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Hilton Garden Inn Austin Downtown/Convention Center

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#51 of 197 Hotels in Austin
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Hilton Garden Inn Austin Downtown\/Convention Center
Hilton Garden Inn Austin Downtown/Convention Center
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1,152 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Austin Downtown/Convention Center
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Showing 1,127: English reviews
Lubbock, Texas
Reviewed 5 February 2016

This is a nice hotel in downtown Austin with many restaurants, bars, entertainment, within walking distance. My King room was spacious and equipped with microwave, refrigerator and keurig coffee maker. I was here for a business conference and would definitely recommend this hotel for a business conference. Of note, with many people trying to get on elevators, the wait was...

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Thank jlcintexas
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear jkintexas, Thank you for choosing to stay at our hotel. I am glad to hear that you enjoyed your stay and that our team was helpful! I will be sure to share your comments with them. I hope you will return should your travels bring you back this way. Best Regards, Blake Doran

Orange County, California
Reviewed 3 February 2016

This hotel rocks! I enjoyed the jacuzzi room overlooking downtown Austin. It was such a wonderful room. A separate living room and bedroom with two bathrooms was very nice. Excellent location near all the main areas of downtown festivities! The pool was fun too! Swimming in December in a heated pool was a real plus! Excellent service at this Hotel....

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Thank elaine s
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Elaine S, I am happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. We sincerely appreciate the feedback and kind words, we look forward to the opportunity of welcoming you back to our property in the near future.

Houston, Texas
Reviewed 2 February 2016

This was a one night business trip stay, and I couldn't be more pleased. The staff was super friendly, the location was perfect and the restaurant was magnificent. The location was perfect walking distance to local bars and restaurants. The view from the restaurant was very nice because you got a nice city view. Being that my trip was in...

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Helpful?
Thank Erika D
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Erika D, Thank you for taking a moment to share your experience. We sincerely appreciate your feedback here at The Hilton Garden Inn and the kind words! I am happy to read the comments about your recent stay and glad that you found our staff, the location and amenities of our hotel to your satisfaction. We would be thrilled...

Dallas, United States
Reviewed 2 February 2016

HGI in downtown Austin is fabulous! The breakfast was amazing, plentiful and very fresh and delish. Even homemade salsa. The staff was super friendly and the view amazing! I will definitely stay at this location again.

Review collected in partnership with Hilton Garden Inn
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Thank Grace N
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Grace N, Thank you for taking a moment to share your experience. We sincerely appreciate your feedback here at The Hilton Garden Inn and the kind words! I am happy to hear you found our staff and breakfast to your satisfaction!. We look forward to welcoming you back to our property in the not too distant future.

Chicago, Illinois
Reviewed 2 February 2016

Perfectly average hotel with pleasant staff. Quiet and clean, nothing special in the amenities. There's a bar/restaurant on the top floor with a view, but it's nothing special. I had free Wifi as a Hilton Honors member which worked fine. Heating system in my room was rather loud. Not much else to say. Simple, basic, clean.

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Thank Michael M
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Michael M, Thank you for taking a moment to share your experience. We sincerely appreciate your feedback here at The Hilton Garden Inn and we look forward to welcoming you back to our property in the not too distant future.

Hitchcock, United States
Reviewed 1 February 2016

Older Hotel but neat and clean...breakfast was excellent...walking distance to convention center...walking distance to great restaturants...staff very friendly and helpful... Take your own pillows...their pillows were horrible

Review collected in partnership with Hilton Garden Inn
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Thank Sandi B
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Sandi B, Thank you for taking a moment to share your experience. We sincerely appreciate your feedback here at The Hilton Garden Inn. I am happy to hear you found your stay to your satisfaction and we are very sorry your were unhappy with our pillows. We will take your comments under consideration as we continue to work on...

Denver, United States
Reviewed 31 January 2016

"pool" is a large hot tub outside of the lobby; city view or highway view; on 6th street--would highly recommend venturing outside of 6th street for culture, food, entertainment, and to avoid the homeless (they are a little aggressive vs my hometown).

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Thank Sandra D
Cleveland, United States
Reviewed 28 January 2016

The Hilton Garden Inn was a pleasant stay. Attractive room, short walk from both the Conference Center and the music on 6th St. Lovely views and good breakfast at reasonable price. Happy Hour bar specials also very good.

Review collected in partnership with Hilton Garden Inn
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Thank Lynda N
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Lynda N, Thank you for taking a moment to share your experience. We sincerely appreciate your feedback here at The Hilton Garden Inn. I am happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon…safe travels!

Wellington, Colorado
Reviewed 27 January 2016

The room was clean, well equipped, comfy bed. The bathroom was a little small but manageable. The front desk staff was friendly. All you would expect of the brand. It was very close, like 1/2 block, from what I think is the end of 6th street. 6th street is where I hear you find the music, mostly, and entertainment, mostly....

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Helpful?
Thank Erin N
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Erin N, Thank you for taking a moment to share your experience. We sincerely appreciate your feedback here at The Hilton Garden Inn. I am happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon…safe travels.

Israel
Reviewed 26 January 2016

Stayed here a couple of nights on business. The hotel is "not bad": The room was spacious and clean, staff hospitable and helpful. While within a (somewhat long) walking distance from the business district, state senate and Lady Bird lake, the hotel is not really close to any of the above. Breakfast is decent (though somewhat pricey). The water in...

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Thank watergrinder
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear watergrinder, Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay. At Hilton Garden Inn, we promise to do whatever it takes to ensure...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Ideally located in the heart of downtown Austin, offering first-class hospitality in the "Live Music Capitol of the World." We are steps from the business district, the legendary 6th Street and the Warehouse District. ... more   less 

Additional Information about Hilton Garden Inn Austin Downtown/Convention Center

Address: 500 N Interstate 35, Austin, TX 78701
Region: United States > Texas > Austin
Price Range: RM864 - RM2,521 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Austin Downtown/Convention Center 3.5*
Number of rooms: 254
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com and Cheap Tickets so you can book your Hilton Garden Inn Austin Downtown/Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Austin Downtown Hotel Austin
Austin Hilton Garden Inn
Hilton Austin
Hotel Style:
#5 Green Hotel in Austin
#66 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Austin Downtown/Convention Center staff and other travellers.
3 questions
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Bend, Oregon
2 days ago
Chicago, Illinois

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Questions? Get answers from Hilton Garden Inn Austin Downtown/Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room had a great view of Austin skyline.”
  • Great view of Austin!
  • Very comfortable room.
 of 5 bubbles mskents, 15 Mar 2017 | Read review
“Ask for a High up City view”
 of 5 bubbles 942BrianD942, 18 Feb 2017 | Read review
“Ask for a view of the capitol, otherwise you will overlook a parking lot”
 of 5 bubbles theoze, 12 Feb 2017 | Read review
“Rooms on the east or south side may be quieter but it is Austin and outdoor music is part of the city ambiance.”
 of 5 bubbles 84Hokie, 6 Jan 2017 | Read review
“5th floor is best. We were on the 4th floor and could hear people above us.”
 of 5 bubbles sjsnedecor, 5 Jan 2017 | Read review
5 of 5