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Extended Stay America - Austin - Downtown - Town Lake

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Traveller (23)
Room & Suite (21)
Dining (2)
Overview
  • Excellent12%
  • Very good18%
  • Average31%
  • Poor14%
  • Terrible25%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
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Offers from Extended Stay America - Austin - Downtown - Town Lake
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Offers from Extended Stay America - Austin - Downtown - Town Lake
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (303)
There are newer reviews for Extended Stay America - Austin - Downtown - Town Lake
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All reviewscenter for the performing artsgreat ratebed was comfortablehotel is in a great locationwhataburgerstovebat
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91 - 95 of 296 reviews
Reviewed 10 December 2015

Room was clean, staff was friendly, convient location if you don't mind a 10 minute walk to the convention center. Surrounded by great restaurants and steps away from SoCo, the bat bridge, and the park.

Thank Amanda M
Reviewed 27 November 2015

The entire hotel was not well maintained. The initial room we were given had bugs and the bathroom had not been cleaned. The common areas were unkept. Issues were reported and minimally addressed. Hotel does not maintain the rooms and asks you to bring dirty...More

1  Thank atxco
Reviewed 21 November 2015

I usually am big on following trip advisor reviews, however, having waited until last minute and our need to stay in an as close to possible downtown location, we ended up booking this hotel. We checked in around 11pm, and as instructed rang the front...More

Thank gsudie
Response from Manager_11525, General Manager at Extended Stay America - Austin - Downtown - Town LakeResponded 9 December 2015

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed that mission. As this hotel’s manager, I can assure...More

Reviewed 16 November 2015 via mobile

Clean rooms and friendly staff... Easy access to downtown...wish they had coffee out past 9:30 :( but all in all a good place to stay... 1 last thing asked for late checkout night when checked in wish they would tell housekeeper about check outs ..hate...More

Thank Tnewmark73
Reviewed 12 November 2015

We were visiting Austin for FFF music festival at Auditorium Shores so we selected this hotel based solely on location. This property was okay, but tired and showing obvious signs of wear. The free breakfast was basically beverages and fruit and oatmeal, so good enough...More

Thank OHShutterbug
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$114 - US$287 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$114 - US$287 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (23)
Room & Suite (21)
Dining (2)
Questions & Answers
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mathadchetan
23 April 2016|
Answer
Response from Carol M | Reviewed this property |
I stayed there the last week of February with a group and there were no problems.
1
Vote
mathadchetan
21 April 2016|
AnswerShow all 2 answers
Response from Sue E | Reviewed this property |
You should call them and ask, I am not sure.
0
Votes
740happytraveller
15 April 2016|
Answer
Response from Sue E | Reviewed this property |
Not that I know of, the cab ride was only $21
0
Votes
Room Tips
"Cancel the reservation and get another hotel."
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"Ask to ensure your room has silverware and plates. They have them available but, don't always place them..."
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"Rooms away from 1st St and the front parking lot would be quietest."
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"Stay in another hotel for better rooms."
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