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28/01/2018 29/01/2018
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    Extended Stay America - Austin - Southwest

    5100 US Hwy 290 W, Austin, TX 78735
    +1 877-432-9997
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    28/01/2018 29/01/2018
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    US$81
    US$81
    US$81
    Traveller (44)
    Room & Suite (13)
    Dining (1)
    Overview
    • Excellent21%
    • Very good18%
    • Average15%
    • Poor15%
    • Terrible31%
    Travellers talk about
    Free Parking
    Non-Smoking Rooms
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    Pool
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Austin - Southwest
    Special Offer: Save up to 10% TODAY!
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (140)
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    1 - 5 of 138 reviews

    Reviewed yesterday

    Same day booking with my dog. Located within minutes of everything Austin. Super easy, super affordable and the staff was very accommodating. Room amenities have everything you'd need for an extended stay. Newly remodeled. Spacious.

    Review collected in partnership with this hotel
    Thank Matt M
    Hotel's Favourite
    Reviewed 5 February 2017

    The property is nestled in the area of town just before the foothills to hill country and before the hustle and bustle of Great Big Austin unfolds fully before your eyes. Enjoy the relaxing and quiet locale after your busy day of shopping and dining...More

    Thank Mitch J
    Response from Manager_11525, Manager at Extended Stay America - Austin - SouthwestResponded 8 February 2017

    Your feedback is important. Thank you for sharing. I'm so pleased to hear that you had a relaxing stay at our hotel. It is also good to know out staff were accommodating. Thank you again for your kind words. The staff and I would love...More

    Reviewed 1 week ago

    Had to stay her a while for work. When I checked in took me a while to get service at maybe 9pm on a Sunday. She obviously notices me waiting solo at the desk, so first she sends me to a room on the 3rd...More

    Thank TravelBroChill88
    Response from 00esa, Manager at Extended Stay America - Austin - SouthwestResponded 1 week ago

    It is disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not...More

    Reviewed 4 weeks ago

    Staff is rude, overall hotel is the filthy. STRANGE atmosphere. Some kind of substance had been wiped all over the elevator buttons. Like you needed gloves on before you touch anything. Trash, food waste, food wrappers, beer cans and bottles discarded all over property., everywhere....More

    Thank mackennady01
    Response from 00esa, Manager at Extended Stay America - Austin - SouthwestResponded 4 weeks ago

    Mack, thank you for the feedback. We are sorry you experienced so many difficulties during your stay with us, and please accept our sincerest apology for what transpired. Our respective team members are taking steps to ensure future guests do not encounter the same issues....More

    Reviewed 4 weeks ago

    Customer service representative at the front desk, Elizabeth is nasty and rude. This woman will make your stay absolutely HORRIBLE. She was not only rude, after paying full price for this hotel, but after showing all of my paperwork to the girl (the nice girl)...More

    Thank Nicole J
    Response from 00esa, Manager at Extended Stay America - Austin - SouthwestResponded 4 weeks ago

    Nicole, thank you for the review of our hotel. We sincerely apologize for the difficulties you had while here. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments have been shared with the appropriate...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$85 - US$168 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 117
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Extended Stay, Expedia, Hotels.com, Priceline, Travelocity, Orbitz, Hotwire, Cancelon, getaroom.com and TripOnline SA so you can book your Extended Stay America - Austin - Southwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Austin
    • Also Known As
    • Extended Stayamerica Austin Hotel Austin ,
    • Extended Stay America Austin ,
    • Extended Stay Austin ,
    • Austin Extended Stay
    Add Photo Photos
    Traveller (44)
    Room & Suite (13)
    Dining (1)
    Hotel & Grounds (41)
    Bathroom (3)
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    Ask a question
    Questions & Answers
    KANDILAKE
    30 September 2016|
    AnswerShow all 4 answers
    Response from hackerrj | Reviewed this property |
    No pool where I was. Best to ask any question to the hotel you want to stay.
    1
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    Room Tips
    "go to Omni or Hilton in downtown for awesome views and great service, js lol."
    Read review
    "No good rooms"
    Read review
    "Do not stay here. It's awful."
    Read review
    "They had a new building going up right next door and it was loud"
    Read review
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