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Hilton Austin Airport

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#45 of 197 Hotels in Austin
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Hilton Austin Airport
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992 Reviews from our TripAdvisor Community

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Showing 978: English reviews
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Katy, United States
Reviewed yesterday NEW

There is no-way in hell I would ever stay there again. The TV was so small for the size of the room you could not see it. The iron was broken and leaked fluid on the floor. The breakfast was a bad joke on me and my wife. No, I would definitely never stay there again, and will share this...

Review collected in partnership with Hilton Hotels & Resorts
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Thank jamespK6028NJ
Frisco, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

I snagged really cheap flights out of Austin to Orlando, but the catch was they were early in the morning flights. Living near Dallas the solution was simple. Drive down the evening before and grab a room at the airport hotel. I had points with Hilton so this was an easy choice. This hotel was exactly what we needed. It...

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1Thank squirrel4569
About Hotel's Favourite Review
Britt U, General Manager at Hilton Austin Airport, responded to this review

Thank you very much for your review. The location of the hotel could not be better for exactly what you described. Like you, I love all the new technology that Hilton has that makes traveling a little easier. I am so happy you and your family enjoyed your stay and hope you had a good time in Orlando.

Nashville, Tennessee
Reviewed 1 week ago

Most of my travel is because of my work. So I've been to many hotels in many cities. My first thought about this hotel, because it's 4 minutes from the airport, that the airport noise would be an issue. Not the case. I never heard an airplane, let alone any other noise. My room was spotless, the lobby, the halls,...

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Thank Kingy026
Britt U, General Manager at Hilton Austin Airport, responded to this review

Thank you very much taking the time and sharing your comments. I truly appreciate the kind remarks you made about so many of the great associates we have here on property. I am delighted you enjoyed your stay and hope to see you again soon!

Harrisburg, United States
Reviewed 1 week ago

This place is not even close to being worth the rate charged. Find a quality hotel elsewhere. This is nothing more than an overpriced Econolodge with a fancy name. The room decor is 70s with a horrible shower and poorly maintained mechanicals. Don't eat at the hotel unless you are really tired of your money. Food is mediocre and way...

Review collected in partnership with Hilton Hotels & Resorts
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Thank joecS8775HE
Britt U, General Manager at Hilton Austin Airport, responded to this review

I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us. Feedback is a gift that helps us improve. Thank you once again for your comments.

Boise, Idaho
Reviewed 1 week ago via mobile

Location is right near the airport, so works well if you need to fly out early, or are getting in late. They have ample self parking. My room was fairly clean, but looked like it had been done in a hurry. The hotel is due for some updating/renovating.

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1Thank brandonsc1998
Britt U, General Manager at Hilton Austin Airport, responded to this review

Thank you for talking the time to share your comments regarding your stay. The location of the hotel is ideal for the scenario you described. Thank you again for your comments and we look forward to seeing you soon.

Reviewed 1 week ago

Bad hotel! Did not make up may room one day. Had a terrible time dealing with front desk staff regarding problems in my room Will never stay here again Breakfast staff were overwhelmed! Food took forever!

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1Thank IreeX
Britt U, General Manager at Hilton Austin Airport, responded to this review

I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I shared your thoughts with our staff and department managers. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank you once again for your comments.

Sophia Antipolis, France
Reviewed 2 weeks ago

This is a typical business hotel near airport. Price is not extreme. Lobby area looks nice. The breakfast selection is typical with few hot items and fruits, but had local fair. The price for the buffet breakfast is good compared to other Hilton and DoubleTree. Stayed one night, so did not use any amenity. However, room floor, especially carpet, may...

Review collected in partnership with Hilton Hotels & Resorts
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Thank DonkeyRider
Britt U, General Manager at Hilton Austin Airport, responded to this review

Thank you for taking the time to share your comments on your recent stay at the hotel. Our breakfast buffet is a great value and offers a wide variety of food. We hope to see you again on your next trip to Austin.

A TripAdvisor Member
Level Contributor
7 reviews
3 helpful votes
Reviewed 2 weeks ago via mobile

Cool hotel with historical significance. Bar and restaurant prices are reasonable. Accommodations are spacious and clean. Staff is friendly and helpful. Tracy in the restaurant is helpful, personable and professional. Don't miss the breakfast/buffet. Bus service to downtown picks up just outside the hotel. This is my second stay and I will return.

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Thank A TripAdvisor Member
Britt U, General Manager at Hilton Austin Airport, responded to this review

Thank you for a very nice review. Your comments about Tracy and the rest of the staff were very thoughtful. We feel we have a great compliment of team members that go above and beyond each day to provide great service. We hope to see you soon.

Victoria, Texas
Reviewed 2 weeks ago

These people are so wonderful, so friendly and so efficient. I stay here whenever I'm in Austin. So close to the airport without all that horrible airport noise. All kinds of entertainment close by. Love this hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Thank tomif893
Britt U, General Manager at Hilton Austin Airport, responded to this review

Thank you for taking the time to share your comments. I am delighted to hear that you had a wonderful experience. The staff make all the difference and we are happy to have some of the best in Austin. Thank you again and we hope to see you again soon.

jupiter, United States
Reviewed 2 weeks ago

Very average Hilton but food staff is horrible. The place is older and just OK. Beds were a bit soft but OK. Close to airport it was raining so we didn't go anywhere else. I would not stay there again

Review collected in partnership with Hilton Hotels & Resorts
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Thank James N
Britt U, General Manager at Hilton Austin Airport, responded to this review

I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I shared your comments with our staff and managers. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank you once again for your comments.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the convenient location two minutes from the terminal at the Hilton Austin Airport hotel, the only hotel on Austin Bergstrom International Airport grounds. Take the complimentary 24-hour shuttle to the airport and enjoy easy access to downtown Austin with the convenient Airport Flyer service. Settle in to a spacious hotel room with modern amenities and complimentary internet access, or choose a suite with an additional boardroom, fitness room or living room. ... more   less 

Additional Information about Hilton Austin Airport

Address: 9515 Hotel Dr, Austin, TX 78719-2310
Region: United States > Texas > Austin
Price Range: RM673 - RM1,506 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Austin Airport 3.5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Hilton Austin Airport Hotel Austin
Austin Hilton
Hotel Style:
#4 Green Hotel in Austin
#30 Romantic Hotel in Austin
#53 Family Hotel in Austin
#57 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Austin Airport staff and other travellers.
5 questions
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Questions? Get answers from Hilton Austin Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“By the elevators!!!”
 of 5 bubbles Rubester1472, 10 Feb 2017 | Read review
“Inner rooms face the lobby, outer rooms face the airport or highway 71.”
  • a confusing alarm clock
 of 5 bubbles markd273, 29 Jan 2017 | Read review
“No good views because it is an airport hotel”
 of 5 bubbles thomaslS7009WS, 24 Jan 2017 | Read review
“Use the Hilton App to choose your own room.”
 of 5 bubbles PaulLMullen, 13 Dec 2016 | Read review
“I think all of the rooms are the same. It is a circular hotel, which seems a little different.”
 of 5 bubbles 83JoeH, 28 Nov 2016 | Read review
5 of 5