • Terrible9%
Travellers talk about
“whole foods”(6 reviews)
“purchase food”(2 reviews)
“extended stay”(4 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Airport Transportation
Suites
Fitness centre
2 Star Hotel
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (94)
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LanguageEnglish
29
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All reviewswhole foodspurchase foodextended stayclean roomsfull size refrigeratorbusiness tripafter midnightlocation is greatfresh fruitfront desk staffeasy accesskitchenettecupboardtvlinenshingesarboretum
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31 - 35 of 93 reviews
Reviewed 4 March 2016 via mobile

My husband and I stayed at this location for a few days in December to visit family in the area. The first room issued to us reeked of curry! We immediately asked for a different room, and the front desk person was very apologetic for...More

Thank Diane F
Response from Jamie F, Guest Relations Manager at Candlewood Suites - Austin Arboretum-NorthwestResponded 15 March 2016

Sorry to hear you won't be staying with us in the future. We would love to have an opportunity to make this up to you.

Reviewed 3 March 2016 via mobile

Stayed here not too long ago and it was not bad!! The staff we experienced were nice and friendly, and the little outdoor patio area is very relaxing, to say the least. I just wish we had better luck with the our coffee maker because...More

Thank edamamefairy
Response from Jamie F, Guest Relations Manager at Candlewood Suites - Austin Arboretum-NorthwestResponded 15 March 2016

Thank you for taking the time to tell us about your experience. We look forward to serving you again.

Reviewed 4 February 2016

This was an outstanding value and stay. Least expensive hotel in the area by far. Warms were great. Staff was great. The picture you see in the listing is what the rooms really look like. Stayed there for 3M half marathon. Could not ask for...More

Thank Jaime L
Reviewed 3 January 2016 via mobile

Great quiet location in the arboretum area and great special rates. Clean with new and nice amenities. More details given here for a better review. Still more excruciating details. And yet more detail.

Thank Hilary B
Response from Jamie F, General Manager at Candlewood Suites - Austin Arboretum-NorthwestResponded 5 January 2016

Thank you for your kind review. We hope to see you again soon!

Reviewed 27 October 2015 via mobile

Queen bed Suite: Clean and tidy with several everyday amenities. Bed was nice, pillows soft, really enjoyed the set up of the whole room. Tv had 360 rotation, entire room had several shelves and storage nooks even the bathroom. Honestly surprised it came with popcorn!...More

Thank rachenry0405
Response from Jamie F, Front Office Manager at Candlewood Suites - Austin Arboretum-NorthwestResponded 9 November 2015

Thank you so much for your kind review. I'm glad you enjoyed the many amenities our property offers. The hair dryer bag is the same color as the nooks in the bathroom and can be difficult to find. Next time your at our property let...More

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Best Value Properties in Austin, TX
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Airport Transportation
Dry Cleaning
Meeting Rooms
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Details
Price range
US$97 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$97 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (38)
Room & Suite (36)
Dining (7)
Business Centre & Event Rooms (2)
Questions & Answers
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girl93stang
31 May 2016|
Answer
Response from djfluth | Reviewed this property |
The only way to find out is the telephone the hotel front desk and ask. Questions the front desk might ask include how long you will be gone. Will you be gone a day or a month?
0
Votes
citizenoftheworld42
13 September 2014|
Answer
Response from Jamie F | Property representative |
I apologize for the delay in our response. There are several different ways to get to Concordia University. They all take between 20 to 25 minutes from Candlewood Suites Austin NW, located 11 to 12 miles depending on which... More
0
Votes
Room Tips
"Ground floor room near front desks very loud"
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"For wheelchair accessibility, get the first floor as the elevator can be cumbersome for wheelchairs..."
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"Top floor was quiet"
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"Try a different hotel first"
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