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Courtyard Austin North/Parmer Lane

CourtyardUS$88*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Courtyard Austin North\/Parmer Lane
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168 Reviews from our TripAdvisor Community

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Showing 165: English reviews
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Houston, Texas
Reviewed 2 weeks ago

We were very comfortable at the Courtyard, welcomed warmly by the front desk manager (can't remember her name) and our room was clean, pillows were comfortable (I usually travel with my own but forgot this trip). The bartender was the only disappointment - we got there a little before closing, the FD Manager said we'd be fine to take our...

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Helpful?
Thank Sissatx
General M, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Sissatx, Thank you for taking the time to share feedback from your recent stay. Although we are happy to hear you experienced excellent customer service at the front desk and had a comfortable stay overall, I sincerely apologize for your experience at the bar. We always strive to provide our guests with the best possible experience and I have shared...

Reviewed 3 weeks ago via mobile

My bed was just plain noisy!! It was uncomfortable and hard! The staff was nice and location superb with walking trails. Right off the 35 and close to downtown and reasonable distance to the airport. Update your beds and my future ratings would increase....that was the only drawback for me.

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Helpful?
Thank Cypressman
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for providing us feedback from your recent stay. I am very sorry that the bed was uncomfortable, I understand how important a good nights rest is while traveling. I am pleased you enjoyed the rest of your visit. I hope you will consider us on your next trip to Austin.

San Jose, California
Reviewed 10 April 2017

Typical Courtyard if you are used to staying at Courtyards. The standout here is the service as they are outstanding in all aspects. I've gotten coffee at odd hours, needed toiletries, and they always come through with no problems and a smile. The best was when there was freezing rain and I was able to get something from the kitchen...

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Helpful?
Thank Dan H
General M, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for taking the time to share your detailed feedback with us. It was great hearing that our staff had a positive impact on your stay. We hope to have the opportunity to welcome you again and make your future stays five stars.

Dallas, Texas
Reviewed 4 January 2017

Good clean hotel. Pleasant rooms, good beds, could replace love seat, as it is so low, like sitting on the floor. Halls are quiet . Staff friendly, bistro ok, pricey. Great location if you don't have to go downtown. Far enough north to avoid much of i35 traffic. Plenty of parking, easy on and off freeway

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Helpful?
Thank jfp01
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for your property review! I am glad you enjoyed the staff and location. We do offer a nightly happy hour in the bistro with appetizer and drink specials. We are also very close to the domain, which is a great alternative to Downtown Austin.

Cedar Rapids, Iowa
Reviewed 14 December 2016

I usually don't stay at Courtyards, so I wasn't sure what to expect. Front desk folks were very extremely pleasant. The room was great. Lots of places for storing things in your room. However, I find it annoying that the prices for food and drink in the lobby was not posted anywhere. I would stay here again, though I miss...

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Helpful?
Thank TaurusMom
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for letting us know you had a pleasant stay! Courtyards feature a made to order breakfast and Starbucks's coffee along with some grab and go items as well as evening food and beverage. I look forward to your next visit!

El Paso, Texas
Reviewed 3 December 2016 via mobile

Came to a business meeting and stayed for 2 nights, a Wednesday and Thursday evening. It wasn't too busy and there was plenty of parking. The girls at the front desk were friendly, pleasant, and very helpful. They definitely aren't stingy with the towels which is a huge plus. My biggest complaint and the main reason behind the low rating...

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Helpful?
Thank Victoria P
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

I appreciate your review, very sorry to hear you did not like the bed however I am pleased the staff and location were good.

minnesota
Reviewed 2 December 2016

This room was clean with comfortable king bed. The shabby mismatched love seat should be replaced. It has a mini refrigerator and microwave. Free WiFi. No wall safe which surprised me. Einstein Bagels is a short walk away.

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Helpful?
Thank luciearl
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

I appreciate your review, and thank you for recognizing our great staff. We will be renovating soon and replacing all the furniture. I hope you will consider us on your next visit!

Addison, Texas
Reviewed 27 November 2016 via mobile

nice, clean, friendly staff.. good breakfast my family and i enjoyed it. the bed is good and comfortable. You will have a good nice aleep. ask the staff to have a room higher floor that is not face to highway ;-)

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Helpful?
Thank zc88
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

I appreciate your review very much, we hope you will return to the hotel when your travels bring you back to Austin!

Houston, Texas
Reviewed 26 October 2016

Was very impressed with this hotel until I discovered an extra credit card charge - apparently for "smoke damage". The hotel manager, Ms. Emily Nebrasky, said that she personally inspected the room and noticed the smoke damage. Neither my husband nor I smoke. We never have. We had no guests in our room. While there I did notice a slight...

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Helpful?
Thank Aliza M
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for speaking to me today on the phone, I am sorry for the misunderstanding regarding the smoking fee. I hope you will consider us for future stays.

Dallas, Texas
Reviewed 12 October 2016 via mobile

The room was comfortable, clean, and the beds were excellent. Slept really well while we were there. They did not have a complimentary breakfast, but there is an Einstein Bagel within walking distance.

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Helpful?
Thank VegTraveller_79
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you! Glad you were comfortable and got some good sleep while you were here, our breakfast is a great option and is made fresh to order right in our lobby. I hope you will return!

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Our Courtyard Austin North hotel located on Parmer Lane near I-35 offers easy access to the offices of Apple, Dell, General Motors and HP. Guest perks include a free shuttle service within a 5-mile radius (7am-9am/3pm-9:30pm)and free property-wide WiFi. Stay productive in our lobby's individual media pods or collaborate with others at the Bistro communal table. Before getting to work, start your day with a healthy breakfast and Starbucks coffee from our Bistro then come back for evening happy hour and dinner. Relax in your room with flat-screen TVs, microwave, mini-fridge and plush Marriott bedding. While on the road, you can still keep up with your routine at our 24-hr fitness center and indoor pool. Our ideal location near downtown Austin, Lake Travis and the Domain along with our valuable amenities make us the top choice among hotels in North Austin. ... more   less 

Additional Information about Courtyard Austin North/Parmer Lane

Address: 12330 N Interstate 35, Austin, TX 78753-1301
Region: United States > Texas > Austin
Price Range: RM427 - RM859 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Austin North/Parmer Lane 3*
Number of rooms: 145
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Also Known As:
Courtyard Austin North/Parmer Lane Hotel Austin
Hotel Style:
#35 Romantic Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Austin North/Parmer Lane staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You want it quite - ask for a room to the backside.”
gerincam, 19 Sep 2016 | Read review
“The hotel was quiet. I think that any room would be great.”
drstolte1, 6 Jun 2016 | Read review
“All the guests seem to be happy with their rooms.”
MitchK464, 6 Nov 2015 | Read review
“Upper floors are likely quieter.”
384kevinf, 14 Oct 2015 | Read review
“PIck one away from the highway if you are a light sleeper”
nldogbert, 25 Jul 2015 | Read review
5 of 5
Courtyard
US$88* /night
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Prices are for 1 room, 2 adults
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