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Rooms are clean, spacious and the location was perfection.
I was especially impressed with the front desk team. They greeted us, always smiled and were incredibly helpful with directions, food suggestions, etc.More
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Thank Calvin C
Response from 00esa, Manager at Extended Stay America - Austin - Downtown - 6th St.Responded today
Calvin, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you were treated exceptionally well by our staff. Everyone from our team has appreciated you for highlighting their excellent service. Reviews such as yours mean a...More
Lovely room and convenient for 6th and Dirty 6th, reception staff were very helpful and you can grab a coffee and a granola bar in the morning to see you on the way !!! Would definitely recommend this hotel for price and location.
Response from 00esa, Manager at Extended Stay America - Austin - Downtown - 6th St.Responded 24 October 2017
Thank you for sharing your wonderful review of Extended Stay America. We are delighted to read you enjoyed your comfortable room along with the service delivered by our courteous associates. We appreciate your recommendation and look forward to welcoming you back soon.
How this hotel has 3 stars is beyond me. We arrived for a business trip on November 12th, 2017. I got checked in and headed to my room. I walked in and the first thing I noticed was that the kitchen floor was sticky. The...More
Response from 00esa, Manager at Extended Stay America - Austin - Downtown - 6th St.Responded yesterday
Thank you for choosing to stay with us on your trip. We're extremely sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we do extend our...More
Chose this hotel bc it was the least expensive and closest to Zilker Park.
When they advertise breakfast, they mean oatmeal packs and granola bars. Good luck finding a spoon.
The bathroom near the breakfast area is locked and you need to get a key...More
Response from 00esa, Manager at Extended Stay America - Austin - Downtown - 6th St.Responded 3 days ago
Thank you for your feedback. Although you liked our location, we are sorry for the issues you had while being here and regret the inconvenience it caused. This is not the type of review we are accustomed to receiving, and it is very disappointing to...More
Mold on the ceiling in the bathroom; elevator floor looked like it hadn’t been cleaned in years; mold on the shower curtain; air vents look like they have never been cleaned.
Complained to the manager on duty, no refund. It was just.. thanks for letting...More
Thank Tammy H
Response from 00esa, Manager at Extended Stay America - Austin - Downtown - 6th St.Responded 6 days ago
Tammy, please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable...More
US$113 - US$260 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Also Known As
Extended Stayamerica Austin - Downtown -Town Lake Hotel Austin ,