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    Extended Stay America - Austin - North Central

    8221 North I-35, Austin, TX 78753
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    08/10/2017 09/10/2017
    US$75
    US$67
    SAVE US$8
    US$71
    US$67
    Traveller (59)
    Room & Suite (21)
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    Overview
    • Excellent10%
    • Very good10%
    • Average7%
    • Poor19%
    • Terrible54%
    28 Jul 2017
    “roaches in room”
    13 Jul 2017
    “You'll Probably Want to Avoid This One”
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Kitchenette
    Pets Allowed
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Austin - North Central
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (128)
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    11 - 15 of 126 reviews

    Reviewed 14 July 2017

    Although the hotel staff is friendly and apparently well meaning, this place is sort of a joke. It's situated right across from I-35, and there are no restaurants or stores nearby. There are many folks on extended stay at the Extended Stay, but they're not...More

    Thank NorCalCraig
    Response from 00esa, General Manager at Extended Stay America - Austin - North CentralResponded 15 July 2017

    We are disheartened to read your review. Please accept our sincere apologies for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we...More

    Reviewed 12 July 2017

    It's a standard ESA. Not so good, not so bad. But what annoys me about this place is that there has been nothing at the breakfast area three days in a row. Breakfast is sparse to begin with when provided. In this particular hotel there...More

    Thank coolfire01
    Response from 00esa, General Manager at Extended Stay America - Austin - North CentralResponded 14 July 2017

    Although you liked some aspects of our hotel, we are sorry for not living up to your expectations and regret the inconvenience it caused. I have shared your concerns with my entire team in an effort to improve our service and facilities. We hope to...More

    Reviewed 12 July 2017

    Clerk was bothered by my timing, people were everywhere in the parking lot hanging out, I didn't feel safe to park my car in unlit spaces, bathroom water pressure was very low, very bad signal on internet and cutting in and out, BUGS everywhere, people...More

    Review collected in partnership with Extended Stay
    Thank 784roderickw
    Response from 00esa, General Manager at Extended Stay America - Austin - North CentralResponded 14 July 2017

    Roderick, please accept our sincere apologies for not living up to your expectations. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our services...More

    Reviewed 10 July 2017

    The restroom was dirt and they didn't have any towels for my stay. The phone was missi g from my room and they told me that they didn't have any more. I had one remote control in the room and they told me that they...More

    Review collected in partnership with Extended Stay
    Thank K9998WWstephanieb
    Response from 00esa, General Manager at Extended Stay America - Austin - North CentralResponded 11 July 2017

    We are disheartened to read about the problems you experienced and please accept our sincerest apology for what transpired. Our management team is taking steps to ensure future guests do not encounter the same issues. We truly hope you will give us another chance to...More

    Reviewed 5 July 2017 via mobile

    had made a reservation for 2 nights but left and checked out the following day- somebody was trying to break in thru the window early morning, staff was rude and requests made for an additional towel was not accommodated. Filthy hallway...More

    Thank buttercrunch
    Response from 00esa, General Manager at Extended Stay America - Austin - North CentralResponded 8 July 2017

    Thank you for your feedback, your comments are alarming and we appreciate you letting us know in this forum. The safety and security of our guests and employees is a top priority. Please know this is an isolated incident and we hope to have you...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Outdoor pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$66 - US$142 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 118
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Cancelon and Hotwire so you can book your Extended Stay America - Austin - North Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Austin
    • Also Known As
    • Extended Stay Austin ,
    • Austin Extended Stay
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    Traveller (59)
    Room & Suite (21)
    Dining (3)
    Pool & Beach (3)
    Hotel & Grounds (51)
    Bathroom (5)
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Go north on 135 about 3 miles and there are many better options."
    Read review
    "You have to ask for silverware, plates, etc. They will happily provide it, but you DO have to ask or you..."
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    "Just don't book this hotel! It cost to much to be this crappy."
    Read review
    "backside of hotel is quieter"
    Read review
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