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Extended Stay America - Austin - Southwest

5100 US Hwy 290 W, Austin, TX 78735
Hotel website
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May 7
May 8
1 room, 2 adults, 0 children
US$85
US$85
US$85
Traveller (44)
Room & Suite (13)
Dining (1)
Extended Stay America - Austin - Arboretum - North
48 reviews
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La Quinta Inn & Suites Austin Southwest at Mopac
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Extended Stay America - Austin - Northwest - Lakeline Mall
84 reviews
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Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.
86 reviews
#138 of 200 hotels in Austin
 
Overview

  • Excellent21%
  • Very good19%
  • Average16%
  • Poor14%
  • Terrible28%
Travellers talk about
Free Parking
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Austin - Southwest
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Extended Stay America - Austin - Arboretum - North
48 reviews
#144 of 200 hotels in Austin
 
La Quinta Inn & Suites Austin Southwest at Mopac
314 reviews
#90 of 200 hotels in Austin
 
Extended Stay America - Austin - Northwest - Lakeline Mall
84 reviews
#133 of 200 hotels in Austin
 
Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.
86 reviews
#138 of 200 hotels in Austin
 
Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room

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Standard Room

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Reviews (121)
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1 - 5 of 121 reviews

Reviewed 3 days ago

Stay away from this place! The place stinks, the staff is horrible, it's dirty and the rooms are disgusting. The place smelled like weed and stinky food! The front desk attendant was outside smoking while people inside waited for assistance. I would never get near...More

Thank Keith P
Reviewed 6 days ago

I stay in some type of hotel about 360 days a year. This place is by far the worst managed hotel I have stayed in a long time. If you were looking just for a place to sleep and it was about half or a...More

Thank Michael S
Response from 00esa, General Manager at Extended Stay America - Austin - Southwest

Michael, we sincerely apologize for your disappointing stay. It is never our intention to lose focus on providing excellent hospitality. I ensure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed. We appreciate your candid...More

Reviewed 2 weeks ago

Boy, where do I begin. I was so excited about my stay because I have had good experiences with ES in the past. Upon arrival, the hotel jerk (Greg) said no rooms were available even though I reserved TWO WEEKS AGO. Placed us in a...More

Thank louietunes
Reviewed 2 weeks ago

We were in town for a wedding. First the hotel was difficult to locate. The room was rather run down, the bedding was so worn out...the sheets looked like rags. Plus they were dirty so we asked staff to change them and they had difficulty...More

1  Thank cwilson7000
Reviewed 14 March 2017 via mobile

This hotel has a couple of big problem. They do not have sufficient staff to effectively take care of their customers and the Hotel does not have full time housekeeping. When we arrived the kitchen in the room had a sticky substance on the floor....More

Thank Soledad V
Extended Stay America - Austin - Arboretum - North
48 reviews
#144 of 200 hotels in Austin
 
La Quinta Inn & Suites Austin Southwest at Mopac
314 reviews
#90 of 200 hotels in Austin
 
Extended Stay America - Austin - Northwest - Lakeline Mall
84 reviews
#133 of 200 hotels in Austin
 
Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.
86 reviews
#138 of 200 hotels in Austin
 
About
Amenities
  • Top amenities
  • Free Parking
  • Hotel Amenities
  • Free Parking
  • Self-Serve Laundry
Details
  • Price range
  • US$92 - US$172 (Based on Average Rates for a Standard Room)
  • Hotel class
  • Room types
  • Kitchenette ,
  • Non-Smoking Rooms
Photos
Traveller (44)
Room & Suite (13)
Dining (1)
Hotel & Grounds (41)
Nearby
Questions & AnswersAsk a question
KANDILAKE
do you have a heated outdoor pool
30 September 2016|
Answer Show all 4 answers
Response from hackerrj | Reviewed this property |
No pool where I was. Best to ask any question to the hotel you want to stay.
1
Vote
Room Tips
"Pick another Hotel"
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"Do your best to check in before Greg clocks in"
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"The rooms in the back have a great view of the woods and sometimes (seasonally) the Austin skyline downtown."
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"I'm not sure of the conditions of the rooms of other guest"
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