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Very nice location, my first time in the area but unfortunately a very bad experience with hotel staff and management. I've stayed at plenty hotels for business travel and personal travel and this is the first time I've experience a cleaning staff removing items from...More
1 Thank queenyb421
Response from GM_AloftAustinDomain, General Manager at aloft Austin at the DomainResponded 3 weeks ago
Thank you for the response and for staying with us during your time in Austin. Please keep in mind, that thief of personal items is something that is unheard of for our property as evident in our other guest reviews. For further details...More
Queen beds for a very relaxing and invigorating sleep. This is very important after a long day.
Great room distribution and cleanliness.
Located at the Domain along very nice stores and restaurants within walking distance.
Thank A TripAdvisor Member
Response from GM_AloftAustinDomain, General Manager at aloft Austin at the DomainResponded 2 November 2017
Thank you for the great review from your recent stay. We love to hear the great comments about our staff, beds, and location. We hope we made your stay in Austin memorable.
We look forward to seeing you again soon.
Stayed for 3 nights in November as part of a business trip. The room was clean, simple and basic with a good comfortable bed. For some reason I was given a wheel chair accessible room so the bathroom was huge but kept flooding each time...More
Thank Gier J
Response from GM_AloftAustinDomain, General Manager at aloft Austin at the DomainResponded 5 February 2018
Dear Gier J,
Thank you for the feedback from your recent stay. We are happy to hear you took in some of our services while you were at the property including the gym, breakfast, complementary tea and coffee. Glad to hear you would return for...More
Aloft is pretty simple and straight-forward. Great location. Friendly staff. Bed was super comfortable with nice pillow selection. Room is big enough and totally adequate. Nothing fancy but I enjoyed it and will definitely stay here again.More
Response from GM_AloftAustinDomain, General Manager at aloft Austin at the DomainResponded 22 January 2018
Thank you for the great feedback from your recent stay. Happy to hear you enjoyed the location, bedding, and staff. Our rooms are a bit on the small side, but it has everything you need!
Thank you again, we look forward to seeing...More
This was not a cheap overnight stop, $250 which included breakfast.
For the price I expect top end service but this place is little more than an overpriced budget hotel. Seriously, plastic cutlery, paper plates and minimal choice and service at breakfast? I expect better...More
1 Thank Blueangels
Response from GM_AloftAustinDomain, General Manager at aloft Austin at the DomainResponded 5 January 2018
Thank you for the feedback from your recent stay. We apologize for disappointment you had with our service offerings and room design, but happy to see your room was comfortable and clean. We will be addressing the staff issues you mentioned in your...More
Response from GM_AloftAustinDomain | Property representative |
Hello there! We are around 12-13 miles from downtown depending on your desired destination in that area. Traffic is pretty heavy during rush hour times but the trip with no traffic is around 20 minutes. Thank you!