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The Westin Austin at The Domain

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#30 of 197 Hotels in Austin
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The Westin Austin at The Domain
The Westin Austin at The Domain
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917 Reviews from our TripAdvisor Community

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Showing 893: English reviews
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Cypress, Texas, United States
Reviewed yesterday NEWvia mobile

We are regulars at Westins all over. This one is not exception. Great room, fabulous folks, and snappy service. It is just what you would expect from a Westin. It is located in the heart of a shopping city. Much to do locally. It was extremely close to where the convention was taking place with little or no real traffic...

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Thank Elizabeth E
Austin, Texas
Reviewed 2 days ago NEW

Great location in the Domain close to shopping and restaurants. Check in was smooth and my SPG status was recognized. Room was clean and well appointed. The bed was very comfortable and we had a great nights sleep. Check out process was easy and I liked the fact that they had free onsite parking. I would recommend this hotel to...

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Thank atx518
Reviewed 5 days ago NEWvia mobile

Perfect location to enjoy the Domain - walking distance to everywhere in the development. The room was clean and modern, but bland. The staff was friendly. The bar was decent. The pool looked tiny but the workout room looked pretty nice (didn't have a chance to enjoy either). Self-parking was easy and free.

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Helpful?
Thank Wendy S
Alexa L, Sales Coordinator at The Westin Austin at The Domain, responded to this review

Thank you for taking the time to provide us with feedback! We are so glad that you took advantage of the amenities that our property has to offer. On your next visit, check out Urban Grill at dinnertime! We hope to see you back again with us soon!

Austin, Texas
Reviewed 5 days ago NEW

Had a staycation here while our house was under renovation. Pros: Front desk staff was great, very friendly and attentive! Rooms were very clean. Dog friendly. Excellent location to walk around the Domain - restaurant, bars and shopping. Golf cart shuttle will take you around if it's too hot or far. Small refrigerators in the room. Cons: Parking lot spaces...

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Helpful?
Thank Jake D
Alexa L, Sales Coordinator at The Westin Austin at The Domain, responded to this review

Hi Jake, Thank you so much for taking the time to provide us with such detailed feedback! Receiving this kind of information always helps us improve, and we always want to be able to provide superior service to our guests. We would like to sincerely thank you and your family for choosing our property to be your home away from...

Texas
Reviewed 4 weeks ago via mobile

My husband and I stayed two nights in a king size bedroom. (Room 324) BAD: The view was a roof and nothing more than that. (Disappointing) The bathroom door was HUGE and heavy...could there not be a simpler way to design that? GOOD: service was nice. The bath shower was AMAZING! We had a few drinks at the bar and...

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1Thank grayfish4
Alexa L, Sales Coordinator at The Westin Austin at The Domain, responded to this review

We appreciate your feedback about your stay here with us! We are so glad that you both got to experience several of the amenities that we offer here at the property, and hope that you get to come back and enjoy even more in the future! Dinner at Urban is quite an experience with the live music entertainment, definitely worth...

Surrey
Reviewed 4 weeks ago

I spent a few days here just before Christmas. Everything was very good . Food, room layout, staff, foyer, bar. I would have given full marks but there were a few things that could have been improved ...the iphone docking station for older models, the TV was slightly old ...but still HD. These are petty points. But I just don't...

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Helpful?
Thank SurreyFamilyof5
Alexa L, Sales Coordinator at The Westin Austin at The Domain, responded to this review

Thank you for taking the time to provide us with such detailed feedback about your stay! This helps us make improvements to our property, and we will be sure to look into updating our electronics for the near future. We hope to see your family again very soon, and thank you for choosing to stay with us this holiday season!

Reviewed 5 weeks ago via mobile

Stayed here for a conference. Was very surprised at the level of attention to details. I really appreciated the complimentary water and helpful staff. They called us a golf cart type transfer to a restaurant in the Domain. Very helpful overall. Room was excellent with a comfy bed. Will definitely plan a non-business trip here.

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Thank Shf40
Alexa L, Sales Coordinator at The Westin Austin at The Domain, responded to this review

Thank you for taking the time to provide us with such fabulous feedback about your stay! We are so glad that you enjoyed your time here with us and we are looking forward to your return! Please let us know if there is anything that we can do to make your next stay even more special.

Chicago, Illinois
Reviewed 21 January 2017 via mobile

Stayed at westin Domain in Austin last week and found it to be very comfortable. Clean,nice bedding and rain shower in a generous sized bathroom. Good towels, but could use an upgrade to name brand toiletries. Easy and free parking. Lots of shopping and restrurants near.

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Helpful?
Thank nancee6338
Alexa L, Sales Coordinator at The Westin Austin at The Domain, responded to this review

Thank you so much for taking the time to provide us with feedback about your stay! We are glad that you enjoyed your stay here with us, and look forward to welcoming you back again very soon! For a special dining experience on your next trip to Austin, try our on-site restaurant Urban An American Grill!

New Jersey
Reviewed 19 January 2017

Fairly generic hotel in a large mall complex -- clean and new. There are plenty of restaurants within walking distance. Also plenty of shops but nothing very practical like a supermarket or pharmacy. Staff were friendly but many didn't seem to know the area as well as one might expect -- they weren't familiar with public transit options to downtown...

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Thank Xman_7
Alexa L, Sales Coordinator at The Westin Austin at The Domain, responded to this review

Thank you for taking the time to provide us with feedback about your experience. We are glad that you enjoyed the property and the friendliness of our staff. We will do our best to make sure that our staff is more knowledgeable about local transportation to cater to those traveling downtown. We hope to see you back again very soon!

Reviewed 18 January 2017 via mobile

I booked a few nights at the last minute looking for somewhere to pass the New Year. I called the hotel and asked the person who answered the phone if she knew of anything in the area that was having a party. She offered the hotel's celebration and said she would call me back with additional venues. She called me...

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Helpful?
Thank Michael R
Alexa L, Sales Coordinator at The Westin Austin at The Domain, responded to this review

Michael, Thank you so much for taking the time to provide feedback about your stay here with us! We are thrilled that you were able to experience the excellent service that we strive to provide every day here at the Westin Austin at The Domain. The Domain is growing everyday, and we would love to have you all back here...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Austin at The Domain is located in the heart of The Domain, one of the premier locations in North Austin, featuring upscale shopping, dining, and entertainment. Downtown Austin is also just 15 minutes away, where travelers love the excitement of 6th Street where you can explore the best live music, great restaurants, and sophisticated shopping. This hotel also boasts a wide range of amenities inlcuding Spa Réveil, a resort-style Outdoor Pool, and a state-of-the-art fitness center. Guest rooms are highlighted by luxury bedding, large LCD TVs, and select rooms with stunning Austin views. The Westin at the Domain offers a premier location with luxurious amenities making it one of the best Austin, TX hotels. ... more   less 

Additional Information about The Westin Austin at The Domain

Address: 11301 Domain Dr, Austin, TX 78758-7796
Region: United States > Texas > Austin > Northwest Austin
Price Range: RM811 - RM2,099 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Austin at The Domain 4*
Number of rooms: 341
Reservation Options:
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Also Known As:
The Westin Austin At The Domain Hotel Austin
Hotel Style:
#10 Family Hotel in Austin
#15 Luxury Hotel in Austin
#18 Romantic Hotel in Austin
#19 Business Hotel in Austin
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Questions & Answers

Questions? Get answers from The Westin Austin at The Domain staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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