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SpringHill Suites Austin South

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SpringHill Suites Austin South
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252 Reviews from our TripAdvisor Community

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Showing 242: English reviews
phoenix
Reviewed 8 December 2015

I stayed over a long weekend Friday night through Monday at this hotel - a couple of issues to share: - The breakfast area cannot accomodate weekend crowds; there is a limited amount of space and lots of people and kids. The breakfast space needs to be expanded to include outside space or even the lobby area. This is not...

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Helpful?
Thank chicago90Phoenix
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to share your experience with the Springhill Suites Austin South. You indicated in your response that your Overall Satisfaction was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to...

Houston, Texas
Reviewed 7 December 2015

I stayed at this particular location due to the location. It was not too far from the wedding I had to attend in Kyle, Texas, and not too far from the Austin area. I was very impressed with the fast check-in. I was also given extra pillows and towels per my request when I booked the room -- in my...

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Helpful?
Thank 4Smiles
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance

Houston, Texas
Reviewed 20 November 2015 via mobile

This was a good alternative to staying downtown - much less expensive. Strange layout in the room. Right off I 35 so there is traffic noise but I'm sure every hotel close by - and there are several - has that issue. Friendly helpful staff. Easy to get in and out of - much easier to park than staying downtown...

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Helpful?
Thank aggiefan92
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to share your experience with the Springhill Suites Austin South. You indicated in your response that your Overall Satisfaction was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to...

London, United Kingdom
Reviewed 19 November 2015 via mobile

We got stranded at the airport due to bad weather for two nights so we booked in here. It's good value and an uber ride to anywhere in Austin is pretty reasonable. Very clean, comfortable and the staff are lovely. One female senior member of staff was a little abrupt with an intern who was working there on the morning...

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Helpful?
Thank Jan B
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance

Johns Creek, Georgia
Reviewed 3 November 2015

Visited hotel with friends as it was close to the COTA for the Formula 1 GP. Hotel was great, breakfast ok (a little late on first day). Newly decorated interior. Excellent shuttle service to downtown Austin, with easy pick up thru midnight. Only negative is the price increase of over $100/night as the F1 race was in town. I couldn't...

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Helpful?
1Thank TheWhites137
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance

Reviewed 2 November 2015

This hotel was awesome! The hotel's location was very convenient for partying on 6th street and the price was just right. The hotel wasn't walking distance to 6th street but the front desk gave us the number for a great driver by the name of Howard (Howard's Taxi). The room/bathroom was a great size for 6 ppl and was very...

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Helpful?
1Thank brytishmommy
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance

Westmount, Canada
Reviewed 29 October 2015 via mobile

This hotel alongside Highway 35 was what I needed for a quick business trip to Austin, but not a whole lot more. Here were the pros (+) and cons (-): + The room was larger than I expected. It was also clean and comfortable, and the microwave was handy for heating snacks purchased from the front desk. + Service at...

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Helpful?
Thank HNLYULCDG
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to share your experience with the Springhill Suites Austin South. You indicated in your response that your Overall Satisfaction was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to...

Cary, North Carolina
Reviewed 26 October 2015

The hotel is pretty average for a Springhill overall. It has the old design room where the TV is kind of between the desk and bed. You can't even see the TV from the desk so if you want to work with the TV on, you have to use a small table provided and sit on the couch. I've never...

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Helpful?
Thank HiHoHiHoRDU
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance

Cary, NC
Reviewed 26 October 2015

The hotel was nice and convenient. The staff was very friendly and helpful but the room and bed were pretty average. I had to travel to San Antonio one day while in town so being close to I-35 on the south side of Austin made it very easy to get there and back.

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Helpful?
Thank Michael M
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance

Monterrey, Mexico
Reviewed 24 October 2015 via mobile

The room temperature is not as cold as other Marriott hotels. The breakfast is limited and the same everyday. Staff tried to be helpful, but they were not able to fix room temperature. The property seems to be old. Look for another Marriott.

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Helpful?
Thank Tony Z
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
The SpringHill Suites Austin South has been renovated! Located just off IH-35 and 8 miles from AUS Airport, our south Austin hotel features renovated suites with microwaves, mini-fridges and 25% more space than traditional Austin Airport hotel rooms. Just six miles from downtown Austin, we offer a free evening shuttle to 6th Street, the convention center and UT Austin. Guests love our free amenities including hot breakfast, WiFi, parking and indoor pool and 24-hour gym. Choose the newly-renovate SpringHill Suites Austin South and you'll see why we're a top choice among Austin Airport hotels. ... more   less 

Additional Information about SpringHill Suites Austin South

Address: 4501 South IH-35, Austin, TX 78744
Region: United States > Texas > Austin
Price Range: RM682 - RM2,047 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Austin South 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Springhill Suites Austin South Hotel Austin
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Austin South staff and other travellers.
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Hawaii
over a year ago

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Questions? Get answers from SpringHill Suites Austin South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay Elsewhere”
 of 5 bubbles cokerbud, 9 Mar 2017 | Read review
“Ask for a room away from the highway.”
 of 5 bubbles LindaFt.Worth, 3 Mar 2017 | Read review
“Stay away from the highway side (and of course the elevators)”
 of 5 bubbles anonomuse, 28 Jan 2017 | Read review
“Read review”
 of 5 bubbles NOLASIA, 23 Dec 2016 | Read review
“Rooms on both sides of building get noise from Interstate highway.”
 of 5 bubbles 6Maroon6, 23 Nov 2016 | Read review
5 of 5