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11/06/2017 12/06/2017
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    Extended Stay America - Austin - Northwest - Research Park

    12424 Research Blvd, Austin, TX 78759-2315
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    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$71
          US$71
          US$71
          Traveller (27)
          Room & Suite (15)
          Dining (1)
          Extended Stay America - Austin - Northwest - Lakeline Mall
          87 reviews
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          Extended Stay America - Austin - Arboretum - North
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          Holiday Inn Express & Suites Austin NW
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          Overview
          • Excellent23%
          • Very good18%
          • Average12%
          • Poor11%
          • Terrible34%
          Travellers talk about
          Free Wifi
          Free Parking
          Pool
          Non-Smoking Rooms
          Room Service
          Family Rooms
          Fitness centre
          Kitchenette
          Multilingual Staff
          Pets Allowed
          Wheelchair Access
          Business Centre
          Self-Serve Laundry
          2.5 Star Hotel
          All hotel details
          Offers from Extended Stay America - Austin - Northwest - Research Park
          Special Offer: Save up to 10% TODAY!
          Hotel deals
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          Extended Stay America - Austin - Northwest - Lakeline Mall
          87 reviews
          #130 of 201 hotels in Austin
           
          Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.
          88 reviews
          #145 of 201 hotels in Austin
           
          Extended Stay America - Austin - Arboretum - North
          48 reviews
          #146 of 201 hotels in Austin
           
          Holiday Inn Express & Suites Austin NW
          57 reviews
          #120 of 201 hotels in Austin
           
          Rooms
          11 Jun12 Jun
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          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (105)
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          1 - 5 of 105 reviews

          Reviewed 3 weeks ago

          A family member spent several months at this hotel between January and April in a king room. The king room has a bedroom separated by doors from the living area, and includes 2 TVs. It's actually a nicely-sized space with ample room for 2-3 people....More

          Thank SusanAndJim
          Response from 00esa, General Manager at Extended Stay America - Austin - Northwest - Research Park

          Thank you for reviewing our hotel. We appreciate you pointing out our well-appointed rooms, on-site facilities and the convenience of our location, for fellow travelers online. Our goal is to provide a clean, comfortable and well-maintained hotel with a friendly staff at a good value,...More

          Hotel's Favourite
          Reviewed 19 July 2016 via mobile

          This hotel is a great value for the money. I have stayed here many times and the customer service is second to none. Management on down, go out of their way to meet your needs. Room is almost like a small 1 bedroom apartment. Pool...More

          Thank sterling s
          Response from Manager_11525, Manager at Extended Stay America - Austin - Northwest - Research Park

          We appreciate you taking the time to write such a positive review about your stay. I am pleased to read that we provided not only excellent customer service, but also accommodations to your liking for an affordable price. Once more, thank you for posting your...More

          Reviewed 5 weeks ago

          Bathtub had bondo or some other material layered over the original bathtub. It was peeling off in large strips. No way was I able to bathe or shower. Carpet was filthy and sticky. I will never again stay in this or any of the Stay...More

          Thank Linda R
          Response from 00esa, General Manager at Extended Stay America - Austin - Northwest - Research Park

          Linda, thanks for being our guest. I am so disappointed to see your experience and apologize for the inconvenience you experienced. Though we appreciate you sharing details so we can take steps to prevent these issues in future. Please consider staying with us again so...More

          Reviewed 23 April 2017 via mobile

          We decided to go to this hotel, because it was one of the "affordable" ones, at $200 per night, no less, and because it had a pool. When we arrived, we realized the placed was dirty, and really poorly maintained. The bathroom is just filthy...More

          Thank Celinechouchane
          Response from 00esa, General Manager at Extended Stay America - Austin - Northwest - Research Park

          Thank you for feedback of your stay. I am very disappointed to see that your feedback referenced the description of our hotel as "filthy". Our promise to our guest includes a commitment to providing a clean, fresh environment and I am very sorry that did...More

          Reviewed 12 April 2017

          Drove in from Dallas. Arrived before 10 pm only to find that this so called "hotel" had given away my room despite the fact that I had already paid for it. The staff was completely unprofessional and unapologetic. I didn't get past the lobby but...More

          Thank Michael U
          Response from Manager_11525, Manager at Extended Stay America - Austin - Northwest - Research Park

          I am truly sorry for any inconvenience that you may have to deal with. Please accept our apologies regarding the lack of customer service you received and that you were not able to get the room you booked. Thanks to your feedback, we can continue...More

          Extended Stay America - Austin - Northwest - Lakeline Mall
          87 reviews
          #130 of 201 hotels in Austin
           
          Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.
          88 reviews
          #145 of 201 hotels in Austin
           
          Extended Stay America - Austin - Arboretum - North
          48 reviews
          #146 of 201 hotels in Austin
           
          Holiday Inn Express & Suites Austin NW
          57 reviews
          #120 of 201 hotels in Austin
           
          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Self-Serve Laundry
          • Room Service
          • Meeting Rooms
          • Business Centre with Internet Access
          • Multilingual Staff
          • Room amenities
          • Microwave
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$76 - US$133 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 120
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Extended Stay, Priceline, Hotels.com, Travelocity, Cheap Tickets, TripOnline SA, Cancelon and HotelsClick so you can book your Extended Stay America - Austin - Northwest - Research Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Texas >
          • Austin
          • Also Known As
          • Extended Stay Deluxe Austin-Northwest-Research Park Hotel Austin ,
          • Extended Stay Austin ,
          • Austin Extended Stay
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          Traveller (27)
          Room & Suite (15)
          Dining (1)
          Pool & Beach (1)
          Hotel & Grounds (21)
          Bathroom (6)
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          Questions & Answers
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          Room Tips
          "Security will be better for rooms located near the lobby."
          Read review
          "Find another hotel."
          Read review
          "My best advice is to avoid staying here especially with your family and kids"
          Read review
          "Don't. Not at this location,"
          Read review
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